sowrov Did an amazing job today, definitely coming to him only well the store. gave me his honest…read moreopinions and i baught goodies. Amazing store as costumer service 10 Star

CON ARTIST SCAMMERS…read moreTook to get a little cracked fix and they broke my camera, refused to fix it after "gaurenteeing" their work and wanted more money for a problem they caused. BEWARE, BEWARE, BEWARE.

I came to this store and met Linda the legitimate owner of the store. She was kind, professional…read moreand prepared my cracked iPhone X screen like new in 30 Minutes! Highly recommend!!

From the owner: We specialize in all cell phone, tablet, and computer repair. Stop by today to get top quality…read moreservice, customer satisfaction guaranteed!

I cannot recommend Micro Solutions enough. My 2020 iPad Pro stopped charging, and a major repair…read morechain (uBreakiFix) sent it away for weeks only to tell me it was unfixable. I brought it here, and they diagnosed the motherboard issue in minutes using a specialized tester. Not only did they fix the board within a week at a very fair price, but they also discovered that the previous shop had left loose screws, damaged the screen, and internal damage inside my device. They salvaged a "dead" iPad and were transparent throughout the whole process. If you have a complex repair, skip the big chains and come here first!

Easy to communicate with. My phone was fixed in less than an hour after the part came in for it.read more

SPRINGGIELD, Va. - Running Friday morning, tripped, fell, my Otterbox was a wreck and screen a…read moremess. So went here (in back of a commercial building across from Springfield Plaza, next to that pedestrian overpass under construction). VERY satisfied. Got told 'you're screen's not broken, just the glass screen protector cover.' No upsell or attempt to 'replace my screen.' New glass protector and new protective case - $30 total. Super quick, personable - five-star experience all around.

Awesome!! Customer service was on point! I like the fact that he was honest about the extent of…read moremy repairs. I will bring my phone bring when I am in need of repairs!!

Thanks for the repair, made it fast and easy. Open and available business over the weekend.read more

"ONE OF THE BEST" : A+…read more (21JAN2022 - Hint: They moved from Richmond Ave and are now at 6161 Fuller Court, and It's upstairs next to the lawyer's office) Came in to get daughter's cellphone (iPhone) battery replaced. Other person comes in at the same time looking to buy an iPhone. He starts with me, but also able to handle other person looking to buy a late model iPhone. I say she can go first, since it should be pretty quick - but ends up that he can handle us both, professionally & with courtesy. They ("Ali") definitely know what they are doing. Bright, intelligent, skilled with his hands. Says he loves his job. Had the iPhone apart and pulled the battery as quick as I can type this review. Has a new one iPhone on hand for the other customer, and talking to the other customer as she tries out their iPhone. She decides to come back since she doesn't have funds in hand, and he takes back the phone after they try it out. For me, he finishes up mine, shows me that the battery life is now 100% - and offers me a screen protector, and sure- why not (Cheap!). I have the iPhone back, and he offers to put a screen protector on my iPhone as well - no extra charge. Nice! I'm in and out in under 20 minutes total! Even as he's working with the other customer. Hard worker, good deals, knows his stuff - confident. Can highly recommend, but call first to work out the time and deal beforehand. Also, cash or paypal are best.

**** YOU'VE BEEN WARNED- DO NOT BUY ANYTHING HERE**** This joke of a business deserves 0…read morestars--will lie to you to upsell plans and accessories you don't need--- ((charging everything to your T-Mobile account, which you don't receive a bill for for 35+ days--- SURPRISE!!!!))))They will lie who the manager is (It's Julian, but he will claim he isn't the manager). When you get the bill, it's 3x what you were told after they convince you to change your plan--- they will "give you something for free" like a tracker--- then swear there are no new charges - then bill you for two additional lines.... None of which customer service can do anything about. You then have to return the UNUSED trackers, and are billed another $40 restocking fee--- because "it's been more than 14 days since you "took them". (((Again, they set you up knowing you won't catch on to their billing scheme until your first bill occurs--- trapping you and still making money of their upsells.)))) MAKE THIS MAKE SENSE! RUN AWAY FROM HERE! I have learned that you can do every single thing in the app... Or by calling 611 to speak to an actual T-Mobile representative. Whatever you do within the app or with a T-Mobile phone rep can be adjusted or corrected if there is any mistake... Unlike when you do anything in person at this "authorized reseller" store. Whatever you do, do not waste time dealing with these scam artists

Very quick service. Very nice managers. Knew what we needed & Was in and out with a new phone,…read morecase, screen protector applied, charger block, and phone set up in 10 minutes.

