This mobile repair shop does a good job and are very accommodating as well as at a reasonable price. The owner was kind and was helpful he also responded to my email very quickly which was awesome. I cracked my iPhone XR screen and they were able to give me their "demo" screen as a temporary replacement while they waited for the more permanent screen to be shipped in. The only hiccup was that there was some miscommunication on when the screen was in, and I've had to come back twice and was told it wasn't in yet... I'm not sure if it was ordered late or just never arrived and they had to re order it. But minus that minor inconvenience it was a a good job. read more

DO NOT TRUST HAD TO BUY A NEW PHONE sorry for the book but... I brought in my i-phone pro max for a very simple rear camera lens repair and battery repair August 3rd. I waited an hour for my phone, and then was informed by Joe that he had a "faulty camera lens" and needed to order another. He broke my screen LCD function while trying to repair the camera lens leaving a black line going down the entire phone taking up about 1/3 of the screen's width. He assured me he would get a new screen, didn't apologize - just brushed it off like it was no big deal and even "this happens all the time" said he would have a new screen by tomorow. Next day comes, no screen. day after, no screen. day after that, no screen. I had a broken screen for 4 days before HE would be able to fix it. Meanwhile, the brand new battery was overheating and my phone showed that it was not an apple genuine part so it wasn't functioning as it should. We let him know, he said he would fix that too... so now we have a broken screen, broken camera, and a malfunctioning battery. cool. we went back in to have the phone fully fixed only to get home and get these messages on the phone (see screenshots) THE BEST PART IS HE REFUSES TO FIX IT NOW :) He said he would use genuine apple parts, well, he's a liar. My phone's cameras now do not function at ALL. My "brand new battery" overheats, does not stay charged, and the phone shuts off as soon as it hits anywhere under 20%. The screen is very clearly not an apple genuine part as well, it does not work right between touch issues and display brightness issues it actually couldn't be worse. Overall, I wouldn't trust this guy ever again. I now have to go out and buy a brand new phone because he couldn't fix this one correctly. The sad part is, if he had just fixed it properly I wouldn't be writing this. But now I will let everyone I know and more know, that you should stay FAR away from this guy. Side-note: I wasn't the only one. He was supposed to fix my hubby's back screen and ended up breaking his lock button in the process. He said he would fix it in AUGUST. it is now October and he is canceling any appointment we have tried to make online, through text, ect. He is completely ignoring him. You might save money, but save your sanity and go to someone who actually knows what they are doing. read more

