purchased a Samsung Galaxy S5, brought the device to T-mobile…read more Yuri was very helpful, knowledgeable, and friendly. The price was the same as amazon, and cheaper than all of the major providers. The reason I preferred to purchase from Yuri's store as opposed to an online market place is many of the phones sold online have regional locks. Buying in store gave me some assurance. Definitely going through him the next time I need to purchase a mobile device.

I bought an iPhone X here to give to my father in the Dominican Republic. Paid $285 for it and left…read morethe country a day later. Upon setting up the iPhone, it shut itself down. Over the course of 4 days we tried getting through set up and the phone just continued to shut itself down and reset. Absolutely ridiculous. Never giving these people my money again. Save yourself the headache and avoid this store at all costs.

I walked in guy asked if I want routers and told me that they're all out of them even if I want…read moresome I can't have any. I also asked for a SIM card. He told me he's all out of that as well. Everything was perfect. I left. Empty just the way I walked and no service but I give five stars today for great laugh I had. ‍

Store was a mess. Asked employee for assistance was told he was busy on his phone. Asked why there…read morewere no phones on display and was told a certain race of people steal. Would never go in this store again.

I originally went here back in June to get an i-Phone. There was some young Asian woman working…read more She told me I would have to go to an Apple store, buy a T-Mobile phone there, put in all my info in and THEN come back to them to get the i-Phone!!!! This makes absolutely no sense! I decided to give in another try yesterday. She was gone but I had a GREAT young woman who helped me. She answered all my questions fully, was calm and polite. She was nice enough to set up the i-Phone for me! The manager was also a great guy. I was very impressed by the great customer service I received the second time around. They're a lot better than AT&T or Metro PCS who treat customers like dirt.

These employees, including the manager, need to be fired. The service is terrible, and they are…read moreunwelcoming when I come in for T-Mobile Tuesday. They have 4-5 employees serving just 1 or 2 customers, while the others act as if we are invisible. Additionally, they require us to show ID even we show my T-Mobile Tuesday. I live in Malden, and I won't be coming here for their service again. Go to some other place.

I had their repairing service a few years ago. It is wonderful…read more Girls operatiing the store are very experienced, and very nice. I trust them!

From the owner: The Phone Clinic is your one-stop shop for all your mobile needs. We offer a wide selection of…read moreunlocked iPhones and Samsung phones, as well as expert repairs with warranty. Our team of experienced technicians can fix any problem, from cracked screens to battery issues. Under new management in 2024, The Phone Clinic is committed to providing the best quality of service to its customers, and we invite you to visit us today.

Was in this store yesterday, and the staff was stellar!!!!…read moreHad a simple inquiry that turned into a massive administrative hopscotch event that was handled with humor and efficiency by Terrell (hoped I spelled it correctly ) and the rest of the Team! Walked out feeling as if I'd won the lottery, such was the service I received!! Will DEFINITELY steer everyone I know in their direction (unless they're from Virginia or Michigan[inside joke])!!

I had my phone stolen abroad. After multiple extremely stressful days with no help from my bank or…read moreanybody, I was expecting to be disappointed again. Jen was absolutely a breath of fresh air! Seriously, it was like an angel came to help us. She helped me get a temporary phone so I could call my bank, file an insurance claim, and start recovering my accounts. Thank you Jen for helping me out!!

Dropped my phone on the floor today and unfortunately cracked my screen…read more The owner here (Matt) was very nice and was able to repair my phone right before closing, within an hour. I was quoted $269 for the repair while another store nearby quoted me $300 From the limited time that I spent at his store, I saw a couple repeat customers of his stop by, which i thought was nice to see.

Great service replaced the battery in my iphone within a half an hour highly recommend. Very…read morereasonable repair cost.

Price was lower than any competitor. Communications were excellent, the repairs were quick and…read moreprofessional. Highly recommended.

iPad took an unfortunate tumble and the screen cracked on the bottom... Went to Fix 'N Repair's…read morewebsite and reached out for a quote. The process was super easy; complete the form by selecting the repair option (more on that to come), what device you have, what is wrong with it, your contact information, and how you'd like to be contacted. The repair options are to either visit the store or a come-to-you service which is unique, convenient, and a great option that sets them apart from other companies. And the at your door service does not have any hidden or extra fees! They are very responsive and quick to get in touch once you submit the form. I reached out during business hours and got a response immediately! I really liked that they asked how to contact - via call, text, or email. I needed my iPad, 9th gen fixed. It was quoted at $119 (+tax). I opted for the come to you service. It said online they have a van and do the repairs that way, however they reached out to see if I was okay with a pick up/drop off instead. That made no difference to me. They were very communicative throughout the process. It was very easy to schedule an appointment and I was able to have them complete repairs the next day! They did a great job with the repair - it looks brand new and you can't tell that there was an accident in the first place! They also asked if I wanted to add a screen protector which I appreciated as I would prefer not to break my screen again. They charged $20 for the protector and application, which I thought was reasonable and worth it for me not to have to mess with putting it on myself. Since I had a case already, I did not need one but they sell cases and accessories too. I highly recommend checking out Fix 'N Repair if you are in Wakefield or surrounding towns. Again, it was super quick and easy, great service, and a job well done!!

José gave up excellent service help my little brother get a phone walk my dad threw the whole…read moreprocess and made the transition super smooth and fast for us thank you Jose.!

Highly recommend Levar! He was patient, thorough, knowledgeable and very helpful. Going to any cell…read morephone service provider storefront will take at least an hour and while this particular visit was not quick, the staff here were helpful and knowledgeable - they also had a great sense of humor as an added bonus, which made the time go by faster. Bobby was also very helpful! Highly recommend either of these guys (Levar or Bobby) to help with your cell phone (or any other T-Mobile) needs.

I called a couple of weeks ago and asked who I believe was the owner whether or not they could fix…read morean older model iPad that had fallen while charging and the charger had snapped off in the charging port. He said to come in, and it would probably take 10 minutes and he would charge me $10. Today I went in and I think it took less than 5 minutes and he charged exactly $10. I brought in a charger to test whether the charging port was still functional and he plugged it in to check it was functioning for me before I left the store. I couldn't be happier!

Had a fantastic experience here. Earlier that day, I bought a refurbished phone from another Boston…read moreshop--overpriced and scratched, incompatible with my network, and it only came with a cord (no charging brick, no screen protector, and a cheap case they charged extra for). I called this place just before closing, and they actually stayed open for me. They sold me a better, later model phone with the charging brick, cord, screen protector, and a solid phone case--all included and still less than what I paid at the other spot. They even offered to set everything up for me right there. Super helpful, honest, and professional. You can tell they actually care. Highly recommend!