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    AT&T Store

    2.5 (10 reviews)
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

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    3 months ago

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    5 years ago

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    6 years ago

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    People searched for Mobile Phones 153 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    1.7(7 reviews)
    0.1 mi
    Virtual estimates
    Shipping

    Beware of promises made by salespeople in this store. They outright LIE about promotions and trade…read moreins. I traded an iPhone se for a iPhone 12 mini and a iPhone 10 for a 12. Sales promised it would cost $200 total for the mini and $0 for the 12 and all credits would be posted by 2 billing cycles. The actual bill for the 2 phones is $1300 vs $200. Customer service will not honor store promises. Your word against theirs. Salespeople in this store LIE. Get everything in writing ahead of time or better still, find a store with honest sales.

    Maria in the Branford store was awful. Misled us to believing we were getting free accessories (2…read morecases,2 glass screen protectors and 2 wireless chargers), did not mention the accessories would be added to our monthly bill, despite us asking and being assured they were completely free. Offered (more of told us we were getting this free device) us a free "sync up" device without telling us this would be considered a new line on the device. Completely messed up putting the screen protector on one of the phones, still put it on after wiping the sticky side with a microfiber wipe and getting lint all over it. Skipped an entire step in restoring our iPhones so we almost lost everything we had, did not care when I came back the next day and told her this, did not even apologize or ask what step she missed. Rude and inconsiderate. The other two people working there today in Branford 6-17-18 were extremely helpful and helped us return the "free devices" and replaced the ruined screen protector and helped us cancel the added line. And apologized profusely for Maria's sales tactics and attitude letting us know that she is supposed to explain we were agreeing to adding a line and that the accessories were going to be added to our bill. The only reason I'm leaving 2 stars is for today's associates,unfortunately I did not get their names , Maria gets 0 stars.

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    AT&T Store - mobilephones - Updated May 2026

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