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I cannot express how thankful you will be if you go literally anywhere else for your repair. My experience started on March 5, 2026 last year, when I spilled water on my macbook. I contacted FixMobile because they are local, and I am a student so I needed a quick fix. It started with him quoting me for the repair, which went smoothly, so I dropped off the computer with the idea that he would get the part in about a week, and he would repair it when he had time after that. He also stated that if this repair didn't fix the issue, I would receive a full refund. Unfortunately, the part took a while to come in due to shipping, not his fault, but then on the 17th he said it needs more TLC and he ordered a few more parts. On the 23rd he informed me that he had to order a different version of the original part, as he ordered the wrong one. So 20 days in, and we're starting over again. Once this was done on apr 1st, I asked if I could pick it up, and he said "you cool with letting it do its thing overnight and I'll test it tomorrow. Or do you want to come grab it". Then prefaced it with "no clue if it'll work" followed by "...might be best for you to come grab it". This is where the repair became a smaller issue, and his attitude came up. I got the computer back, and it still wasn't working after charging so I called in before he closed. He essentially said it's your fault you wanted to come get it before I could test it, and that he needs it back to do more. During this conversation I swore, not directed at him, and he flipped out on me over it. Ended up getting him the computer back and he texts me later saying "Apologize for being direct. I'm beyond slammed and it's taking its toll." It ends up needing a new battery, which he replaces. On Apr 7th, I finally got my computer back, "working flawlessly". Little did I know, over the summer, the laptop would have more issues and eventually start losing connection with the battery, becoming unusable very quickly. After texting, he says it sounds like a defective battery again. Over text during this, he was relatively professional, but in person, had a crazy attitude, and found a problem with everything I did. I had a friend come with me once, just to see what I was dealing with, and he immediately thought the guy was super disrespectful. He told me it's working, and that he adjusted the touchpad, because he didn't do it right the first two times I got it back. Over text: "I loosened the tension and it def seems better". When I went to pick it up again I ask if he cares if I test it real quick before I leave and he says, "I'm not sure what you want to test, I didn't change anything like I told you" in a crazy rude tone. The trackpad was better, but still not functioning like the original. Finally, the computer started having issues where it would fully power down, trying to reboot, cutting out, and repeating. I text him information from this, and this was his reply: "Clearly doesn't have anything to do with hardware or battery". There was much more said, so check the google review for those screenshots please. short summary bc I can't include photos: He told me "this has to stop" bc I texted him late at night on the number he gave me for his buisness contact. I told him hes been a pain in the ass and that I was leaving reviews and reports, and then he threatened to report me to my universities student affairs office; an organization that is completely inapplicable to the situation, and I'm left with an unbelievable amount of wasted time, down the $285 for the repair, and an unusable, expensive laptop. I have now bought a new one because I was so frustrated with the situation, so I am out another $1,000. Also, I looked up the issue, and it can be caused by battery issues. Not saying google is super accurate, but after my experiences, I trust it way more than this man's opinions. Not sure what his name is, seemed like the guy that owned it. read more

0 Stars Total SCAM - Buyer Beware. He doesn't fix items properly and then when you complain he tells you it is fine and when it breaks again he offers you a small discount to repair the item again. NEVER USE! read more

I will start by saying having a horrible experience trying to get an answer on the phone or a response via email regarding getting paid for product that was ordered and now the They will not take accountability for their actions. Would not recommend credit reference or any positive review to a business who does no commutate with Vendors. Unprofessional by the owner and business in which is preresented. read more

I brought my iPad here to replace a run of the mill cracked screen. They replaced it, but about 30% of the screen stopped responding to touch after. So I brought it back, they replaced it again but told me it still wasn't working, so they replaced the Home button. I picked it up and noticed the Home button didn't appear to "click" properly but ignored it, because I am an optimist. I shelved the iPad, as I only use it when traveling, but when I got it out to use it, the screen was coming off the iPad. See attached pictures. In the area where it was coming off the worst, the screen was cracked. It was pretty obvious to me that it was cracked because of the fact that it was slowly peeling off the iPad, as it hadn't been used, but I of course cannot prove that. So I reached out to Joe the owner, who said it's not covered because of the crack. In our text correspondence he used the phrase "Not looking to go 10 rounds with you." which I found amusing, that this business owner likens customer service to boxing. I cannot recommend doing any sort of business here, unfortunately. read more

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I will start by saying that I went to FiX Mobile last year to get my iPhone screen replaced, and the quality of work was good. The process was quick, and my phone screen works well; it hasn't broken since. But words cannot describe how upset I am about the quality of work that was provided when fixing my Lenovo Ideapad. My Lenovo had issues closing, and he told me he could fix it by replacing the back. But when I went to retrieve my laptop after the "fix," the sides of the frame were cracked, and I was told that my camera had been broken in the process. And when I asked about the cracks, I was told that they were "just cosmetic" and my computer would still work. He told me he would replace the camera he broke for free, but it wasn't replaced until two weeks later. On top of that, parts of my computer have since fallen off after the "fix," and now the inside of my laptop is visible from the outside. He offered to glue the pieces back on, but I did not want him working on my computer anymore. And rightfully so, because the microphone on my laptop no longer works. I went to join a Zoom call for my class and was embarrassed when I spoke and my professor heard nothing but a high-pitched squeal and static. I wasted $100 at this establishment, left with my computer in worse shape than it came in, and now I can't afford to get it fixed again. Don't make the same mistake I did; go to a professional. read more

