Sergio is one of those rare second generation legacies who cares as deeply about his business as…read morehis father did. He went above and beyond to make sure my car was fixed to factory standards, replacing the entire right side of the car (I had deep scratches from a parking garage), including three layers of specialty paint and polish and coordinating the installation of a roof rack and a bike rack form a third party vendor. This is your guy, I can't recommend him highly enough.

As a new customer I was grateful to be scheduled immediately. I was able to early bird my car and…read moreleave the key in their strongbox. Within hours I was notified by the tech Steve who diagnosed my problem and gave me options and prices. We agreed on the job and by noon the manager Mark called me and said I was all set. When I arrived I noticed how busy they were , no surprise... that's what happens when you do a good job... They come back (in the good way:)) and so will I . If you're out there looking for a good place with good mechanics and good value, contact Rte 1 Auto Service !

I just got my truck back from the shop, and I couldn't be happier with the experience. Jeff went…read moreabove and beyond to help me out and truly took care of everything from start to finish. From the moment I walked in, they made me feel like family, not just another customer. They worked hard to get the best parts for my Ram truck, and the results speak for themselves--it honestly looks even better than before. The quality of the work and attention to detail really stood out. What impressed me most was their communication and reliability. They were timely with everything and always answered the phone whenever I had questions--even on the weekends. That level of dedication is hard to find. You can also tell the owner runs a very tight ship and treats his employees well, which shows in how professional, organized, and friendly the whole team is. I highly recommend them to anyone looking for great service and people who genuinely care about their customers.

I brought my vehicle to Peabody Auto Collision Corp. on December 23, 2025, following a front-end…read moreaccident. While the quality of the auto body repair was undeniably impressive--the car looks flawless, and the interior and exterior detailing was thorough and well-executed--my overall experience was marred by several troubling issues that reflect poorly on their professionalism and customer service. Firstly, despite my insurance having already paid the deductible, I was unexpectedly asked to pay it again upon vehicle pickup on January 16th. This forced me to call my insurance on speakerphone in their office to prove that the deductible had been settled. Such an incident raises serious concerns about their billing practices and transparency, and frankly, it felt like an attempt to wrongfully extract additional money from me. Moreover, I had to call them and tell them that my insurance did pay for the emblem, then they reviewed it and replaced it, but it still wasn't up to my standards of a 5-star place review-wise. On top of that, upon inspecting my vehicle, I discovered that the cup holder was broken, with a crucial piece missing--something they failed to disclose. It is unacceptable that I had to find this damage myself rather than being informed upfront. When I brought it to their attention, they only then took steps to order the replacement part. Although I appreciate them replacing what they broke, this added to my frustration with their service. Additionally, I was not provided with any paperwork at the time of pickup; I had to contact my insurance to obtain the necessary documentation. This further adds to the impression of disorganization and disregard for proper customer service. while the repair quality is excellent and deserves a high rating, the deceptive billing attempt, failure to disclose damage, poor communication, and the detailing that fell short of my expectations significantly detract from the overall experience. I expect a reputable auto body shop to operate with integrity and transparency--qualities that were sorely lacking in this case. I sincerely hope Peabody Auto Collision Corp. takes these concerns seriously and improves their customer relations moving forward.

This is the second time I have used this company and the second excellent experience I have had…read morethanks to Bob, Angie, and the staff of very capable and caring technicians who work here. Someone did small but important damage to my Ford Fusion. It was important because it would prevent the car from passing inspection due to a damaged headlight and fog light. The surrounding sheet metal and bumper had some minor damage, too. It would be impossible to see any sign of the damage or repair. There are other good body shops in the area but Body Works is the best, based on my two experiences.

Dealing with Robert was very easy. Once the car war brought there and I signed the authorization…read morethere was nothing else for me to do . Three weeks later car was given back like new and drives well. Bill Z Newburyport MA

Bob and the team took excellent care of me and my Jeep. He handled all the communication with the…read moreinsurance company, and even had my back when they tried to charge me more for my rental car. I cannot recommend JC Carbone enough! When I got my Jeep back, the inside was nice and clean and the repairs looked fantastic! Highly recommend.

Would give 0 star if I could. These guys made my car seem like it was totaled. The car simply…read moreneeded a new fender hood and bumper. Will never take my car here ever again and if you do beware they are con artists. I wish i knew prior to my accidents before bringing it here that they were benditos . I brought the car to a new shop to get my second opinion and he told me that there is absolutely no major damage causing it to be totaled. He said they were most likely trying to get my car for parts. NO WAY not tricking me not to mention the sketchy way they work they took. 3 weeks to tell me its totaled ! nope not fooling me

Had a fantastic experience with Auto Body Builders. The staff was extremely pleasant to work with…read moreand very professional. In particular, Jimmy and his team did a great job and Diane was very kind and helpful. My car never looked better after they worked on it. I would highly recommend them to anyone who needs body work on their car. Marie O.

When it comes to servicing my cars I am hugely meticulous. Everyone at Autobody Builders treats…read moreyour vehicles repair very seriously. I had a great initial meeting with Cassandra, she took notes on all the areas I was concerned about. Diane kept me up to date with her communications with the insurance company. The final product/work was reviewed with me in detail, and the workmanship is always top notch. Beyond ensuring the new paint color matches the original paint, they even ensure the texture from old to new is exact, the blended finish is flawless! I would not dream of taking my car anywhere else! It's refreshing to know there are still talented people out there. Cheers to everyone at AutoBody Builders in Middleton..

"From Rags to Riches" I was referred to this shop through…read morefriends and it was on the list of repair shops that my insurance recommended. I was so happy with the work these guys did to my jeep. Their attention to detail and customer service is amazing. Thank you guys! -black 06 rubicon

A top quality job done on the shop ranger! Paint match spot on and done…read morein a timely manor! A big thank you for a job well done! J&B auto llc

Best experience I have had at an auto body shop ever! The owner is so personable and friendly - and…read moreso is the rest of his staff! I will continue to go to them for a long time!

As an Elite Squad member, it is rare that I give a 5 star rating. The company has to hit several…read more"over the wall" benchmarks to get this rating from me. The team at 1st Class Auto Body has hit the highest level of benchmarks and standards that anyone can ask. I've been their three times. Two with my new Tesla and previously with my SUV. I scuffed up my new Tesla getting use to the wider body frame and they went above and beyond to get the correct red color for the scratches, but, also lent me a loner car (a luxury sedan) free of charge while my car was tied up for three days. Since I was paying for this myself, they were more than fair on the price, in fact coming in below the estimate. They detailed my car before I arrived to pick it up. Looked showroom quality!!! Do yourself a favor next time you need help. 5 stars and well deserved!!!

Super impressed with my experience with Precision Auto. They were timely and did an amazing job,…read moreand kept me up to date with their progress the entire time. They helped coordinate a rental, and biggest help was Elaine in the office. She handled all of the annoying and often confusing insurance stuff directly with Geiko. I hope I don't need their services again anytime soon, but if I do need body work done, I won't consider any place else. Highly recommend.

My wife's car got rear ended and we were referred to Precision. From the beginning they were…read morehelpful, stayed in touch with my wife and let her know what was happening. The car was done and honestly the body work was perfect. And the service was A++. I would highly recommend this shop for any body work. Well done, and so nice.