sowrov Did an amazing job today, definitely coming to him only well the store. gave me his honest opinions and i baught goodies. Amazing store as costumer service 10 Star read more

Mobile Zone - Amazing place! - Mobile Phone Repair Near Me - Springfield, Virginia

CON ARTIST SCAMMERS Took to get a little cracked fix and they broke my camera, refused to fix it after "gaurenteeing" their work and wanted more money for a problem they caused. BEWARE, BEWARE, BEWARE. read more

Spent a lot of time helping me figure out some adapter and connector issues, very grateful. Always like to help small business owners - stop by! read more

4 1/2 stars. I had to wait a little while till he came back from lunch, but the speed the quality and the price of the repair was worth the wait. I would actually recommend this location and their technician to my friends for mobile device repair read more

Stopped in here looking for a protective case for my new HTC phone. The gentleman was very pleasant. I told him what I was looking for and he showed me the different color cases he had on hand. I couldn't make a quick decision so he helped me out by opening the package and set it all up for me so I could see my phone with the cover and all. Still undecided. Then he took that case off and put my phone in the second color choice. I went with a girly pink case. He was patient and waited while I made a decision. We bartered a bit and I was able to snag a good deal. Great service! Glad I stopped by. I asked him if I could take a few pics inside for yelp and he was totally ok with it. read more

Mobile Zone - Cell phone cases, accessories - Mobile Phone Repair Near Me - Springfield, Virginia

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Place is a legit store with a large location inside the mall. They are right next to the Target inside the mall. I came in to have my wife's cracked iPhone 5S repaired. They repaired it in 15min on the spot for $100. I was expecting to leave it for an extended period of time and have to return hours later to pick it up. So it was nice they got it done so quickly. This is the first place I've been to where they can do the repair so fast; 15 minutes! Seriously I timed them! Lol. The staff was nice and friendly and they had plenty of things to look at while I waited; cases, phones, chargers, etc. I'd come back to this place in the future. read more

Mobile Zone - Mobile Phone Repair Near Me - Springfield, Virginia

He didn't have my Weird Apple Accoutrement. He sent me to Target, which had a bunch of dusty ones. Honesty, courtesy and service. Go there. read more

Worked with sowrov today and he was very efficient and fixed my phone within 15 minutes while I was at Target. rates are more affordable than buying an insurance plan. Highly recommend. They also generously gifted me a plastic cover to help me protect my screen. A plus service read more

Came in here to get my au pair's battery replaced and Islam's customer service was impeccable. He was fast and friendly. The battery is high quality and the service was affordable. Highly recommended read more

Mobile Zone - Shattered screen - Mobile Phone Repair Near Me - Springfield, Virginia

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This place is awesome! I was at the gym and accidentally dropped a 10 pound plate on my cell. Don't ask me how, but after my workout I called these guy and they quoted me a fair price. I went directly after my workout to get the cell phone screen repaired. They were done in 15 mins. These guys rock! Go next door to Five Below for a less expensive screen protector. read more

Fixed my cracked iPhone screen, and it's in great working order. My only complaint is that I received my phone back with a protective glass covering without my consent and was charged $10 for it. I just bought a new pack of glass covers from Amazon and did not need it placed for me. I would have liked a heads up prior to them placing it on and forcing me to purchase it. I was quoted a fair price for the phone repair so did not want to make a big deal, but I felt it was a little dishonest of them. read more

I got to the store when they open, 10am, on Saturday. I sat outside the locked, dark, empty shop for a half an hour before I give up. If you're not open on Saturdays put it on your fucking website. read more

Shattered iPhone screen... literally less than 15 minutes and it was fixed!! So easy and the person who fixed it was so nice.

Breaking your phone is hands down an awful feeling. MobileZone, specifically Vamshi, made it all better! I did my research and the going rate for a broken LCD (Samsung note 5) is around $250, but it was harder finding good reviews until I found this store/location. I was impressed with how much they cared and asked if I had insurance before fixing it. I was even given my pick to a new case so I could protect my phone. I highly recommend you coming here, they took my worries away. Thanks Vamshi! FYI. If you haven't been to the new Springfield Mall since the renovations, get there asap. Best mall in area! read more

Fixed my phone (Xs max) for a great and low price! Only took about 30 minutes so I just walked around the mall while they fixed it.