If I could leave 0 stars I would, I am a student at UNH without a car so I had to go to fix moble. the LCD in my screen broke and I was overcharged for a fake chinese part after being told it was an authetic apple screen. Ever since my phone loses battery quickly and my screens colors and light sensitivity are all messed up. I went to an apple store to confirm the screen was fake and they put it in paper, when i returned to plead my case i was asked to leave the store rudely instead of helped no way to do business. TAKE YOUR BUSINESS ELSEWHERE read more

These guys are hacks. I sent my son to the shop because it was conveniently located near UNH. That proved to be the sole positive thing about this entire experience. The first red flag was that they never replied to any of my advance call or emails about my son's iPhone 7 port issue. Not a single reply from them despite multiple attempts from me. I'm hours away. Ultimately, I had my son go there in person with his phone. They were supposed to do a straight up port replacement. That's it. The problem is, if you don't know what you're doing you can easily cause other issues. Which is exactly what the first guy did. Somehow he screwed up audio out through the lightning port. And the port itself was loose after the installation. I told my son to take it back and have them fix their screw-up. After getting a run-around from the first guy that lasted a week or two (e.g. he was "out sick", "busy", etc) my son finally managed to stop by on a day that someone else was manning the shop. . I believe my son also paid to have a new battery put in while he was there to have the shop resolve their repair issues. Anyway, the second attempt to fix the port, along with the battery installation, caused two new issues. Within hours of leaving the shop with the twice repaired phone, the camera apparently began to flake out. And worse, the phone began having random connectivity/band issues. This phone was in perfect working order prior to the port issue. If you don't know what you're doing, a basic port repair can create more problems than it fixes. And that's the case here. I told my son to return a third time and tell them to either fix the phone or refund so he can have someone else fix their screw-ups. Once again, a runaround about when they'd be available. When he finally managed to speak to one of these two guys they basically denied any responsibility, refused to fix their mistakes, and refused a refund. I would not recommend having your son or daughter waste their time with this shop. I spent over 3 decades in IT. These guys don't know what they're doing and appear to lack any sense of accountability and responsibility. Phone repair isn't rocket science. I'd have done this repair myself if I was near my son's campus. Next time my kid needs a repair, I'll have him try the shop in Portsmouth instead. If I'm wrong here, Joe, and you have evidence to the contrary, I'd love to hear/see it. I'd be happy to retract/revise an incorrect review. I see in an older response from you here on Yelp that you claim all repairs are captured on video. Great. If that's true, I'd love to see the video(s) of the repairs to my son's phone as well as the post repair tests confirming that those repairs were successful. Absent that context, this review stands as-is. read more

Very good and quick service on my PS5. They were able to fix the hdmi port with no problems and much cheaper then sending it to playstation. Will be coming back if I need any more tech repairs. read more

Fixed the back glass of my phone! It ended up cracking again when putting the case on and they got me in the next day and fixed everything right back up. Great experience overall! read more

Great service! Let me sneak in just before closing, got new protective glass screens over two iPhones, and out the door in under 10 minutes, all for a very reasonable $20/phone. The tech was helpful and polite. After months of looking at cracked screens it almost feels like a brand new phone! Cheers... read more

