I visited the store today to possibly purchase a new phone. Ron and his manager Anthony were were…read moremost helpful. I worked mainly with Ron and he went above and beyond to help expedite the process. I was able to walk out with my new phone and ready to go. Thanks guys! You made my day and helped make our transition to South Florida even better! Karen K.

Turned in my old phone yesterday and had the opportunity to be helped by Elaine. What a star! She's…read morehelpful, patient and so personable. Thank you, Elaine. I said it before and I will say it again, you are a star!

The guys at the store were invaluable and nice. However, we received a free line several months…read moreago, signed up for it, and got a phone number for it. The deal was that it was free, and we could reserve it and use it whenever we got another phone or device. We had a member of our extended family who had been on our account for a number of years and wanted their own account, so we removed two lines. We were never told, by the corporate office (not the T-Mobile store), that we had to continue with our exact plan and the same number of lines, and we started getting charged for our "Free" line. We went back to the store, and they said that they could "grandfather" us in for the free line. Lo and behold, we were charged for the line after this change, even though we were told by the guys at the store that they would grandfather us in -- apparently, corporate overrides the store level. We have six phone lines, one watch, and one tablet, so we already pay a good amount of money, and we've been with T-Mobile/Sprint for well over 20 years. We were going to use the extra line for our youngest child to get a phone later this year. Needless to say, they would not go back to their original word and said they would continue to charge for the line, so we ended up cancelling the "Free" line since we won't be getting another phone for 6 more months. To say we are disappointed would be an understatement. We pay $6000+/year for our T-Mobile services and devices -- nothing but cellular, no home internet or anything else. We rarely upgrade our phones and such, so we don't have ongoing leases often. We expect that when we are told something by an associate of the company, especially a manager, that person's word will be upheld. Not sure where to go from here, but seriously considering taking my $500+/monthly cell bill to another company and would welcome recommendations. I do want to reiterate that the folks at this T-Mobile location were fantastic, and I definitely recommend them.

I had to go here to get screen protectors for my phone and my husband's phone. I had to wait a few…read moreminutes - or more than a few to get help. But once I did, Robert helped me. I will have to have two screen protectors shipped to my house. He seemed to take a longer time than usual to get this done but I need them, so I'm glad I waited. The store is clean and that is a plus. 2nd floor or the Wellington Mall - easy to locate.

I went to this Metro store yesterday (Sunday, November 2) to activate my new phone line, and the…read moreexperience was terrible. The guy who attended us was rude from the start -- no greeting, no kindness, and it was obvious he didn't want to help. He even made a face when I approached his station, like he didn't want to do his job. His attitude completely ruined our visit. What makes it worse is that this wasn't the first bad experience with him -- my parents also had issues at this same store, where one of their phones ended up completely locked because of the same guy. Clearly, this location has a serious customer service problem. We left and went to another MetroPCS store at 10045 Belvedere Rd Ste 1, Royal Palm Beach, FL 33411, and the experience there was the complete opposite -- the staff was super friendly, helpful, and made sure everything was done correctly. I will never go back to this location and will tell everyone I know to avoid it. The tiny, rude guy working on Sunday at 3:00 pm (alongside a woman) should not be representing the brand.

Recently went to this store and Meshell Suarez assisted me with changing my phone out. Meshell was…read moreProfessional, Courteous, Patient, and helpful. Thank you Meshell

Absolutely the worst experience I've ever had at this T-Mobile store. They are using deceptive…read morepractices without warning you of adding extra lines or charging for services. I purchased a new phone and they added two new dummy lines without my knowledge. They also offered me a free tablet stating that there will be no service line charges since I have been a customer for more than 6 years. I ended up getting a bill for all these new services that I didn't order. I returned all the equipment, but was not credited back for activation of the three new lines and also got charged for the restocking fee. I have been to various T-Mobile stores over the years and have never encountered such unprofessional and dishonest practices. Buyers beware of any offers that seem to good to be true especially from their store manager.

From the owner: Visit the T-Mobile store in Wellington and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 4095 N State Rd 7 Ste U-2 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Excellent experience with PC Pros. Recovered and installed software on me Lenovo. Working as new…read moreafter being told by another computer repair business that it wasn't worth fixing. Definitely recommend PC Pros.

Mike over at PC Pros was great! He set me up with an appointment so that I would have minimal down…read moretime for a screen upgrade on my laptop. It took just about an hour and I was back up and running. Super nice people - will definitely go back if needed!

Shane and Nick are exceptional people. They care about your needs to the fullest. Once you visit…read moretheir store you will never go to any other At&t location. Hands down the best service and the best advise when it comes down to your individual needs. Just today Nick, who is very knowledgeable and has the best customer service skills was able to help me quickly and efficiently. And even met my expectations by providing me with additional discounts. He's the best!! Thank you Nick!!! Evie and Ron Hansen

Overall the experience was a good one with a good outcome. We needed to replace an iphone and were…read moreable to get what we needed within about 45 minutes which included setting it up which we have had some difficulty with previously. The young man was very polite and knowledgable. He was also quick and attentive considering he was the only employee working and there were about three or four sets of customers he was assisting. The only improvement I would suggest is to have another employee on staff so that one person doesn't have to handle everyone and your customers do not have to sit and wait for help.

This is not a company store that does not care about you. Mike and Tim give personalized,…read moreprofessional and courteous service. They are the real deal. Knowledgeable about every aspect of phones. Just a real pleasure when cell phone service companies can be so stressful.

This store has been closed for well over a year and the original guys Mike and Tim left close to 3…read moreyears ago and the new people ran it into the ground. This store no longer exists.

Excellent service and excellent prices. I took an iMac in there to have the hard drive fixed. I…read morecouldn't believe the price they quoted me. I felt like I was stealing. I got the computer home and it worked fantastic except a couple of days later the screen came loose. I took it back over there and they fixed it immediately and took care of the problem. I've not had any problems since and they were so nice about the entire experience. I highly recommend this repair shop.

$15 phone screen protectors takes about 10 minutes, depending if they are busy or not. I visit this…read morestore when in town and wish this was closer to me. I trust the owners and have been coming here for over a decade. They can replace batteries. Depends on the products of course. They have a nice display of the iPhones through the decades. Fast, friendly, value driven. I am so glad I stopped here for my screen protector.

Unfortunately, this was one of the worst customer service experiences I have ever had. The staff at…read morethis AT&T corporate location treated us poorly, were unhelpful, and failed to provide a solution to our problem. Instead of making the situation easier, they made it more frustrating and stressful. Because they were unable to resolve the issue and handled everything so badly, I ultimately decided to switch to another phone company. I expected much better service from a corporate AT&T store. I would not recommend this location.

After trying to make some progress to resolve a problem through their telephone contacts, I gave up…read moreand decided I needed to talk to someone at AT&T in person. I went to one of their office and met several clueless young gals. The only good thing was that one gal told me to find this office. I had no phone number or actual location address from her except that it was located near Chili's outside the mall. Luckily that turned out to be true. I met a very helpful fellow here. And although he could not understand why I'd been wrongly directed to this office, he did give me a contact number to their loyalty department. This turned out to be a winner. So if you are looking for service or new phones or whatever from AT&T, this seems like the best local office with the brightest and most courteous individuals.