Ziad and his team have provided EXCELLENT service for my 2006 black Toyota Corolla. I thought this care was on her last legs, and several people advised me to just get rid of it. But, I chose to invest in this car and asked Ziad to do what he could to keep her going! And he and his team sure did! New tires, brakes fixed, rusted undercar resolved, safety inspection, oil change, etc. I feel like I'm driving a brand new car. Kudos to this shop. I will be their customer for as long as I am driving and still reside in the area. Excellent work and reasonably priced! read more

bp - This is my car. I named her Sophia. - Gas Stations Near Me - Salem, Massachusetts

Quoted a price 4 times higher than what was needed . Charged for an estimate . Thankfully got the job done elsewhere for a 1/4 of his quote read more

I have been taking my cars to Ziad for years now and can't say enough good things about him! Very fair and reasonably priced. Honest, great guy. Very upfront about costs and options. Won't bring my cars to anyone else! read more

Again , Mr. Ziad and His Crew shown they are THE BEST. THANK you very much for the BEST JOB you done on my Car. Very very Satisfied. Ziggy read more

Salem BP & Jackson St Auto has been my Go To place in Salem for several years now. Very accommodating, reasonable, friendly efficient. 5 stars all the way! I rarely post reviews but this is A respectable upstanding business! High five to Ziad & his Staff. Also must say . "Vote R" is not a person and I am the mother in the review. Totally untrue. I look forward to my next appointment to a great Business! read more

I've been going to Ziad and Salem BP for almost 20 years. Ziad is always flexible in helping customers make coat effective auto repairs. I've trusted the family car repairs to him and remain a loyal customer for almost 2 decades read more

Great shop - I'm pretty new to Salem but everyone recommended Ziad and I see why. Quality work, fair pricing, and friendly/cool guys. They've done work on my car, my mother-in-law's car, and some odd jobs for my project car (mounting tires on rims, etc.) and I've always been happy. I mean just look at the beautiful new 5-lift shop, the parking lot that's always full of customers' cars, and the amount of people in and out who act like Ziad's an old family friend. That's the best marketing you can ask for. read more

We brought our VW Jetta here to make sure it was safe before we gave it away and we dont get a call with an estimate or asked permission to do work on the clutch and when we show up we are told the part can be taken out and we can just pay the labor that we didnt authorize to begin with! The owner is embarassingly loud and rude like the other reviews here. We came here because of the Google reviews which we now know are paid for and would not post our negative review. Thank you Yelp for this platform. read more

My usual go-to place for inspection, they have also turned out to be a terrific place for quick no-nonsense repairs, tire-patches, etc. Very accommodating. read more

Worst experience of my life. Went in for a tire repair and tried to up sale me for 4 tires. Criminal. Rude, offensive staff. Stay away. If there were no stars they would get one. read more

Top-quality work, honesty, fast service, respect -- that's what you can expect from Ziad's shop. We got referred here after our old mechanic retired, a year or so ago, and were left very happy about the brakes job on our Fiat 500, so I didn't hesitate to take it in yesterday with what I thought was a failed alternator. Ziad found, however, that the problem was in the battery, explained everything in great detail, and less than 24 hours later we had our car back, good as new, and with a much lower bill than I anticipated. When was the last time you told your mechanic that you needed a new alternator, and he didn't take you up on it? This is how one builds trust. You can rest assured that you're in good hands with Ziad. read more

Ziad is excellent. I needed tires and he was able to do the work for an incredible price and was done the same day,

Lied to me about replacing my ball joints with new ones but instead must have put in old parts all junk now!! Did an oil change but never put in oil thank god I caught it before my engine seized.. read more

This is now a BP. My car broke down 2 weeks ago, and I had it towed here on recommendation from a colleague who lives locally. They were thorough and economical. I picked my car up after hours on Saturday and the invoice was more than I was quoted. I paid it thinking they quoted me the "tax free" price. Monday morning I got a call saying they owed me money (the difference of the quote and what I was charged) and I could go to his cousin's station in Somerville to pick it up, since I live closer to that station. read more

fixed my brake pads, roters and a caliper all in one day! Also inspected my car and changed the wipers, too. Super friendly service.

Ziad and before him TJ have been servicing my cars and those of friends and family for 20 years. Always going the extra mile, finding me used cars, shopping parts etc there is no one else I trust for repairs, advice, warranties etc. Hang out here for an hour and tell me if you ever seen customers more appreciative of a repair shop. It must be tough when you only see customers when something is broken. Salem BP is the best. No doubt. read more

Ziad is awesome! Replaced muffler/tailpipe/resonator... front brakes and rotors... accessory belt, did oil change and inspection sticker... all for under $700! read more

They do good, economical work, IF you can get them to do it. Their customer service is ATROCIOUS. I took my car there for inspection. When it failed, they said they could fix it for me. Took me three tries - I would show up, they would tell me to come back a different day. I'd come back, and they would say they were too busy and to come back a different day. Finally, they fixed it. We tried to use them to fix our second car. It has now been 2.5 weeks, and they keep saying they will "call back in an hour" and just never call. They act like we should be thankful if they give us the time of day. Never going back here, their prices are good but they treat you like total crap. EDITED TO ADD: The owner then messaged me with a completely fabricated version of what happened - What actually happened was they were supposed to tow our other car and never showed up. I called, and they were extremely rude and basically refused to ever do it. Now he is saying they "apologized but aren't my slaves." First of all, there was no apology. Secondly, expecting you to do the work you agreed to do is not treating you "like my slave." He then fabricated some nonsense about my husband going back and apologizing when I wasn't there - also completely made up. Am more determined than ever to never support this business. read more

