The biggest complaint I had was when you sign in they ask you what you are there for. I only needed…read moreto return an older piece of equipment we replaced. That didn't seem to matter so why ask. I was fourth in line and still took an hour and a half because people were there with phones that needed help because the phones are smarter than us users. They should have one person out of 6 or 8 just for returns and the line would go much faster. Took me 5 minutes once my name came up. Ridiculous system.

Wish I could leave zero stars. Called Customer Service (CS)…read moreto speak about grievances, I turned on my call recording, she heard it notifying her of this (I had surgery a week ago and can only use one arm, unable to type notes). I took over my 82 year old grandparent's account a month ago (beginning of March). I changed all of the info to match my contact, the bills come to me, everything. The CS rep refused to speak with me, mockingly asked if I changed account info today, was arguing with me; I asked her to stop interrupting me, telling her that I needed to express my concern so I could be assisted properly. She hung up on me. I went online to see if I could downgrade services; redirected to their awful CS phone line (833.949.0036). Left this on their site: 1. Terrible "why wasn't this helpful options" - three choices that do not encompass legitimate concerns. "it wasn't what I searched for", "it was confusing" (seriously?), "it has inaccurate or incorrect info". 2. Making it impossible to downgrade services - upgrade and give you money, no problem - do something about abhorrent scams on seniors being charged $400.00 a month for internet, home phone that they haven't had in 10 years, and TV; which includes a DVR they have no idea how to use, and receivers/cable boxes in bedrooms that no one lives in (who are hard of hearing and cannot advocate for themselves), no can do. 3. Corporate greed at its finest, on such a disgusting level.

I am a veriaon customer & thry havr always been fine with me! Although the automated voice can be…read morequite irritating when they do not put you through to the department you asked to speak to!

Really poor service. Signed in and was "next"in line. Waited 30 minutes with no one even…read moreacknowledging our presence. We were the only customers waiting in the store. One other customer was talking to a rep. 3 employees were more interested in closing the store than waiting on us. 7 pm came around and they closed. We never got helped and left as they locked the doors.

Top notch customer service. Despite the fact they were closing in 10 minutes they took the time to…read moreexplain the current deals and sales. They listened to our responses and were respectful of our answers. They weren't pushy they took time to make us feel comfortable.

Horrible customer service...Nutjobs.......My whole life never filled out a complaint form and have…read morebeen in customer service for years ...Thursday night 20 min before closing trying to get a SIM card replacement since my new phone did not work. Nobody wanted to find a solution by calling corp. Nobody was in the store....The Delaware store was 5 stars...Avoid this tuttle store in Dublin...If my phone worked I would of recorded this...and they knew we have been customers over 10 years. If you are an owner of this store you need a recording on at all times. The second lady that just wanted to state we have to close is a serious liability.......

Ben was great! He was extremely kind, helpful and knowledgeable!…read more Very much appreciated his customer service and support.

Stoped in to check on if we could upgrade. Ben was super helpful in explaining everything. We ended…read moreupgrading our phones. Ben got us in and out super fast and was very friendly. Will def go back.

Solid T-Mobile location tucked inside a shopping plaza in Dublin Green/Plain City…read more I stopped in on a Tuesday morning for a T-Mobile Tuesday. The store wasn't crowded and the employee promptly greeted and assisted me. Since I didn't have any other questions/needs, I can't comment on the other facets of their customer service yet but definitely appreciated the warm, friendly, and expeditious service!

I would strongly suggest that you not purchase anything from this store. My wife and I went in…read moreduring the holiday season special, which included credits for free Iphone 13's if we signed up for their highest level plan and turned our old phones in. I gave the store mine that day. I received a new phone (my wife's was on backorder so she sent it in after she received her new one). We were told not to worry about the first bill, because all credits would get applied the second or third billing cycle once they received my wife's phone. This is when thing go down hill. Three billing cycles later, and after calling T-mobile, our bill for two phones/lines remained at $234 a month. We were promised multiple discounts from this store they could not follow through on. We were being charged almost $40 a month for "equipment costs". T-mobile customer service advised me to go back into this store to get it worked out but the guy working kept saying "we can't do anything". He couldn't take off the $40 worth of equipment costs (equipment being our new phones) and he couldn't take off the $42 in protection plans. When I said I wanted to return everything, he told me we can't because it's been longer than 14 days (above I was told to wait 2 or 3 billing cycles for all credits to get applied). He couldn't help in any way. When I started getting upset, he kept saying "all I am trying to do is help". We received very little of what they committed to. Bait and switch at this location. Promises with no follow through. Get them sold and get them out. I had to spend an hour on the phone with T-mobile customer service to get what I was promised. I will never go into this store again...I would advise you find another T-mobile location.

