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    Gorilla Auto Repair

    2.5 (2 reviews)
    Open • 8:00 am - 6:00 pm
    Updated 2 months ago

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    Response time

    4 hours

    Response rate

    75%

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    3 months ago

    Our company van was misdiagnosed at Gorilla. The gas filler neck did not have a vacuum leak. We just wasted time and money there.

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    Valmir P.

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    11 months ago

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    Sullivan Tire & Auto Service - Worn vent spews

    Sullivan Tire & Auto Service

    (28 reviews)

    Purchased 4 Continental tires for my Jeep. Told the woman Patty on the phone that I wanted brand…read morenew, not something laying around .. She laughed and said all our tires are brand new and current. Got 3 miles back to work to look at my $1,100 tire job. All 4 tires are worn on edges, someone's returned tires not brand new. Never go to Sullivan Tire again. And to really make things worse..the dot code: July 2024. 2 years old.

    Had 4 brand new nokian tires and new wheels I supplied mounted on my Tesla Model Y. Everything was…read moreout of the box- brand new! The shop could not balance the set. I gave the shop a second attempt to balance the setup but they failed. Kevin insisted that there was in issue with my wheels and that he sees it all the time. I went to town fair tire, they checked the roundness of both wheels and tires. Town fair tire discovered one of my wheels was out of balance causing issues. $200 wasted and 2 trips back and forth to pickup my car from this place when their tire machine has issues. Before going to town fair tire I ordered a new set of Nokian tires from Sullivan through their call center and was going to mount the new tires on my stock wheels and tires (as suggested by Kevin). 1 day after placing the order I get a call from Kevin saying not to come in for my appointment I setup with the call center, and that Kevin will call me when the tires come in. Well that never happened, it's been 3 weeks, approaching 4 weeks. I've gotten lots of tire services and inspection stickers done at this location and the Watertown location. I'm taking my business elsewhere now. I would also appreciate a refund since they never got the job right.

    Gorilla Auto Repair - autorepair - Updated October 2026

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