I mean, a cracked screen is a bummer and going to run you abou $100.00. It just is. If you do it…read morecheaper (I did last time), you'll pay for it in the not-very-long-run. Brandon was great and did a great job.

The Portsmouth, NH CPR Cell Phone Repair store is a gem. It is a privilege to do business with…read morethem, and to be their customer. I would highly recommend them for handheld electronics maintenance and repair. I went into the Portsmouth, NH CPR Cell Phone Repair store with a defective Zagg screen protector, on my iPhone. In no time, two kind, professional, skilled, and efficient CPR Cell Phone Repair store employees replaced my Zagg screen saver, and sent me on my way. There was something about the kindness, caring, and skill of the two employees, at the Portsmouth, NH CPR Cell Phone Repair store, they are great ambassadors for their brand, employees who I'd want working for me, and employees who will cause customers to return to their store. Those two men make loyal customers. First Class, Portsmouth, NH CPR Cell Phone Repair!

I was delighted by the service I received from Melissa Funk. She was kind, patient, and…read moreknowledgeable. A second agent was also excellent. I'm saving money, receiving rebates and now have good service in Rye and Portsmouth!

I'm still waiting on retention to call me 3 months and still…read moreno adjustment on my bill 3 years

0 Stars Total SCAM - Buyer Beware. He doesn't fix items properly and then when you complain he…read moretells you it is fine and when it breaks again he offers you a small discount to repair the item again. NEVER USE!

I will start by saying having a horrible experience trying to get an answer on the phone or a…read moreresponse via email regarding getting paid for product that was ordered and now the They will not take accountability for their actions. Would not recommend credit reference or any positive review to a business who does no commutate with Vendors. Unprofessional by the owner and business in which is preresented.

This T-mobile location is sleazy and Anthony, who claims to be the manager, is a con artist…read more Anthony claimed he was using a special coupon to give my family two tablets for an additional $2. I asked several times what the catch was, what was in it for him, and why he would do this for us. He wrote it out multiple times on a white board and said there was no catch and that he would still get a sale per tablet thanks to the coupon and that we would get tablets for $2, which sounded like a win-win. Instead of the tablets being cheap, the bill came in with significant extra charges for the tablets and their lines. As soon as we saw the bill come in so wrong, we called this T-Mobile retailer but were told that Anthony wasn't working that day. We went to the Portsmouth T-Mobile instead, and they assisted us. They were unable to honor Anthony's promises but instead accepted a return. The manager of the Portsmouth T-Mobile said that it was the fourth time that week that they had had to take tablet returns due to the same con from the Dover, location. In Portsmouth, we discovered that Anthony had also misrepresented the process and cost of adding my mother to our plan at a later date. It wound up being more expensive than what he had quoted in no uncertain terms, and she was told she would be unable to keep her phone number despite Anthony having assured us she could bring an existing number. The Portsmouth T-Mobile employees were sympathetic to our situation but still wanted to charge a restocking fee when we returned the tablets. We were only able to get that fee waived by calling customer service. This was a horrible experience driven by an amoral man who cares more about the bottom line than telling the truth to his customers. My advice if you've read this far is to not go to this T-Mobile satellite location if you are looking for a decent experience; try Portsmouth instead and get whatever they promise you in writing to avoid the frustration and wasted time that my family experienced thanks to Anthony's predatory business practices. Or, consider taking your business to another company entirely.

I have been a customer for over 15 years. I started with them when they were Sprint. Boy, things…read morehave gone downhill. Here are the facts: 1. Tmobile will use any available excuse to NOT give the full trade in amount. Note that the contract states "UP TO X DOLLARS". In my case it was $830. First they tried to change it from $830 to $35, claiming that there was liquid in my phone. Then when I told them that I had it looked at by the store before shipping they switched it to "you didn't take find my phone off". They were literally using every stated contract reason to get out of paying me. The contract has a provision that states that you can request your phone back. I did so and they promised to return my phone yet never did. Anyway, once I debunked their reasons not to give me the full trade amount they have not given me any the $830 credit. Ironically, the service is terrible. I was told by service that there were several unresolved complaints in my area. In short, they admitted to having some fairly significant network issues. In summary, T-Mobile engaged in unfair business practices wherein they misrepresented the actual physical condition of my phone in an attempt to unilaterally change the trade in agreement. This is appalling! This shows me the entire relationship is based on dishonesty and malice.

Wow so simple I love the experience and service I received from Anton today. He switched over my…read moreold phone data to my new phone. It works perfectly and it was all done very quickly and with a smile. I highly recommend using them if you need anything fixed with your mobile devices. Thanks Anton!

My daughter's iphone was inoperable after being dropped...after a quick 'lookover', the tech was…read moresure that the screen could be replaced to fix the problem in under an hour. the job was completed, and the price was very reasonable. I highly recommend this small business

I added 2 lines to my account. I was told my bill would go up 6$ a month for each phone added…read more Totalling 12$ plus fees and taxes. My bill went up over 260$ a month, not including the line that was already on it. I addressed my concerns with the "office of the ceo" who was absolutely no help either. He admitted what theyre doing is illegal, but refused to follow through with the promotion they advertised!!! At&t promises you one thing, then changes it when youre not looking. Thats a dirty way to run a business. They lost me as a customer. I would Use caution when dealing with this business......

Den of Thieves All the ethics of "Sidewalk Sammie", who…read morepeddles "Guaranteed - genuwine" Rolex watches for fifteen bucks from a paper bag on NYC sidewalks. Whatever you do, do NOT listen to their commissioned salesmen upgrading you to a "bundle" of IPhone, Ipad and watch. They are not free, the IPad comes with a -- surprise! -- $20.99 per month wireless fee (in addition to the $504, spread over 36 months, for the IPad itself, which is available on Amazon for $400. Worse, after finding it impossible to cancel the IPad wireless fee (I was resigned to keeping and paying for the tablet itself), I went back to this store, where I found my original snakeoil peddler, and was told that, because I had purchased his "bargain bundle", he couldn't cancel it, and referred me back to the inaccessible service department at AT&T itself. That saved him from paying back the commission he'd earned by fleecing me, but did me no good. Stay away.

Horrible experience. I have been with AT&T for 15 year and I had to walk away! Associate would talk…read moreover me. Talked to me like I'm an idiot. Left there and went to Verizon down the road and they were at least much nicer.