Apple iPhone 16, screen cracked, called around. Up to $320. In and out of this nice gentleman's…read moreestablishment on High Street/OSU Campus in 20 minutes with a new screen that works great.

Great little repair shop! They have incredible prices on repairs and accessories and do a wonderful…read morejob. Went there to have a phone screen fixed and I got the phone back in under 20 minutes in like-new condition. Very good customer service and will be back for all future phone repairs!!!

missed the exit in between the two round-a-bouts. 6:59PM. by the time i do another lap OPEN light…read morewas off. 7:00PM. Not only did they let me in but also opened the register again so i could get the super rare batteries needed to get a CNC machine running again.

From the owner: Visit Batteries Plus Bulbs in Dublin, Ohio for your battery, light bulb, cell phone repair and key…read morefob needs. Shop batteries for your car, boat, UPS system, watch, golf cart, motorcycle and cell phone batteries for your Apple iPhone, Samsung Galaxy, Note10 or other model. We're your source for LED light bulbs and smart home products like smart light bulbs, plugs, doorbells and cameras. Need car battery assistance? We test batteries for free and offer car battery replacement on most cars. Plus, we can program a new car key fob or keyless entry remote for you, or cut a new key for your vehicle. If you own a business, contact us to learn how you can save both money and time with a commercial business account.

So disappointed in this small business because I really wanted to have a good experience with them…read morebut sadly I didn't. My experience started off promising but went downhill from there. I took in my Apple MacBook Pro with a cracked screen. A blind man could clearly see the screen was cracked so no issue there. Fast forward three days later and they do not have the part, do not have the ability to get the part and can't fix the laptop. Fine, I'll come pick it up. They want to charge me a $75 diagnostic fee for something they DID NOT HAVE THE ABILITY TO FIX! Even the receipt says $0 diagnostic fee! I attached my receipt where it clearly says $0 so how they believe that I am going to let them get away with cheating me out of $75 is baffling. They bait you in with a guaranteed repair and when they can't deliver by no fault of yours they try to keep $75. He offered to reduce it to.$50. Um $50 for what sir? You lied and then did nothing. $50 for a lie, is that how much lies cost now? I'm disputing the charge with my bank and don't buy into whatever response this company makes regarding my review. They scammed me so they have to try to save face but believe nothing they say. RUN RUN FAR AWAY from Tech Fix or your hard earned money and your vulnerabilities will be taken advantage of.

Trying to reach Drew to get my son's laptop back. I drove by & apparently they have gone out of…read morebusiness. Just trying to get my property back.

Brenda has helped me out numerours times in particular with my phone service and has saved me lots…read moreof money. My phone going dead now, Gotta replace it. Going to Brenda at Pc COMPUTERS..phone trouble for last several weeks while I was out of town. Went to Verizion shop out of town to get new phone. They could have cared less. All they wanted was a quick sale. I said phooey to that and decided to wait till I got home and buy from Brenda. That is what I am gong to do as soon as she opens today.

From the owner: Plain City Computers provides computer services, refurbished cellphones, and custom prepaid plans…read moreto the Plain City, OH area.

OUTSTANDING SERVICE! I am beyond impressed! Polite, friendly…read moreand very patient. I called to discuss an issue with a custom built PC and 30 minutes after the phone call, Advanced Device Repair was on site and working on the fix. I will only contact Advanced Device Repair in the future. More than fair pricing! The absolute go-to for technical support.

GREAT Service! Daniel was able to bring my PS2 slim back to life by replacing the laser and drive…read moreassembly. He was very easy to communicate with and transparent about his experience with this device, and gave me a No Fix, No Fee guarantee. Glad to say it has read every single disc I've tried! Looking forward to enjoying my retro collection for a long time. Highly reccomended!!