These guys are hacks! They installed a new battery for my phone and broke my power button, cracked the screen, and messed up other inner parts in the process. They offered to replace the button but I had to wait days for it with no ability to turn my screen or phone on/off. When they did get it done it still did not work right. Now, just a couple of months later, the button has again failed completely and the "new" battery they installed is holding a charge worse than the one they replaced (which had lasted 3.5 years). Ya, sure it was a new battery. Now my phone is unusable. I was in their shop 3 times and each time heard them talking to at least 1 other customer about something they had broken during other repair attempts. Each time they were offering to fix for free or by "splitting the cost" with the phone's owner. I witnessed a total of 4 serious damage complaints in 3 short visits. Watching Joe work on my phone it was obvious he does not have the touch to work on delicate cell phone innards. He stripped screws, crushed frame parts, and forced things apart; not the way to handle a cell phone. Stay away from this shop. The guys in Dover are better. They have better skills and they are honest up front about things that might get broken before you authorize a repair. UPDATE: I am replying to Joe's comment here since Yelp does not give any opportunity to do so elsewhere. Joe: You are full of baloney. First, reviews on Yelp are, by design, anonymized so of course you have "no record". Second, I can't believe that the 4 complaining customers that I witnessed in 3 visits to your shop, 5 including me, do not represent a trend. Finally, I gave you a chance to fix what you broke already and you did not. You didn't even offer to address the crack in the glass and instead claimed it was already there. Plus, you sold me a battery that was supposedly new, OEM but was obviously used and already degraded and you didn't address that when I came back the first time. It is not worth the time and gas for another trip to your shop. read more

I had a great experience with this business! I called and they fixed my broken iPhone 7 screen in the same day, it only took about 10 minutes!! My phone seemed to be having trouble connecting with the new screen and the Nick made sure everything was functioning 100% before i left the store! Would 10/10 recommend. Great customer service. read more

5 star service, but they couldn't fix my problem. I brought in my phone because it wasn't charging. I dropped it off on Saturday, just minutes before they closed for the weekend. I got an email reply around noon on Monday. Sadly the problem with my phone was more than they were able to fix at their shop. Joe told me that they could do it for most phones, just not for my model. I was impressed by their fast turnaround time (less than one business day) and helpful attitude. They didn't charge me for the service and gave me some useful suggestions for what to do next. I will definitely think of Fix Mobile first if I have any problems in the future. read more

This guy was awesome. Called to have my screen fixed, found a good time to have it done, brought it in and he had it fixed in 30 minutes on the DOT. Barely had time to get a coffee, very impressed. For anyone wondering where to go, no question, this place. read more

They showed bad service behavior after they fixed the better for my iPhone X. At the beginning, they forgot to install the screws they took off firmly after they replace my battery. Causing me accidentally broke my phone screen by putting pressure on my screen. After that, I came back to them and I didn't ask them to pay back what they did bad. Later I asked them to replace a new phone screen. The new screen is expensive and it's not the same one I had before broken. The display screen size is smaller, 3Dtouch malfunctioning, True Tone disabled.They showed me their bad behavior even I did nothing bad. I am a foreigner and don't speak good English. Another thing is I replaced my battery at their store sever times. The first time charged me 120 bucks, the second time 60 bucks. What a great deduction LoL. Thanks them I had my new cellphone coz the one they fixed for me is almost dead. read more

I had recently brought my phone here for water damage. After the owner took it apart and dried it out for me, he was able to get it to turn back on! I am not tech savvy, so I appreciated how they took the time to answer all my questions and walk me through how to back up my phone for a future reference. I have also brought my phone here in the past for a cracked screen replacement, as they have the best prices in the area. I get good customer service and good quality work done every time I have gone to them. I highly recommend using fix mobile for any computer or phone repairs you may need! read more

We dropped 2 devices off in Durham for repairs for our son. A Kindle and Beats Pill. After several months and follow ups (first time they did not write down our phone number) we were told that that neither could be repaired and that a replacement Kindle was being ordered and that the Beats Pill would only work when plugged into power. All acceptable responses except for the need for constant follow up. We followed up several more times with no resolution so my wife went to pick up both devices. The plan was to replace the Kindle ourselves and use the Beats Pill as is. When we got home it was discovered that the Beats Pill was also completely disassembled in the box and now unusable. They had from thanksgiving 2015 until February 2016 to figure this out. Poor follow up, poor service, poor resolution....poor review. read more

Joe got right back to me offering to fix all concerns and reimburse cost. I'm sorry I didn't deal with him directly right away.