Obviously the bad comments are from the competition! These people are kind and I'm very pleased…read morewith my iPad mini Digitizer screen and the price was Excellent! As for James C on his cracked iPhone 6, I don't believe that the company won't fix the issue seeing that it's a screen and not data Manipulation. And the iphone 6 was no doubt Jailbroken. Go online and check out the "error 53".

They do Galaxy S8+ screen repairs. When my GF brought mine in, the gentleman pointed out mine had a…read morecracked glass protector, not a cracked screen. He could have taken advantage of the situation but was very honest! Careful with these new glass screen protectors, if they break, theyll save your screen but may give you a heart attack because they look just like a cracked screen! The associate took his own time and carefully cleaned the broken aftermarket protector remains off the front of my phone for her, not a fun job, free of charge, so she could bring me back a phone I thought was broken and needed $250 of work. I later stopped by myself and he was happy to supply me with the only Samsung S8+ case I've owned (out of 3) that properly protects the vulnerable curves on the glass. The new "Otter" thin ones aren't as good as what Cellaris sells for that phone because the case needs to protrude beyond the glass. By fitting a case, turning over the phone and sliding a slice of paper under my phone, the guy proved my phone was protected. What's even better is that all my side buttons work perfectly with ease and precision, unlike the similar priced ($20's-$30's) ones at the yellow and blue box store next door, which are rediculously gummy and hard to press. Sure, for $59 bucks you can get a proper 2 piece rubber and composite shells with precision cut-outs for volume and other side buttons at Best Buy, but the ones at Cellaris are as precision made, and also 2 piece for half the price. This is important when taking screen shots or using the "Bixby" button, turning down volume etc. Then he really went above and beyond by applying a glass screen protector onto the front of my phone for me he noticed I had, even though I bought it elsewhere. Thank you for doing the precision job on your own time, you obviously enjoy what you do. You were honest, then saved me money, sold me a superior product and I walked away with a totally protected phone with buttons that function just as well as one without a case and protector. As to some of the other reviews I think it's unfair to blame someone for cracking your phone when it could have happened at any time, no one knows when it occurred, probably before you got your case and no one can say for sure it happened when the guy put yours on so a 1 star review isn't fair and is just venting about a busted phone. I can testify the guy is very careful and didn't let me try cases myself, he insisted they get properly installed even if just to see a style. And as for reviews about Apple messages, Apple does NOT make it easy to get work done outside of their own overpriced Apple stores ($800 for new full new glass on the iPhone X check it yourself!). You say he won't answer the phone. Well he works alone I bet if you brought it in he would make it right.

I want to give a huge shoutout to Benjamin, the assistant manager at the Rochester Verizon store. I…read morehad a complicated issue after ordering four lines online and porting three numbers from Xfinity Mobile -- my new Verizon phone kept showing the numbers as Xfinity lines. I spent hours with Verizon's online chat and even went to another store, but no one could figure out what was wrong. When I came to the Rochester location, Benjamin was the first person who truly took the time to help. He patiently dug into the problem, made multiple phone calls with different Verizon support teams, and walked me through everything step by step. He never rushed me, never passed me off, and genuinely cared about fixing the issue. Thanks to his persistence and professionalism, the problem was finally resolved. After such a frustrating experience everywhere else, Benjamin absolutely turned the day around. If you need someone knowledgeable, patient, and committed to getting things right, ask for Benjamin. He's outstanding!

If I could leave negative stars I would. Our sales person (wish I had a name, but he never…read moreintroduced himself ) was so rude. I went in to buy a new phone and watch along with a case. We have been Verizon customers for years so the plan meant nothing to me. I just wanted to upgrade my phone and watch to newer models (currently a 13 and a 3 respectively). The young man waiting on us wouldn't let me just buy the products without upgrading my plan...to save exactly $162 for the YEAR! Um, I'm all about saving money but really...disrupt service for everyone and pay monthly instead of in full. So strange to me, he literally encouraged us to walk out and buy it elsewhere because I wouldn't change my plan. So so strange! I'm baffled!!! Verizon customer service sucks but I feel stuck because I dont want to change my phone number! ugh!!!

If you have any issues with your phone not working properly, this is your place to take it!!!! I…read morecan not thank the cell phone medic enough!!! My battery was visibly bulging & in the very near future, in danger of catching fire! Even though there was only a half hour left in his day & with another phone he was currently working on, he still took the time to fix my phone & in turn, keep me & my phone safe!!! I do everything for my work on my phone & was absolutely in stress mode with it not working properly! If your phone is not charging correctly do not wait like I did, take it to the phone medic ASAP!!! Keep yourself safe & safe TONS of stress!! Such a blessing & I am sooo very grateful!!!

Everything! Glenn new exactly what to do to fix iPad -- was in a real jam with work. He fixed it in…read morebarely minutes! Love these guys!

I just walked into this store to drop off a trade in phone and every employee there made me feel…read moreextremely weird disrespected. I was told i could drop off my phone at any Tmobile store when i made my initial purchase. The employee(heavyset white woman) i spoke to let me know only corporate stores take phone trade ins. I was obviously confused and asked what's the difference to which my response very smugly and dry was "its a corporate store" she sounded like a airhead who just simply didn't know the actual answer. I said ok thanks so much after the employee beside her gave me a brief list of corporate stores and as i was walking out for some reason all eyes were glued to me. It was very discomforting and if this is the difference between a corporate store and whatever this sh*thole is ill make sure to go out of my way to only shop at corporate stores.

Walmart prepay Works great. Long battery. Life. But, cases…read moreavailable. Free activation. But not keep your own number free. That will cost more than the phone and more than a month usage card. W he ile I like the phone and Walmart sponsoring it, do not expect tribe able to swap out sim cards like you can all over the world. But at least you don't get update nags like iOS. They should offer a "stay the same" option. But I guess they need for a wage somehow. 42 dollar activation fee right next to the activation free sign. It's like buying a guitar only to have the cashier ask, would you like strings with that?

Had screen replaced on iPhone 15 pro and expected OEM parts as the website claims. Walked out with…read morea full price repair (same as Apple) but the screen is clearly counterfeit and many functions do not work including Face ID, always on screen, etc etc. Also finding that the battery is burning through twice as fast as it used to. Brought it back and was told iPhones always say the screen is not genuine and the things that are not working are because of additional damage from my cracked screen, not because they put in a clearly counterfeit screen. Highway robbery. Note they are called Cellaxs now.

DO NOT GO HERE!!!!! They broke my phone & didn't return the charge! I am now disputing with my…read morecredit card. I took my phone with a cracked screen & they told me that they could fix it. It cost $129.00. After I got my phone back, it looks fine, but I noticed my bluetooth no longer worked. I then took it to the Apple Store to see if it was a driver or software issue, they diagnosed it as the screen replacement. Mobile Envy also advertise that they work with the ESD coding to replace the screen, which is approved by Apple - FALSE, I checked with Apple. They offered to replace the screen again! Why, to break it even more. Don't go here.