Stopped in this afternoon after my daughter walked past and saw the Pokémon signs. We stopped in…read moreand our initial contact was good my daughter looked through there binders and chose an 8 dollar card. She then began browsing the packs it was at this point they messed up. She said to them multiple times "excuse me" to ask about there over priced products that I was looking to purchase for her. I assume it was the 2 owners they were talking loudly and paying no attention to us as if we didn't exist. I made meaningful eye contact with them a couple times also to no response. After I finally raised my voice to a loud level to show my irritation we were finally asked how they could help? At this point I decided that these gentlemen did not want our business and handed back the 8 dollar card and let them know we were all set. I'm not going to say we have spent thousands or even hundreds but we definitely would have came back if we were treated well. Im sure my negative review will be followed by an arrogant rude response from said owner letting me know that my polite 8 year old and I were in the wrong please proceed with your arrogant response.

An over priced store with terrible customer service. The cards sold are damaged. This is what…read morehappens when mediocrity and no other competition happens. You get this pathetic excuse of a store. The BBB not finding in my favor is not a thing. That is not what they do. They contact the company and there is no actual finding but a mediator before court. I made it very clear I want my money back which I have still not received back. Now I'm going to go after thousands in court for misuse of my personal data. I'm still going to court to get my money back and falsely using my information to file a fake police report with my private information which is not what that was intended by my personal information. As I've stated this is the worst comic book store in the world and they should and will be shut down. Filing a false police report because someone says they're going to go to Court doesn't constitute a threat. They purposefully lied to me about the value of my trade it. Then misused my information to discredit me.

I brought in 37 DVDs like The Dark Knight Rises, Wedding Crashers, The Fighter, Spy Kids 2, As Good…read moreAs It Gets and (2) Harry Potter and The Chamber Of Secrets. When we came back from the movies, they already put stickers on, with their pricesh0.. They offered $33 store credit, not cash for 37 DVDs (under $1 each).

Huge selection of books & video's! Love the used books, and like the posters. Video games section…read moreis super!

Lots of cool vintage collectibles. Some van be a bit pricey, but some do go for a decent price…read more P.S. gotta love how they warn shoplifters that the owner has an axe!

Nice shop with a good selection of new and vintage consoles, games and accessories. Prices seemed…read morecompetitive. Owner was very nice and helpful, he even tested a couple games that I had - no charge and offered advice on getting them to work on my console at home.

Amazing variety, cozy vibes, helpful staff. Been here quite a few times. Love it here!!!!read more

Went down to purchase a binder and a box of Magic cards. Went for a specific set (Founations) and…read morethe clerk Terry kept recommending a different set (New Phyrexia) . I finally decided to buy the box I wanted, thought I saw Terry pull the exact set I wanted (foundations) and purchased the items, I hit no receipt since the store doesn't do paper and didn't want to enter email or phone numbers. Terry asked if I wanted bag for the box of cards and I said sure. I leave with the binder and bagged set of cards, go home and pull out the set Terry was pushing, not the set I requested. I called the store and Terry is still talking about the set he wanted to sell instead of the set I wanted to buy, suggesting I had confused him when I never mentioned New Phyrexia. I told him I hit no reciept and he tells me it's 'well that's your problem'. Well now it's the store's problem Terry because you used Bait and switch tactics on a customer who realize your friendly act is a grift. I'll never go buy from this store again. The product is overpriced there anyways.

Yesterday I went into your store with my 13 year old daughter and my 15 year old son. He had a $15…read moregift certificate. He also has Tourette's Syndrome, Autism and a host of other issues. My son collects action figures, and was having a very difficult time deciding how to spend his money. Everyone there was very patient with him. Spider gave my son a ridiculously good deal on a bunch of used action figures. He has been telling everybody! I just want to thank all of you, for your patience, support and kindness. Thank you very much Sincerely Gary

Popped in here the other day and spoke with the owner. Super nice guy! Great selection of toys,…read morecomics and cards. Highly recommend!

Super friendly employees! They definitely know what there talking about as well, pretty big store…read morecompare to the smaller gamestop's I'm use to The person who waited on me said this wasn't there normal store and normally works in Rochester I can't remember there name but they need a raise! Wonderful employee so nice and informative!

I went into this store today and like the previous poster said the manager here is completely rude…read more I had a game that I was trying to trade in. She stuttered and was like "I can't help you". So I asked the other woman and she was clueless as well. The should both be fired. Check out the one in the mall instead.

Love this used book store! Always something I enjoy is buying local and used books. Love to read…read morebut don't need the extra cost of new... highly recommend Annie's Book Store. Staff is outstanding. Knowledgeable and very patient when helping find an author.

Great little hole-in-the-wall store. I usually try to get in there once a month to try to buy…read morelocal. The owners are very knowledgeable about books/authors and what books they have available. If I'm looking for something specific and can't find it there, I usually wait a couple weeks and can usually find it there. (In some instances, I've found it on thriftbooks.com). But definitely an awesome story run by amazing people. Every time I go there, I can always find something that suits me. Would certainly advise people to at least check it out if they are in the area. You really can't find places like this anymore.