My iPhone needed a new battery. I received a quick response from these guys regarding cost and how…read morelong it would take which was accurate. In fact it cost less than I was told it would! They were friendly, helpful, and did a great job! Would recommend this shop!

They were very helpful when I messaged them on Yelp and performed the cleaning for no charge! I'll…read moredefinitely go back if I need any phone repairs or accessories.

My first time here and I'll certainly be back and recommending these dudes. Came here after I…read moredropped my iPhone (15) and the haptics started making an awful grinding/rattling sound instead of the normal "buzz buzz". YouTube said it's common after a drop that the screws break and that results in the rattling sound. I contacted five other repair shops and no one but Fixoid said they could do the repair. Also, Reddit reviews as of 2026 HIGHLY recommend Fixoid's Vancouver location - no idea why it's rated so low on yelp Called to confirm the price and their hours. Came in around 4:30pm mid week and slapped down $100 ($110 with tax). They called my friends phone to pick up in about 30mins and said they had to remove my protective screen so they put a new one on for free. Super happy. Thanks guys!!

Extremely rude manager with surveillance glasses constantly filming you, weird paranoid signs…read moreeverywhere about how much they want to shoot you with their gun. The owner seemed very off putting and distasteful, and they tried to scam an old couple while I was there by charging them significantly above market value for basic phone services. The store clerk working there seems friendly though.

I have brought my business to this location for 7 years. Never have I received such horrible…read morecustomer service as I did from the manager at this store. I am sure he knows who I am referring to. Brought my stylo 4 in for an upgrade and Jennifer C pushed me into a Samsung j2 pure. Absolute garbage phone in comparision to LG Stylo, which I have always upgraded into. I think if she reviewed my purchase history at this store she would have really gone above for me. Hard sell on the samsung. When I returned to the store 7 days later, manager told me he would not return my phone. I was 8 days on a return policy that states 7 days. Last I check Fri to Fri has always been 7 days. Cricket lost my service and especially this store put the bad taste for cricket in mouth 10 years .... Your loss, Cricket.

The staff here are stellar. 10/10 would highly recommend. They gave me a quote to get started that…read morewas $100 less than any of the other cricket locations

Matthew's is a great help he set up my brand new phone and my Apple Watch. I couldn't have done it…read morewithout him !

I had a huge problem with my phone today that I was unable to fix. Went into my local Verizon store…read moreon N Ivanhoe. Braedon was able diagnose my issue and fix it in no time at all. He was kind, caring of my frustration and with just a few questions, I was good to go. He is very knowledgeable and showed me some shortcuts, deleted some apps(with my permission) that created my problems. He also double checked to make sure ir was in perfect order to use. Thank you Braedon, you saved the day !!

Sorry I don't have a name, we'll just call him the smarty pants with glasses. Took my 13yr old…read moredaughter daughter in here to get a screen replaced on her phone. After asking my permission first he commenced to roast her for breaking her screen , and mad sure she said a proud thank you to me as I was paying for it. I've dealt with this gentleman before, it's always been like dinner and a show. I drove from deep Camas, passing five other cell phone repair places specifically to interact with this human being. So if you want fast reasonably priced high-quality work with a touch of smarmy coparent, this is your spot. You can opt out of the coparent aspects, but it is pretty hilarious.

Horrible experience got a screen replaced and it broke within two days then they made us pay for…read moreanother one

Stephan and his crew at Simple Phone solutions are simply terrific. I came in with my iphone 15…read morepro... literally *just* after 1 yr warranty expired (ok 2 months after)... had my home screen button not working... i was quoted elsewhere about 300 to fix.... Stephan (apologies if spelling wrong)... said -- here let me look.. and 5 min later and NO COST TO ME... button working and problem totally solved. I TRIED to pay for him to fix but he wouldnt accept my payement... just my gratitude. He said..." have a blessed day". Yes-- yes indeed i am blessed to have found a great phone repair shop in metro Vancouver. Thank you Simple Phone Solutions.

Stephan was very helpful and knowledgeable as to the type of phone I was looking to trade my old…read morephone in for. I recommend this business.

Thank You so much for being incredibly helpful at resourcing me a old pc charger. You saved me time…read moreand money being creative and of course..beyond generous! I watched your bring clarity and held space for them to learn..

Outstanding service and expertise. I took my cell phone in because it was not holding a charge…read more They took the phone completely a part and reset it. The obvious solution would be to replace the battery, But they insisted on testing it completely and determine that replacing the battery wasn't necessary. To top it all off, they did not charge me nor would they accept any payment. Honest, reliable, and kind people.

Incredible service! Very quick and friendly. Elijah was very efficient and careful with my device…read more Will definitely be back.

This location sold me a faulty screen for my iPhone 15. Within days of installation the screen…read morewould go black and fail for 5-50 minutes straight. They refused to honor the 1 year warranty now I'm out the 150 with a still non working screen. DO NOT TRUST THIS PLACE!!!

eSim BS. I go online, I call AT&T and everyone says: "go to a store to…read moreget a QRCODE - eSim. I've got more than half-a-dozen eSims from Red Pocket or T-mobile TruPhone or some foreign providers. And all I had to do was go online or call and ask for it. What gives? SIGH! My partner had to go to AT&T for something so I thought "Great I'll get that eSim - Qrcode while I'm with her. So while she's there I ask the clerk: can I get an eSim - QRCode while I'm here. and without another word he opens up the safe in the back pulls two out and hands them to me. Easy-Peasy. Why can't all AT&T (and other providers) store fronts be as good? Then again: I'm not sure I want to bother with it since they don't have a really inexpensive prepaid data only plan that I can use as a fall back to my non-AT&T service on my eSim capable phone.

Beware of Authorized Retailers. Corporate AT&T will not honor their bogus and deceptive practices…read more I had proof of an offer I received and AT&T said they have a lot of problems with these stores and I would have to take action against the specific store owner for satisfaction....but I have to honor the contract they have with me. So I am screwed out of almost $1000.... and have since spoken to many people with similar problems. STAY AWAY ...

Went in because I was due for an upgrade and was helped by Rebecca. She not only ordered the phone…read moreI wanted, she helped me get two new Apple Watches while still reducing my monthly payment by 20+$ a month. She was super positive and explained everything really well. It's not surprising that she's the manager, she's a boss ‍ I left with three new things while still saving almost 30$ a month. Super happy

I purchased a phone and a smartwatch there in january. The price quoted was not what is being…read morebilled. I have made repeated visits with promises that it will be corrected. On my last visit, I noticed the other customers in the store were also questioning their billing. Go somewhere else!