Got my new iPhone from here. It was quick and super easy. It was a great price and included a free…read morescreen protector. I will be coming back to get my screen fixed in the future it's just so hassle free

From the owner: Cellphone Repair Buy back cellphones…read moreTrade in Unlocking Activations new plans Water Damage

DONT TAKE ANY ELECTRONICS TO THIS PLACE!…read more I call them to take my Nintendo switch for a charger issues ( as you can see my screen was working I have picture of 2 days before I took it there) I called them on Wednesday night last week they say it would of take 3 hours to fixed I told them was going to be there next day in the morning, when I get there they say it would of take 2-3 days FIRST LIED I told them is just the charger because I was using it and the charger start having problems they say $120 and I can come get it on Friday 3 days after I never received a call so I call them , and the guy on the phone say they need 3 more day! I told them no I was coming to pick up my Nintendo, and he called me 10mim after that and say they were waiting on a part and it was gonna be ready next day ( second lied) next day they called me and he say the screen was the problem that they fixed the charger but my screen was bad now, I told them is was working when I took it there and I went today and PICK UP my Nintendo and the guy say my Nintendo is on the warehouse and they don't have it there!! They trying still my Nintendo? They don't want give it back to me they don't give me any received this is on the SPRINGFILEND MALL AND THEY BEEN THE WORSE SERVICE I EVER HAVE IN MY LIFE. So if you take anything to this place be careful because probably they won't give it back to you. And you will feel how I feel abuse and nothing you can do.

8 days ago I was scammed into getting this screen, they taxed me 180 to fix the "issues" I had with…read moreit and "felt bad" and gave me one of their cheap protection screens then proceeded to tell me to not come back after making a scene of calling them out for scamming me 300$ all of these phone businesses in Springfield Mall work with each other so don't think any other place would've been better those pop-up stores to the store that is right next to the cafeteria.SCAMS. 20 minutes to 30 minutes go by and you'll be walking around the mall and proceed to see the guy that you gave your phone to in another phone store getting the process done. DO NOT GIVE THEM YOUR PASSWORD THEY WILL try to see how much money you have on your Apple Pay or cash app card to then "market" a tip they will tell you that they cleaned out your phone that they got all the water out of your phone and all the dust particles out of your phone then proceed to convince you for a 25% tip all I wanted to do is get my phone fixed and now I'm almost $500 on a phone screen.. take these people down before they kill the mall experience for everybody

My phone had issue when talking other person could not hear. The young man noticed it was dirty at…read morethe mic area. He cleaned it with a vacuum. One time before, phone was on some wired access settings where I couldn't even get my phone to do what I want. It was real frustrating. Great customer service too.

Dropped off phone on a Monday morning. They didn't even turn it on until Thursday evening to…read moretroubleshoot after I called. I know because I set the find my phone to alert me when turned on and it never turned on until then. They kept telling me they were waiting for parts when I'd call. I took it home finally on Friday evening when they said they couldn't fix it. I opened the phone myself and they never had even opened it! The screws still had dirt around them and there was still moisture inside! They stole my $80 basically. Do not trust this place!

JULIO IS THE BEST!!!! I have never had such quick and easy customer service! He was able to get me…read morein and out in about 30 minutes for setting up a new line. I usually get dragged out for a couple of hours but he was very quick and easy and very informative! He deserves a raise!! I would recommend everyone who needs stuff done, go to Julio! Best customer service ever!!!

I just want to say KEVIN! Was super helpful I was on the phone with a T-Mobile customer service…read morerepresentative named Maria who was also very nice and I had to go to an actual store so they could both speak and help me with an issue that I had! So Kevin spoke to her and also helped me out with my account. It's complicated because I haven't had the account for 5 years so although difficult, Kevin was able to help me out and be professional! His customer service was great and I do appreciate him! I don't have t mobile I have AT&T but this almost made me want to switch again because Kevin was that helpful! Thanks again and this store rocks!