Came in to replace the battery on my Samsung phone because it was three years old. They gave me a…read moregood price for the replacement battery and had the phone back to me the next day. However, from the beginning the new battery did not appear to lasting any longer than the old battery. After a few weeks, it got much worse - although the battery did not go down too quickly at first, it would suddenly die (charge going to zero, phone shutting off) anytime after the phone showed about a 60% charge left. I went back to the store to see what they could do - it was about 5 weeks after I bought the battery. Because the initial charge drop didn't appear to be too abnormal, the counter person tried to convince me that the battery was operating within normal parameters, which it clearly was not. He did not check the phone app that tracks power usage. Also told me that they would not guarantee their work after one month. I took the phone to Staples to replace the battery again. The technician there said that the battery installed by I Fix Your Cell, was in very bad shape - it could have blown up the phone. The replacement battery from Staples has made clear that the I Fix battery was significantly substandard from the start - the Staples battery is lasting 2-3 times longer than the I Fix battery did. Considering how poorly the I Fix battery performed, I went back to I Fix to see if they would refund any part of what I paid for it. They wouldn't but did offer an apology. Based on my own transaction, I would rate them one star. The extra star is because when my son's phone had a significant problem, they sent it to their Paterson store and they were able to fix it and retain the stored data on the phone which was at risk.

From the owner: Our business specializes in repairs of your mobile devices. We are able to handle computer repairs…read moreas well. Most phones are same day repairs and can be done in as little as 15 minutes. We can also handle iPad repairs.

Would definitely recommend going to this place if you have a phone issue. The staff was extremely…read morefriendly and helped me. **in the context of COIVD** the staff abided by all protocols and I felt safe while in the store.

I was forced to visit Asurion due to a Google warranty repair related to echoes heard by the other…read moreparty during phone calls on Pixel 6a. Although I am still fighting with Google for this warranty claim, I appreciate Asurion's professional and human role in this process. Due to Google's work order process, Asurion had my phone for a month, during which time all it could do was to replace the battery, something that even the most technologically-challenged person would know to be unrelated. Still, Asurion tried to assist as best as it could. Shout out to Tomme! The moral of this story: Do NOT buy a Pixel 6a.

Great service indeed Great to work with…read more Wonderful customer service with world class service

I called to verify dropping off my iPad for repairs. Neither the website nor maps and more…read moreimportantly, the tech on the phone explained that the Ridgewood location was closed due to covid. It's okay that the store is closed, but not relaying this information is sheer incompetence. Drove 2 hours out of my way for this.

Laptop stopped charging. Popped in randomly. They ran diagnostics for free and fixed the issue…read morefaster then its taking me to write this review.

Has always been able to fix my items in near term , fair prices, and provides options , always…read moregreat service

Awesome service and super business owner!…read more Alpay serviced my phone quickly and professionally. My phone was a wreck--he had it looking good as new in 20 minutes. I'll also add that my phone is an older model and he had the replacement screen in stock, no problem. Alpay fitted me with a new screen protector and case - took minutes, and so much better than trying to figure out 'will it fit?' when shopping on Amazon. Prices are VERY fair and the service is awesome. Thank you Alpay!

Great work with reasonable price, fixed the broken screen on my IPhone 15 Pro Max. Took about 20…read moreminutes and can't even tell it was ever damaged. I would deign back if I even need another screen replacement.

The service was totally amazing. I asked the owner for help and he was extremely accommodating. I…read morehave used these services over the years and he is the best. Thank you for always helping me with my phones

Brought my phone in at 945 am, opening on monday. I explained I had water damage but it still…read morerings, Just screen black. The owner called at 11 saying it needed screen. I said ok. At 4pm I was called & told I needed a button for an additional $110 on top of $200. I went to store, He said they no longer make that part & he needed to buy from second hand parts & wouldnt get for minimum 3 days. He said he worked on my phone for 3hrs & tried a screen but it wasnt that, it was a button under the mother board. he said take phone & they would call when part comes. On way home, I stopped at Walmart for chips. I saw a phone store inside. I showed them my phone. They ordered screen at 530pm, had it by 12 next day, installed by 3pm. All working for the $200 in less than 24hrs. I should have known better, when I entered early before 10am opening & 2 people were complaining about the repair from sat that no longer works, phone dead again, other was complaing about phone & wanted to talk to nart. Dont go there! You will be sorry! They lied about needing an additional part! They are obviously backlogged, with the pile of phones sitting on window. I doubt he even looked at my phone! Wanted me to be without phone for a week! RUN! LIAR!

Took an iPad in to have the screen replaced. Took longer to repair than I thought it would and I…read morehad to call multiple times for an update.

Good place to repair all of your apple products. When…read moreothers do the shitty jobs, these guys know what they need to fix and won't scam you. Very clear explanation of what needs to be fixed etc.

Interesting one here. Cracked my laptop screen and had to disable touchscreen. Look around to get…read moreit fixed, people love Device Surgeon. OK, let's check it out. We talked for awhile, got the problem diagnosed, the guy at the desk called the owner to confirm the part being ordered, great. Get to a week later, I call back about the part because I need it replaced. "Oh, $, we never got that ordered. I was mowing my lawn when he called me and..." Oh boy. Not good. Let's review: * Immediately refunded my deposit * Continued investigation and found they DID get it ordered * Did not demand a new deposit * Continued tracking the package, even though it seemed to be lost - well beyond the expected Tuesday-Wednesday timeframe. * It arrived while I was at work, really didn't have time to fix it. But he called me up to let me know and we worked out a time - he personally promised to set that time aside for me. I showed up, he confirmed it was the right screen, we went through some tests - it was glitchy - then he rebooted and it seems to have unglitched. As I now touch my screen to confirm, Device Surgeon got it done. They fought the mail, they put the customer first, and navigated a tricky situation successfully. Support your local businesses when they support you.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

Great service Had my…read moreiPhone 13 Pro Max microphone/lightning port changed/repaired in a timely matter (about an hr); offered to order the oem part (for this repair) but I was more than ok using the aftermarket part for this repair. Informed me that previous repair guy forgot to place certain screws and was nice enough to place new screws without asking . Very good pricing Drove from Passaic county to this location and will do it again if my phone needs another repair (knock on wood).

I stopped by iFix CP to get my camera lens repaired, and I couldn't be more impressed. The…read moretechnician was friendly, professional, and immediately knew what needed to be done. What really blew me away was the speed--my lens was fixed in less than 10 minutes! The whole process was smooth, no upselling or unnecessary hassle, just straightforward service. The repair quality was excellent, and my camera is working perfectly again. If you're looking for quick, reliable, and efficient tech repair, iFix CP is the place to go. Highly recommend for anyone who values both their time and their gear!

They sell garbage products for premium prices. I spent $20 on a magsafe phone case that broke…read morewithin a couple days. The magsafe ring started peeling the same night i brought it home, and fell off entirely within a couple days. I will be returning for a refund.

Fixed my iPhone camera lens and even gave me a free case. Extremely professional and helpful ! Best…read moreprices and great quality products!