Exceptional service: it was very quick, organized, with a minimum of hassle, and delivered…read moreexcellent-quality work. They have cleaned my car in addition to fixing the body damage. I love that place. Wish I new about them earlier.

A year ago I scraped my passenger side in an alley in Chicago. I knew that Gerry would give me a…read moreproper appraisal on what my car needed at the most reasonable price! I was right. I dropped my car off on a Friday and was able to pick it up on a Tuesday. I had a whole new door, paint matched my car, and it was completely vacuumed and scrubbed clean, amazing! I will continue recommending this business and especially thank Gerry for an honest man's work with pricing and parts!

Yikes. Buyer beware…read more This shop has zero reviews, so I did what any smart consumer should--I asked to see their business license/repair shop registration number. (For context, I'm an automobile attorney, so I know exactly what to look for.) Shockingly, they flat-out refused to provide it. That's a massive red flag. Any legitimate shop operating in Massachusetts should have no problem showing proof they're properly registered. The refusal alone tells you everything you need to know. Proceed with extreme caution.

Very quick and easy to get a quote from East Coast Auto Body for auto body work done at home by a…read moremobile unit. Sent a photo of the damage and quickly received a quote. They answered questions about their quote, and let me know they were available on the date the car was available at home. Work was done well and as scheduled. Great to know that East Coast Auto Body can fix dents and perform minor painting to match the car finish from a mobile unit, done at home, without the long delay of leaving your car at an auto body shop for days.

Great service. Nice people. Need autobody repair? Highly recommend…read more Did my work in record time!

They may be a good option if you have insurance paying for the repair. I asked them to quote an…read moreout of pocket repair to replace a cracked rear bumper cover. They quoted $1942 with 19 hours of labor at $70/hour. That seemed very high so I got 2 more estimates in the $1000 to $1100 range. I can't speak to the quality of their work but their prices for out of pocket repairs were not competitive with other shops in the area.

Bobby very honest and fair. I am going there for years and I am now 64 years old. I would…read morerecommend him very highly very friendly, accommodating, and very professional work.Thanks again for taking care of my sons car love it

My go-to place for auto body work. Bobby Small is an honest and kind gentleman. His work is…read moresuperior. Thanks, Bobby!

Quick quote, good work, honored original quote . Took a day…read morelonger than estimated and some communication and coordination that could've been better. But overall a good experience. Recommended.

Good price. Replaced the bumper after receiving a new bumper. Not much of a wait. I received…read moreseveral quotes through Yelp. I'm glad I used Yelp rather than bringing it to the nearest auto-body shop. I would use Patriots again without hesitation.

This man is a greedy b-stard please don't bring your vehicle to him if you want your truck to look…read moregood. Please text me for pictures I no where near got the paint job I paid for. 919 799 3080

Stay away from this guy omg he's a night mare horrible work…read moreand his crew who works there wow very sad. He does shitty work stay away. He sent me a invoice above and beyond our contract. A very bad business man. Stay away stay away. This guy was suppose wet sand my machine I gave him paint it and make it look great what a fraud. Shitty shady guy.

I had my 2015 Dodge Challenger SRT towed here after a pretty bad front-end collision. Being new to…read morethe area, I immediately felt comfortable bringing my car to Archstone after a brief phone conversation with Danny. He mentioned that the owner, Herman was out for the weekend but would be back on Monday. Herman contacted me on Monday after my car was towed to their shop to discuss the timeframe and details of the job. I was quite concerned and wanted to make certain the job was done right! Herman worked with my insurance company to make sure I received OEM parts for my car as he explained that the insurance company had only provided an estimate for aftermarket parts. Herman kept in close touch throughout the 3 week process of having my car repaired. I was also very concerned about the vinyl hood covering and he made sure he took it to a shop that did the job correctly instead of trying to "fudge it" himself. My car was ready the week he promised however there was one small detail that Herman took care of immediately after I brought the car back for him to correct the issue. While I was there he custom painted some trim for me and applied it to my car. My experience with Herman and Archstone Auto Body Inc was outstanding and I feel all of the "details" were take care of. I Highly recommend and would go to this body shop again if necessary.

I requested a quote from another body shop and Yelp recommended that I also request a quote from…read moreArchstone. Here was what I said: "Need front bumper, underway, fender liners and one side skirt replaced. I have all the panels." And this was the response from "Herman S.": "Hi ; You have to come by an we can take look and give you an estimate. We are open tomorrow 10am to noon." So I hopped in the car and drove 30 minutes for the quote. A couple of guys came out, looked at the car, took the VIN, all my personally identifiable information and gave it to their boss... who promptly told me he won't do it because he doesn't use customer provided front bumpers. Apparently customer provided OEM bumpers don't work just the bumpers he orders. It's his shop and that's fine. What's not fine was that he wasted an hour of my time for something he literally could have said in a Yelp message. And now I'm left wondering what they plan on doing with my VIN, home address, phone number, and e-mail. I just read his response. I literally had never been to this area of Tewksbury before let alone his shop.

just bought a BMW 740 a week later the motor goes the head blew. I was told it must be the way you…read moredrive the car pieces of shit. What a bunch of losers stay away from it. Beware of this dealership I'm still waiting on my title. There's nothing but scum at this dealership. I've made a complaint with the state of Massachusetts. They're well aware of all the complaints against the dealership. The state police DOT has also been made aware, I was in the auto industry for 10 years and a lot of connections in the auto industry in Massachusetts and they just screwed the wrong person. Good luck guys. I'll see you guys in court beware.

I got rear ended on 93 in my Silverado 1500. I was able to bring my truck to Ed at A & E Auto and…read moretold the insurance adjuster to go to the shop to get inspected. Ed made sure the insurance was done right and took care of the entire process. Great thing is he kept me informed the entire process and delivered my truck back with a full interior and exterior detail! I also just left the rental at the shop and he coordinated the return so I could drive home in my truck. Highly recommended

I was delighted by the work done at Boutiette's. I have an old (2009) Toyota with only 52,000…read moremiles on it. I'm 82 now and didn't want a fancy new car with all those bells and whistles. I had some rust on my hood and extensive fading on the roof. Since I don't drive much anymore, I at least wanted my car to look nice. Boutiette's did a fantastic job--above and beyond. They even buffed out my headlights, that were so clouded I probably wouldn't have past inspection. All the personnel there are courteous, professional and great at their respective jobs. I would go there again in a heartbeat! Carol V.

My vehicle was hit on the passenger doors and the back bumper & driver side taillight... I'm new…read moreto Tewksbury and just searched the nearest commerce approved body shop in the area. Luckily I found Boutiette's They fixed the body work so beautifully like the accident never happened- Denise was very pleasant & helpful she set me up with a rental immediately so I didn't even have to wait when i dropped my car off! If I ever need body work again I know where I will go THANK YOU! Before & After Photos attached!!