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    North Shore Auto Body

    4.3 (16 reviews)
    Closed Closed

    Services - North Shore Auto Body

    Bumper repair

    Auto frame testing

    Rear-end damage

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    Before (front and rear end damage) After (my beautiful baby all better)
    Erica M.

    There is no other body shop I would ever take my car to again. North Shore Auto Body is the best! Dave, the owner/ manager is extremely professional, honest and has the best crew of guys working for him. I took my car in after a crash and previous damage where my car was hit while parked, two separate claims. It was a mess. I just picked it up and she looks better than when I first bought her. Not only did he save me money but he also went above and beyond taking care of a complex claim and all of its issues, while only keeping me posted along the way without having me get involved in taking care of dealing with the insurance companies. I knew that he always went above and beyond for his customers but this was the first time I experienced it for myself. If you need body work of any scope, I highly recommend Dave and the guys of North Shore Auto Body. Not only will you not be disappointed, you will be extremely pleased.

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    3 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    11 years ago

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    17 years ago

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    18 years ago

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    9 years ago

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    9 years ago

    Outstanding quality of work and fast turnaround time. You can always get an honest assessment from Dave. Easy to work with - a pleasure!

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    10 years ago

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    Ask the Community - North Shore Auto Body

    Review Highlights - North Shore Auto Body

    I called and spoke with Dave (super nice fellow to speak with) about what happened.

    Mentioned in 10 reviews

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    Today's Collision Express

    Today's Collision Express

    5.0
    (4 reviews)

    After being involved in a collision, I was expecting a stressful and overwhelming experience--but…read morethanks to Dan O'Callaghan, it turned out to be anything but. From the very beginning, Dan went above and beyond to make the entire process smooth, seamless, and completely worry-free. Not only were the repairs handled with exceptional quality and efficiency, but what truly stood out was the remarkable attention to detail. Dan and the team took the extra step of identifying and correcting additional minor issues that I hadn't even noticed--at no extra charge. That level of care and integrity is rare and deeply appreciated. What could have been a very uncomfortable situation was handled with professionalism, transparency, and genuine kindness. I never once felt stressed or uncertain--Dan made sure I was taken care of every step of the way. I couldn't be more pleased with the experience and the results. If you're ever in need of someone you can truly trust after an accident, the team at Today's Collision in Danvers and Dan O'Callaghan is the person to call. I would give 10 stars if I could.

    We had some cosmetic body/paint damage with our Tesla from turning into the garage too wide. I took…read moreit over to Today's Collision in Danvers, MA for an evaluation. They were awesome. I didn't have an appointment, but in less than 10 mins, Dan popped the panel back into place and wiped off the garage paint that got onto the car. While not perfect (since the panel was a little bent), you really can't even tell. And, on top of the quick fix, no charge!! They could have recommended $3k in repairs to replace the front body panel, but instead they went down this more practical and quick route. Highly recommend them!

    Ira Collision Center

    Ira Collision Center

    2.4
    (49 reviews)