Surprised to see the negative reviews, I've been going here for years and they've been incredible to me. Ziad is helpful and has saved me money numerous times, and has also assisted in straightening out an inspection issue on my car that I wasn't aware of. It's unfortunate that some people have had poor experiences here because I couldn't speak more highly of it. read more

The owner is very rude,told me my truck was a piece of shit..he did a oil change to my truck and did not need one ,charged me for it. He put brake fittings on my brake lines instead for taking 10 minutes to bend the brake lines accordingly to my frame. Brake fittings are illegal in Massachusetts. This guy is a snake . No one should give him business. Clearly he is a half ass mechanic read more

I have been a patron of this gas station for at least 11 years. I have brought in my friends and family members all of whom appreciate the courteous and well priced service. I count Ziad as a superior business person who prides himself on a quality operation. I could not recommend him more highly. read more

Overpriced, slow, and rude. Clearly the owners are happy to hire anyone with a pulse... Consistently this station is slow and overpriced. I work at the hospital around the corner and have been forced to stop here multiple times, always the "full service" staff is rude and act as though they are annoyed that they were interrupted. read more

I have been going to here for quite some time for repairs and gas. Both my parents being business owners have brought their cars here since I was young. Great relationship with the owner. I now have my own business with multiple trucks and wouldn't bring them anywhere else to be serviced! Well recommended all around. read more

I had been in the automobile business as associate of a national brand for almost fifty years. I know the difference between good, mediocre, and bad service department. Every great orchestra has a scholarly conductor. So too is Ziad who directs his mechanics to perform at their highest level, for the benefit of their patrons, of which I have been one for the past ten years at the suggestion of the owner of Talbot Electric. If customer satisfaction were absent, do you believe a new state of the art facility would have recently been erected! Ziad has always extended himself to accommodate me when an emergency arises with my vehicles. He will do so for you as well. read more

If I could give this place 0 stars - I would. DO NOT take your car here, unless you're interested in making a terrible mistake, encountering terrible customer service and ending up with a large bill and crap service. Unfortunately I took my car here to have it inspected. I was advised that the car wouldn't pass inspection because the tint on the windows was to dark. I was also told the only way to pass inspection was to remove the tint. I let the inspector know that the car had factory installed tint, which I assumed would pass any state law tint % in the country. The inspector provided no proof that the tint was past the legal percent allowed. He then said "I can remove it". I needed to get the car to pass inspection, so I reluctantly agreed, not sure what options I had, and trusting this individual as the expert in this matter. He literally tore the tint from the 4 side windows and left all the adhesive glue on the windows. He then charged me for the inspections but also on an additional 30 $ for the "removal of the tint". Afterwards, he said "you can clean the adhesive with Windex". No surprise here, but Windex doesn't remove adhesive. I went to the hard ware store and purchased adhesive removal - after 3 hours - 2 windows are finally fee of the sticky mess, only 3 hours and 2 more windows to go. Upset, and frustrated I did some research. I learned that MA State has a 25% tint law. So I called my dealership. Why on earth would a dealership sell a car that wouldn't pass legal in section? They don't. I learned that the factory installed tint from the dealership on my car meet the 25% requirement. It didn't need to be removed. So not only did this place trash my tint, they charged me for it, and obviously they do not know what the hell they are doing. In my opinion as their customer, they should have provided proof of the current tint percentages, they should have advised what options I had. For example, let me know I could have my tint tested and bring them the results of the test to pass the inspection. They should have NOT removed the tint from my windows and left me with a six hour adhesive clean up job. I will now have to pay several hundred dollars to have the same tint % re-installed on my windows. Terrible and costly service! read more

Hello Went in for inspection sticker waited short time saw him fail every car for no reason Shakes my tire says it is bad but other side is ok when it did they same thing Reporting this scam artist to RMV read more

Great service! Found this shop through my in-laws and the work is quality and service is friendly. Always very honest and accommodating as well. read more

This is now a BP Station. (978) 744-9592 A hidden treasure in Salem, MA. I can only say that I have consistently good honest service at Ziyad's BP station. He gives me advice on what my car needs and no additional sales pitch. I've recommended this place to all my friends. I won't go anywhere else. We are so lucky that this gasoline station/automotive place is in (94 Jackson St) Salem. CS Salem, MA read more

When I first moved to Salem I had a wonderful auto repair place. When the owner retired and I was looking for a new place I went through some good some bad local places for about three years. About 5 years ago I was in desperate need of help and BP on Jackson street was there to help. They found a reasonable and timely solution to my issue at the time and I have been going there ever since. I personally buy cars that are 3-5 years old and keep them for about 10 years. I have had nothing but honest, responsible care of all my vehicles. Ziad has always been there when I needed him whether it be an emergency repair or something minor. The pricing of repairs whether it has been brakes, an alternator, a battery, cracked headlights has always been more than fair. He works with many extended warranty companies and works tirelessly to get reimbursements as if he is getting back his own money. I will never go anywhere else as the repair/maintenance recommendations are always what is truly needed instead of just bilking the customer for more because the opportunity exists. I have referred them to friends and their experience has been the same excellent customer service and care for their car as mine. I highly recommend their services to everyone and find them to be a rare gem in the auto repair business. Joanne Ryan Walsh Salem MA read more

I live around the corner and have been going to this station for over 10 years not only for gas, but also for service. They are very fast and very reasonable! I wouldn't go anywhere else read more