Do not go here. Empty promises Had a samsung galaxy a53 that required a new sim card …read more Very disorganized, if a backup had to finish repairing the cell phones. Promised sunday however no part yet. Promised tuesday Went to the store wednesday, no.part yet. No follow up on tuesday status. My wife is without a phone Yes establishment gave ne a credit, however unecessary waiting for repair person to return from lunch. Wasted over an hour ti get the phone back unrepaired. Asked to give another day.refused Also had the audacity to call me two days later and try to fix it, refused again. Do not go here, tou will be stressed with no results!

Rude and lying. After market parts installed…read more Refused to get back OEM part. After his fix device stopped working properly

These kind of stores tend to be a crap shoot. This place is top notch. Took my daughter's phone in…read moreto get fixed and was glad we ended up there. Very honest about the repairs and super fair pricing. Highly recommend for your next screen repair.

Flew into Cleveland and broke my screen, this place provided with excellent service and customer…read morecare. Would recommend to family and friends.

I paid to have my charging port fixed. It lasted 6months. I paid to have it fixed again - lasted…read moreONE WEEK. Port is still loos, keeps loosing connection and wont charge. Fast Fix wont replace the bad charging port they installed. They told me its the battery but when I put it on my wireless charger - it charges my phone. I WONT GO BACK

This is a great place to take your broken/damaged devices! Lowest prices in the area and great…read morecostumer service! Thank you again!!

Worst company & people ever. Jessica screwed up my account so bad and the account is 3 x's what…read moreshe quoted. no recourse - I'm stuck for 3 years. It took me six trips to get activated, had to go get my own Sim card from other stores, I have an additional line on my account at their fault and the "can't fix it", I have spent over 100 hours on the phone with AT&T customer support and technical support. Nothing works. My phones do not work at all in Florida and we only partially get Internet here in Ohio, I could go on and on. Don't go with AT&T.

Joe G greeted me the second I walked in the door. He was professional and polite. He walked me…read morethrough the plans and phones and found what the best plan was for me. I was in the process of setting up a new phone and the process was seamless. Thanks Joe!

I went to the AT&T store in Elyria Ohio today. It was the store on West River Rd. The customer…read moreservice was fantastic. Nick answered all our questions and even turned the closed captioning on on my sister's phone who is hearing impaired. We appreciated everything Nick did for us. He's an excellent employee.

I'm not really sure if this is a store issue or Att issue. I went in for my son to get a upgrade…read moreand was talked into two new watches and two new phones. Was told by Jake the manager we would be getting 700 for our trade ins. When I brought them back a couple days later to turn in I was told by Ariel that I was only getting 350. There now has been several discrepancies in my bill. I thought my bill was going down but it has now gone up. I really didn't care for the watch after using it . There were many things I didn't like about it. Battery life and privacy issues. I thought as a consumer you had 30 days to return but Att only allows 14 days? However if I had a buisness account I would be allowed 30 to 60 days for a return. So now I am stuck with a watch I won't use. I'm really done with Att and I really wished I would of never went to this store. It has been nothing but a headache

Amazing owner, I had one on one help and it was quick and fast. I got my screen fixed here and it…read morewas one of the fastest and cheapest repairs I've had so far (I break my phone a lot!). There's also warranty on the screen in case they didn't work right. Highly recommend.

From the owner: We have been in business for almost 20 years and pride ourselves on genuine experience. We…read morespecialize in phone repairs and most pc and laptop repairs as well. We are a multi carrier prepaid dealer and can cater to your needs, not push you towards any peticular brand. The competition available today is not viable enough to call them so, they are text book salespeople with hardly any qualifications at all, all they want to do is sell you one of their phones or if they can, a plan and a phone. We take pride in taking care of our number one asset, you our customer.