I finally cracked my iPhone 6 Plus screen after having a good run of close to 3 years with no issues. I called MobileZone after reading many good reviews about Vamshi, an employee who works there. Vamshi answered and gave me the price of repair ($100) and said he could repair it short order, while I waited. I raced straight over and not only was he very professional and courteous, he also did what he claimed -fixed my screen in 15 minutes while I waited. I would highly recommend Vamshi if you have a shattered or cracked mobile screen. I had an awesome experience. Will read more

I had a massively broken screen on my iPhone 6S+ or whatever it was. This dude Vamshi was insanely good. He repaired the screen but my battery was about to explode so he (after proving it) quickly slapped a new one in. My front camera was broken, but in two seconds he fixed it free of charge. Call and ask for Vamshi (he said it like Vaaam Shi) he will do the best job. Take a look at the other reviews they all mention him. To Mobile Zone: give this guy a raise you don't want to lose him. read more

I fixed my i phone 6s pluse The guy vamshi change the screen Only 15min also hi is kind~~ read more

Mobile Zone is filled with a Bunch of lying thieves; con artists is the word. Be careful when ordering things or picking up orders from here. They will steal it from you And lie to your face about it. My package was stolen from these people, right before Christmas. Smh read more

Finally got a chance to write my 10 star review! Had a couple of different repair at this place and the outcome is outstanding. Highly recommend this place!! read more

Really great customer service and affordable price! I had a cracked phone screen and he fixed it in 10 minutes. Really glad I went to Mobile Zone because my phone looks great now. read more

I paid 200$ to get my screen replaced for my Samsung Galaxy Note 4. I am an artist, and I have this phone as a quick way to draw commissions for people buying art from me. After the screen broke, I could draw with it still, but the cracks were distracting. I went to get my phone screen replaced here, and they fixed the glass within 20 minutes. They even threw in a free phone case, which was nice. I was happy with the speed, but immediately noticed that the pen was not working. I was distressed, because this was my tool as an artist on the go. They said to wait a day or two, and that if it still had issues, to come back. I came back on a Saturday, and they said to come back Sunday because the person there at the time only did iphones. I came back sunday, and the man who originally replaced my phone said to come back on Monday. I came back on Friday because I couldn't come on Monday, and I was told to come Sunday. I came Sunday, and they told me to come back on Monday again, because 'the specialist for Samsung doesn't work on saturdays or sundays.' I came back on a Thursday, and they said to come back Sunday. I went to that store more times than I can count, to fix a problem they SWORE their warranty would cover, and my pen still doesn't work. Essentially, they only fixed the glass of my broken screen. They glass by itself costs roughly 12$ on eBay as a kit. The entire display, which they replaced, has a Pen Digitalizer which is 185-200$. They fixed a 12$ problem and put a 185$ problem in its place. Then, despite saying that it was covered by warranty, and despite their promises to fix it, they danced around week after week so that the warranty would be over. I wasted my time, money, and gas and now no longer have a small drawing tablet for work. Would not recommend this place. read more

I went in today to get my phone repaired as it had water damage. The manager, Saiful mentioned I needed a screen replacement plus the charger port needed to be fixed. He took 2 hours and fixed my phone within the time mentioned with a great price! Super impressed with his customer service skills and the way he provided exceptional and quality service to repair my phone!! I will definitely be going there next time for my phone repairs! 100% recommended! :) read more

I broke the home button on my iPhone SE and needed to fix it quickly. Vamshi was super fast and efficient and the prices are amazing! The shop also has a huge selection of cases and other accessories. Definitely will come here again if I need to get my phone fixed or anything again! read more

This is the best place to go when you have issues with an electronic device... any issue. I've had screens replaced on 3 different devices, tempered glass put over screens, devices unlocked, kindles repaired... these guys are great! Each time I came here it was a walk in and my items were done in less than an hour. They are courteous, respectful and just cool human beings. The cost is rather inexpensive also, well worth the price! read more

Vamshi is the MAN!!! Got a quote, made an appointment, and got my iphone screen replaced all within an hour. Recommended for anyone that needs help with their smartphones and/or tablets. Got a great discount by bundling a new case and screen protector with my screen repair. read more

Mobile Zone did great service for my son's broken iPhone 6 camera. Vamshi kept me informed about the timing for the repair on a busy weekend day. He also went the extra mile when the damage to the phone threw additional complication into the repair he was doing. I'd definitely visit them again. read more

New battery in my phone started fading and takes a while to charge 2 months after purchase. Told could get another but would have to be charged since only 30 day warranty. Then got the do you charge battery overnight line and was told them no your colleague did not say anything about leaving it charged over night. But I have to since it takes forever to charge now. Totally unhelpful and bad customer service after only having battery for two months. Would you go back to a place to pay for another battery that was on the fritz after only 2 months??? Fool me once shame on you, fool me twice shame on me. read more

