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    AT&T Store

    2.7 (23 reviews)
    Closed 11:00 am - 7:00 pm
    Updated over 3 months ago

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    14 years ago

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    6 years ago

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    8 years ago

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    5 years ago

    James was extremely helpful with breaking down a lot errors on my bill. I recommend going to this store since they are part of corporate.

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    8 years ago

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    11 years ago

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    Ask the Community - AT&T Store

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    People searched for Mobile Phones 128 times last month within 15 miles of this business.

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    Verizon

    Verizon

    1.9(75 reviews)
    0.5 mi
    $$$

    Terrible. Sales person said they would take care porting over all our devices and we would receive…read morea credit for the two phones we still owed for a contract with T-Mobile. We also were told we could get YouTube tv through our bill at a discount and a package with Max and two other streaming services. Turns out they did not port over two of the Apple Watches so we have still been getting billed from T mobile. Received one code for cost of phone contact but was buried in the myriad of junk email we get from them and they won't reissue. Never got YouTube tv to work and still can't get Max.. Little to know help. Store tells me to contact customer service and customer service tell me to contact store. I don't think there any honest business out there anymore . We left them 5 years ago for poor customer services.. After this contract is up i won't be fooled again

    I entered the store at 8:03 picked up a phone I purchased and was added to the queue at 8:06. I…read morewaited 40 minutes only to have them serve someone who checked in after me. I asked the manger and he explained that I needed to go to the person who check me on in. That completely negates the waitlist that I was on. The manager, Namen, just dismissed my concerns. I continued to wait an additional 20 minutes while the person who came in after me was serviced. Poor reflection on Verizon. Namen could benefit from some basic customer service training.

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    Verizon
    Verizon
    Verizon

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    T-Mobile - Welcome to T-Mobile!

    T-Mobile

    3.2(12 reviews)
    0.0 mi
    Virtual estimates
    Shipping

    I've been waiting for a bit to write this review. I can not even start to express how disappointed…read moreI was in my visit weeks ago. If I could I would give a rating of 0. It was a weekday and I decided to stop by T-mobile to see if someone could upgrade my phone because I was due for one. I walk into the store and noticed that both employees were busy, so I understood that no one could get to me. So I walked around the store browsing around for a couple of minutes. Then I decided to walk around the mall to waste some time and come back. Maybe 10 mins later I come back in the store, they were again both still occupied, no one ever acknowledged me again. One of the employees was getting ready to be done. A man walks in and is greeted right away. 'Okay, maybe he didn't see me.' That's fine, I can wait. So he helps out that customer and a girl comes in, just as another woman comes in. She goes straight to the employee and he helps her right away. It sounded like he was helping her early, 'okay, that's cool, I can wait.' Another woman walks up to him and starts talking to him. Then another woman comes in and looks at me and waits around since both employees were currently busy. It's been 30 mins of me standing around. Now I'm getting annoyed. My partner comes in and asks me, 'What's up what's going on?' I reply a little louder than normal, 'Nothing is up because no one has even talked to me.' Finally the guy acknowledges me and the woman who came after me. He then points at us who came first and I replied I did. So he says to the woman let me take down your name first just in case a list grows after you. So I tell him I wanted to see if I could get my phone upgraded to an iPhone 13. He replied well, idk if we have what you want. Idk if we have the iPhone 13 you want. My partner speaks up and says well can you at least check?? So he goes oh ya okay I will go check. At this point I am even more annoyed inside, it honestly did not feel like he wanted to help me at all. He came back and said we only have a white is that okay? I said yes that's fine I just wanted a 13. And I asked will it take a long time. And he replied ya it might take a while do you mind coming back, maybe go shopping for an hour or so and come back? I have a list that I need to go through. Then I can help you. I am now fuming inside!!!! First off the only person on that list was the lady. Second I was there already for one whole hour. At this point I didn't want to give this guy my money. I replied No thanks! I'll just go to another T-Mobile. He then replied well other the other shop is swamped by 2 hours (he's saying this without even checking anything). Thanks for ruining my day and wasting my time Big Guy!!! I didn't get his name, but he was a bigger guy with little to no hair. I went to the other T-mobile I mentioned and was helped out by very nice people who were 10x's more busy!!!

    Look I had an emergency with my phone yesterday (3/15/23). My screen on my phone stopped working…read morecompletely and because of that I couldn't do anything even shut off my phone. I didn't know what to do and was super lost. Cue Andrea Being available and eager to help. We talked about what my options were from low cost to high cost, what would happen with my phone and wether or not I uploaded everything to my iCloud. I was stuck there for a while as I tried to remember my apple password, and Andrea gave some advice and motivation in my personal journey for figuring it out. It was truly an amazingly helpful experience and I now have a new phone! Which is so nice as my last one was older... So even if you're not looking for a new phone I highly recommend this establishment and I will be going back for all my future iPhone needs.

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    T-Mobile - Andrea is worth 42000 unicorns for being so amazing.

    Andrea is worth 42000 unicorns for being so amazing.

    T-Mobile
    T-Mobile

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    Cellaxs Phone Repair - Notice the grey shadow bottom left hand corner that began shortly after picking my iPhone from these guys

    Cellaxs Phone Repair

    2.0(44 reviews)
    0.1 mi

    I just left the store the guys seem ok and they had good service. Make sure you get a price before…read morepurchase because they tend to over charge you on how they view you.

    AV Mall location. Awful, deceptive service. They charged my young adult daughter over $300 for a…read morebattery replacement in a iPhone 11 without disclosing the price beforehand. There was also no price list in the store that we could visibly see. I went there to try and get justification. I argued that I know we're paying a little bit more for the convenience of being close, but Apple only charges about $89 and I didn't understand the huge price difference. He blamed it on my daughter for not asking about the price first. Continually talked over us while trying to dispute. He criticized her by telling her she should take better care of her phone (In my opinion, she's done a fantastic job taking care of her phone considering it's 6 years old and took this long to need a repair). He tried to make it all better by offering her a phone case for free. We declined and filed a complaint with Mall Management. He took advantage of a naïve young lady. Very predatory and very condescending. I'm not typically one to leave reviews, but this shady service was over the top. I'm hoping my review helps at least one person from getting taken advantage of. Negative 10 stars. FYI-There's a jewelry store a few doors down that said they would've changed the battery for $65.

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    Cellaxs Phone Repair
    Cellaxs Phone Repair - Broken iphone screen Lowest prices guaranteed

    Broken iphone screen Lowest prices guaranteed

    Cellaxs Phone Repair

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    AT&T Store - mobilephones - Updated May 2026

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