Had a fantastic experience with Auto Body Builders. The staff was extremely pleasant to work with…read moreand very professional. In particular, Jimmy and his team did a great job and Diane was very kind and helpful. My car never looked better after they worked on it. I would highly recommend them to anyone who needs body work on their car. Marie O.

When it comes to servicing my cars I am hugely meticulous. Everyone at Autobody Builders treats…read moreyour vehicles repair very seriously. I had a great initial meeting with Cassandra, she took notes on all the areas I was concerned about. Diane kept me up to date with her communications with the insurance company. The final product/work was reviewed with me in detail, and the workmanship is always top notch. Beyond ensuring the new paint color matches the original paint, they even ensure the texture from old to new is exact, the blended finish is flawless! I would not dream of taking my car anywhere else! It's refreshing to know there are still talented people out there. Cheers to everyone at AutoBody Builders in Middleton..

I am so glad I came to North Shore Auto Body. The customer service was top tier I felt respected…read moreand I got a better quote than I would had received anywhere else and I am happy with the work they did.

I brought my car to Dave, the owner of north shore autobody of Danvers. When I brought my estimate…read morefrom my insurance, he stated to me that He will call my insurance company and have them double my estimate so he can pocket the extra money. He then charged me an extra 150 dollars on top of the extra money he got from my insurance company, because he lied about how much the insurance company pays for labor. He also said he charges extra 150 dollars because of the superior work that his business does as opposed to other auto body shops. On top of all this, I had to bring my car back to the shop because they did not properly finish the job and reconnect rear lights which is a safety issue his excuse was my technician said that the car was all set. That is terrible and shorty work on his part to let that car leave his shop with the break lights not working! I would never take another car there because of the poor quality of work and the greed of the owner Dave, who cares about making money and screwing people over rather than just being honest and doing quality work for the money that they are allotted through the insurance company.In closing, he stated to me that I just have to submit paperwork to my insurance company to retrieve my 150 dollars back. The insurance company laughed at me and said he straight lied to you, and NO OTHER AUTO BODY SHOP ON THE BORTH SHORE CHARGES ANY ADDITIONAL FEE.

After being involved in a collision, I was expecting a stressful and overwhelming experience--but…read morethanks to Dan O'Callaghan, it turned out to be anything but. From the very beginning, Dan went above and beyond to make the entire process smooth, seamless, and completely worry-free. Not only were the repairs handled with exceptional quality and efficiency, but what truly stood out was the remarkable attention to detail. Dan and the team took the extra step of identifying and correcting additional minor issues that I hadn't even noticed--at no extra charge. That level of care and integrity is rare and deeply appreciated. What could have been a very uncomfortable situation was handled with professionalism, transparency, and genuine kindness. I never once felt stressed or uncertain--Dan made sure I was taken care of every step of the way. I couldn't be more pleased with the experience and the results. If you're ever in need of someone you can truly trust after an accident, the team at Today's Collision in Danvers and Dan O'Callaghan is the person to call. I would give 10 stars if I could.

We had some cosmetic body/paint damage with our Tesla from turning into the garage too wide. I took…read moreit over to Today's Collision in Danvers, MA for an evaluation. They were awesome. I didn't have an appointment, but in less than 10 mins, Dan popped the panel back into place and wiped off the garage paint that got onto the car. While not perfect (since the panel was a little bent), you really can't even tell. And, on top of the quick fix, no charge!! They could have recommended $3k in repairs to replace the front body panel, but instead they went down this more practical and quick route. Highly recommend them!

Amazing service. They took great care of my car and handled the rental. Seamless! They can handle…read moremy car and the customer service.

It was okay, had to get the siding of my door replaced after a collision- went through my insurance…read morecompany. My car door doesn't close easily like it used to but just needs a little more force, which is fine. Also I swear I'm hearing a louder whistling noise when I'm on the highway like the door isn't fully sealed but rain doesn't come in so I guess that's okay too. They fully cleaned and detailed my car which I thought was a very nice gesture after taking longer than the initial quote to get the work done. However when I looked in my bag of tote bags I saw evidence of mice/some small animal who went after a couple bags and my orange hand sanitizer. I don't eat in my car and have never had this problem ever, so I know it occurred while at the collision center. Take everything out of your car if you go!!