I was seeking deals from phone repair ships nearby and this phone was opened and charged me reasonably. Other shops wanted to charge me $200 for a camera repair on my phone. Great customer service from the guy who runs the place on sabbath night. He was knowledgable in what he was talking about and gave me helpful advice on things i didnt notice. I got to pre order a replacement screen and am waiting for it to be installed read more

Came in and was greeted by two gentlemen. The one that helped me was very patient with me despite my pickiness and indecisiveness lol! I only bought a case and it's the customer service that will bring me back for any mobile needs. read more

I went to MobileZone today and Vamshi fixed my phone in 5 minutes. He was so efficient and so nice. My boyfriend was looking at phone cases and dropped a few and Vamshi told us not to worry. We apologized several times but he told us that it happens and that he would take care of it. He was so friendly, we had such a good experience and we left so happy. And he helped us save money too!! Go to MobileZone!! read more

Cracked my lg g3 to the point that the phone could not be used and he repaired my phone within 30 minutes and im writing this review from my lg g3. I'm so happy for 150 I got my screen fixed a glass screen protector and a new case. My old case is the reason my screen got cracked. I love this place. Super friendly and he will work with you... read more

THIS is the PLACE to go to get your phone fixed. Spectacular customer service! Atif the owner and store manager completed my IPhone glass repair in a timely and professional manner. My phone looks brand new! He is very personable and down to earth. That is much appreciated! Reasonable price and cell phone accessories as well! Much Mahalos Atif! Also, the work is guaranteed for 30 days. read more

Great customer service. I needed a new screen for my iPad mini, it was cracked. They were able to replace the screen in 1 hour and were nice about it. I highly recommend these guys. read more

Great place to get your phone fixed. Service is great Atif and Amir were really helpful and fast. Literally brought my phone in shopped around for tempur glass protection and a new case both were recommended to me by Atif. Once I paid for everything which was less than 15 minutes my phone was fixed and looked brand new. Atif was really nice he gave me a discount on the case and protection. I would definitely recommend this place to anyone. Will definitely be back if my phone needs a repair! read more

Called ahead of time to see if they had my phone lcd in Stock to replace my cracked screen... I was told yes by the employee who guaranteed they had the part... I get to the store and the they did NOT have my part in Stock. I wasted a 30 min drive to this place. Terrible customer service!! read more

After reading some reviews, I called the store and over the phone they had offered me a reasonable price. The gentlemen was very good and genuine. He offered a discount too. I didn't want to spend too much to fix the 4s for my daughter and he was quick to fix it for me too. Would definitely go back if I had to. If you have a 4 or 4s, you should call in advance to check if the have a new screen or back case available. read more

Left my phone for a battery replacement. My phone functioned normally and displayed normally before bringing it in, the battery life was shoddy and the charging wasn't great. Was told multiple times my problem will be fixed and I'll get back a phone with no problem, always one more day and I'd get it back. Problems kept happening and I was told that if it was going to be too complicated they'd replace the motherboard. 5 days later (from something that should take 30 minutes to resolve), now the backlight doesn't function on about 15-20% of the screen, mostly the upper left portion. The service people I spoke with seemed nice enough, so there's a star for that. But this whole experience became sour the moment I was told they would give me back a fixed and normal phone. I'm grateful the battery life is normal (maybe, haven't had the phone back for more than an hour so far) and we'll see if the charging is normal. Just felt like a lot of false promises and maybe techs that aren't as good as an apple store or whatever. I don't recommend this location or this company (my phone was sent to Maryland for the big fix). read more

Love this place ..I called the owner gave me a great deal to fix my broken iPhone 6 screen with a FREE glass screen protector then on top if that i got an awesome heavy duty case for just $15 bucks. They had my phone done with in 15-20mins. Best service I've gotten here in VA. They also give a 3 month warranty. Go there! They rock! read more

If I could give them no stars I would. I had my iPhone 8 plus screen repaired here about two, maybe three, weeks ago. Upon repair I noticed that my screen brightness was incredibly dim and when it was on the lowest brightness the phone was completely black (which is not normal). I went back after a day or two to address the brightness and the man working, who was the same guy that replaced the screen, told me that there was nothing wrong and no one had ever complained about that before. He said he'd replace it for free but that it wouldn't be any different and that I was basically crazy. So, I decided to give it some time and after three weeks I can safely say I will never be using their service again. Not only has the brightness continually declined, but so has the touch recognition. I called again and they offered to replace it for free but it would be with the same brand and I don't trust that I wouldn't face more problems. I took it today to another company and they said the part used was incredibly shitty quality and it's no wonder they only charge $70 to replace an iPhone 8 Plus. My tip to you is to spend the extra dollar and go somewhere with higher quality parts and technicians. read more