    Awful experience. I would not recommend anyone go here…read more After a windstorm, my car was damaged (hole in a plastic part of the trunk that went through to a taillight and a dent above a door). After calling around to auto body shops near me, I only found ones who would fix everything but the dent. That is when I called Ira Lexus in Danvers (my closest Lexus dealership, an hour away). I figured at least they could fix the plastic piece and the taillight. They referred me to Ira Collision (same owner, same building). I made an appointment and dropped off my car to Peter. I even sent the estimate from my local shop that included the tail light ahead of time. My insurance covers a rental car for 30 days at $20 per day (note that Enterprise charges $60 per day for the smallest car). When I dropped off my car to Peter, I pointed out 1) the hole, 2) the taillight, 3) the dent, and 4) broken pieces in the moonroof cover (that wasn't even looked at, but it's not an auto body thing, so I let that go). He even commented that it was weird that an auto body shop wouldn't fix the dent. A week went by (of me paying $40 PER DAY on the rental car) and nothing was done. After the second week, I got a text letting me know they just noticed the tail light needed to be replaced and they would need to order it. What? Another week went by and I texted to ask when my car would be done. They did get back to me, letting me know it would be done at the end of the weekend and they would update me the exact date. No update, so I messaged again. I was told it probably be would be done the next day and they would update me. Again, no update. I showed up anyway because at this point I was more than $800 into the rental car and really needed the $$ hemorrhaging to stop. The car was "done", but they totally missed the dent! (and the moonroof cover) Peter wanted me to LEAVE THE CAR longer, but I explained that I could not afford to keep the rental any longer. He said he would reach out and schedule a date the fix the dent they missed WHEN I COULD WAIT FOR THE CAR. I had to reach out to him TWICE to get that appointment. So I drove an hour to take my car back and they said, "We made a reservation with Enterprise for you". WHAT? At first Peter would not talk to me, he told the receptionist that my insurance would pay for the rental and I should just do that. I was 21 days into the 30 days of rental (partial) coverage, so the costs would go up significantly if they took their time as they did last time. Obviously, Peter again forgot what we talked about. Would he do anything to make their multiple mistakes right? No. Thank goodness my insurance company will let me finish the repair somewhere else. I suggest you go somewhere else too. The sad thing is that the work that was done looks great. This is what I suggest: 1. Peter: take some actual notes of what the customer tells you when they drop off the car. Keep the notes with the car so everything gets done in a timely matter. Your parking lot is jam packed - wouldn't you like to be more efficient? Otherwise you are wasting everyone's time because you obviously don't remember all the details of every car. 2. If you say you will update people, actually do that. If you don't have time, then I recommend Ira Collision hire another person because your customer-facing side sucks right now. 3. If you make a big mistake like this that will end up costing your customer hundreds, possibly over a thousand dollars, make it right! You could have called or walked over to Ira Lexus and asked if I could use a loaner car in this situation. You could have covered the cost of the rental car BECAUSE THIS WAS YOUR MISTAKE. Now not only have you lost a customer with the collision center, but I will not be taking my Lexus RX to Ira Lexus either. To anyone thinking of having work done here - you have been warned. Only go here if you don't mind bringing your car back multiple times and if your insurance has really, REALLY good rental car coverage.

    0 stars if there was the option…read more Brought car in on 6/18 for 8am scheduled appointment for estimate. Was told it would take 20+ mins to get the quote written up because I was a "walk-in". I explained to my Estimator that I didn't just walk in but had a scheduled appointment. I said if he could have it to me by lunch time so that I could make an appointment to get things in motion. I understand things get busy sometimes so I helped create some flexibility for my estimator. Unfortunately here we are on 6/24 and still no estimate. For context, there are only two things to be quoted on. A new rear bumper cover (textured, no paint required) and miscellaneous hardware for install. Not a very complicated quote by any means. Let's see how the communication has gone. 6/18- brought car in, left empty handed (no quote) 6/19- sent follow up email, estimator said it would be done that day. 6/20- called to check on, estimator is off, no manager working on weekends? and unable to have a different estimator work on this quote. 6/22- follow up email, no response 6/23 follow up email, no response 6/23 emailed GM Greg Ross, no response 6/23 left voicemail for AGM Ben Durham, no response 6/24 (today) makes day 7 since trying to obtain simple quote so that I can schedule the work to be done. All and all I'm super disappointed with Peter Messana (my estimator). If you guys were unable to take on a small project such a a bumper cover, then just say so. If you are backed up and have no time as an estimator, then just say so. But the fact that I have gotten 1 response in the last week is unimaginable. Why do you let customers schedule appointments if this is the follow up procedure. Unfortunately this topic and name seems to come up often when reading reviews. Simple follow up emails take less than 1 minute to compose. I was able to visit your competitors after leaving your dealership. Not a single other dealership had an issue getting me my quote within 5-10 mins (being that it is just a bumper cover and 2 hours of labor). I normally do business at a different dealership but will be moving to the Danvers area shortly. I figured what a better time to experience what will now be my closest dealership. Unfortunately it does not seem I will be moving myself or my family's business to this location after all. Such a missed opportunity on a first time customer with this dealer. I have done more than my fair share with attempting to communicate and have tried harder than the person whose job it is and is somehow getting paid to do. I would really hate for my bonus to be tied to such an incompetent estimator. Will make adjustments to the review if there are more developments. Otherwise this will be copy and pasted to the rest of the review sites by the end of day.

    North Shore Auto Body - bodyshops - Updated August 2026

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