Hours before I had to make a long trip, I discovered that the front fender of my car was loose. I…read morewent to Don Winslow Auto Body. Don looked at the car right away and without delay quickly secured the fender. He was courteous and professional and saved me hours of worry. I highly recommend his business.

I was recently in a minor accident and was able to schedule an appointment with them within the…read moreweek. My car came back great, zero complaints. Great quality work, excellent service and would highly recommend.

Excellent overall experience, quality work, fair price and best-in-class service…read more When the front door to my '96 LR Defender 110 broke Kevin at D&R Autobody was more than willing to take a look and discuss options. Not in a position to buy a new door and short on time to get the issue resolved. Kevin worked with my schedule and budget to expertly weld the broken piece returning the door to a 'like new' condition and did it all in a single afternoon. Autobody work is rarely an elected expense. Typically autobody work is needed after an accident or when things fall into disrepair. In those moments you're going to want someone like Kevin that puts the customer experience first, is transparent, communicative, fair and knowledgeable.

I brought my car in to have both doors repaired after they were damaged, and while the price was…read morealready very fair, what truly stood out was the exceptional quality of service. When I got my car back, I was genuinely impressed--it looked brand new. Not only were the repairs done flawlessly, but the team clearly went above and beyond, making sure the entire car was spotless inside and out. That level of attention to detail really sets this place apart. I would highly recommend them to anyone looking for top-notch service and results.

Sergio is one of those rare second generation legacies who cares as deeply about his business as…read morehis father did. He went above and beyond to make sure my car was fixed to factory standards, replacing the entire right side of the car (I had deep scratches from a parking garage), including three layers of specialty paint and polish and coordinating the installation of a roof rack and a bike rack form a third party vendor. This is your guy, I can't recommend him highly enough.

As a new customer I was grateful to be scheduled immediately. I was able to early bird my car and…read moreleave the key in their strongbox. Within hours I was notified by the tech Steve who diagnosed my problem and gave me options and prices. We agreed on the job and by noon the manager Mark called me and said I was all set. When I arrived I noticed how busy they were , no surprise... that's what happens when you do a good job... They come back (in the good way:)) and so will I . If you're out there looking for a good place with good mechanics and good value, contact Rte 1 Auto Service !

I was referred to Dent Wizard in Danvers for a dent in my door. These people were so nice and…read moreprofessional. They couldn't promise that it would come out at 100% which i didn't care, but it did come out 100%. They also gave me some advice on a couple of other car issues. I cant say enough about the job they have done. I highly recommend this place. A special shout out to Lou who took care of me. Thanks again for a beautful job guys.

I recently went to the Dent Wizard in Danvers, MA to remove a dent from the hood of my car. I…read morecouldn't be more satisfied with the results. From the moment I contacted them, their professionalism and expertise were evident. When I arrived Lou and Brian assessed the dent. Brian was able to remove the dent and my car looked great. If you are looking for reliable professionals to handle any dent repair, I highly recomment Dent Wizard. They exceeded my expectations and I will definitely will be returning for any future needs. Thank you Lou and Brian!!! Happy Customer, Michelle

Awful experience. I would not recommend anyone go here…read more After a windstorm, my car was damaged (hole in a plastic part of the trunk that went through to a taillight and a dent above a door). After calling around to auto body shops near me, I only found ones who would fix everything but the dent. That is when I called Ira Lexus in Danvers (my closest Lexus dealership, an hour away). I figured at least they could fix the plastic piece and the taillight. They referred me to Ira Collision (same owner, same building). I made an appointment and dropped off my car to Peter. I even sent the estimate from my local shop that included the tail light ahead of time. My insurance covers a rental car for 30 days at $20 per day (note that Enterprise charges $60 per day for the smallest car). When I dropped off my car to Peter, I pointed out 1) the hole, 2) the taillight, 3) the dent, and 4) broken pieces in the moonroof cover (that wasn't even looked at, but it's not an auto body thing, so I let that go). He even commented that it was weird that an auto body shop wouldn't fix the dent. A week went by (of me paying $40 PER DAY on the rental car) and nothing was done. After the second week, I got a text letting me know they just noticed the tail light needed to be replaced and they would need to order it. What? Another week went by and I texted to ask when my car would be done. They did get back to me, letting me know it would be done at the end of the weekend and they would update me the exact date. No update, so I messaged again. I was told it probably be would be done the next day and they would update me. Again, no update. I showed up anyway because at this point I was more than $800 into the rental car and really needed the $$ hemorrhaging to stop. The car was "done", but they totally missed the dent! (and the moonroof cover) Peter wanted me to LEAVE THE CAR longer, but I explained that I could not afford to keep the rental any longer. He said he would reach out and schedule a date the fix the dent they missed WHEN I COULD WAIT FOR THE CAR. I had to reach out to him TWICE to get that appointment. So I drove an hour to take my car back and they said, "We made a reservation with Enterprise for you". WHAT? At first Peter would not talk to me, he told the receptionist that my insurance would pay for the rental and I should just do that. I was 21 days into the 30 days of rental (partial) coverage, so the costs would go up significantly if they took their time as they did last time. Obviously, Peter again forgot what we talked about. Would he do anything to make their multiple mistakes right? No. Thank goodness my insurance company will let me finish the repair somewhere else. I suggest you go somewhere else too. The sad thing is that the work that was done looks great. This is what I suggest: 1. Peter: take some actual notes of what the customer tells you when they drop off the car. Keep the notes with the car so everything gets done in a timely matter. Your parking lot is jam packed - wouldn't you like to be more efficient? Otherwise you are wasting everyone's time because you obviously don't remember all the details of every car. 2. If you say you will update people, actually do that. If you don't have time, then I recommend Ira Collision hire another person because your customer-facing side sucks right now. 3. If you make a big mistake like this that will end up costing your customer hundreds, possibly over a thousand dollars, make it right! You could have called or walked over to Ira Lexus and asked if I could use a loaner car in this situation. You could have covered the cost of the rental car BECAUSE THIS WAS YOUR MISTAKE. Now not only have you lost a customer with the collision center, but I will not be taking my Lexus RX to Ira Lexus either. To anyone thinking of having work done here - you have been warned. Only go here if you don't mind bringing your car back multiple times and if your insurance has really, REALLY good rental car coverage.

0 stars if there was the option…read more Brought car in on 6/18 for 8am scheduled appointment for estimate. Was told it would take 20+ mins to get the quote written up because I was a "walk-in". I explained to my Estimator that I didn't just walk in but had a scheduled appointment. I said if he could have it to me by lunch time so that I could make an appointment to get things in motion. I understand things get busy sometimes so I helped create some flexibility for my estimator. Unfortunately here we are on 6/24 and still no estimate. For context, there are only two things to be quoted on. A new rear bumper cover (textured, no paint required) and miscellaneous hardware for install. Not a very complicated quote by any means. Let's see how the communication has gone. 6/18- brought car in, left empty handed (no quote) 6/19- sent follow up email, estimator said it would be done that day. 6/20- called to check on, estimator is off, no manager working on weekends? and unable to have a different estimator work on this quote. 6/22- follow up email, no response 6/23 follow up email, no response 6/23 emailed GM Greg Ross, no response 6/23 left voicemail for AGM Ben Durham, no response 6/24 (today) makes day 7 since trying to obtain simple quote so that I can schedule the work to be done. All and all I'm super disappointed with Peter Messana (my estimator). If you guys were unable to take on a small project such a a bumper cover, then just say so. If you are backed up and have no time as an estimator, then just say so. But the fact that I have gotten 1 response in the last week is unimaginable. Why do you let customers schedule appointments if this is the follow up procedure. Unfortunately this topic and name seems to come up often when reading reviews. Simple follow up emails take less than 1 minute to compose. I was able to visit your competitors after leaving your dealership. Not a single other dealership had an issue getting me my quote within 5-10 mins (being that it is just a bumper cover and 2 hours of labor). I normally do business at a different dealership but will be moving to the Danvers area shortly. I figured what a better time to experience what will now be my closest dealership. Unfortunately it does not seem I will be moving myself or my family's business to this location after all. Such a missed opportunity on a first time customer with this dealer. I have done more than my fair share with attempting to communicate and have tried harder than the person whose job it is and is somehow getting paid to do. I would really hate for my bonus to be tied to such an incompetent estimator. Will make adjustments to the review if there are more developments. Otherwise this will be copy and pasted to the rest of the review sites by the end of day.