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Springfield, VA

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Cell phone cases, accessories
Nina R.

Stopped in here looking for a protective case for my new HTC phone. The gentleman was very pleasant. I told him what I was looking for and he showed me the different color cases he had on hand. I couldn't make a quick decision so he helped me out by opening the package and set it all up for me so I could see my phone with the cover and all. Still undecided. Then he took that case off and put my phone in the second color choice. I went with a girly pink case. He was patient and waited while I made a decision. We bartered a bit and I was able to snag a good deal. Great service! Glad I stopped by. I asked him if I could take a few pics inside for yelp and he was totally ok with it.

Israel G.

Place is a legit store with a large location inside the mall. They are right next to the Target inside the mall. I came in to have my wife's cracked iPhone 5S repaired. They repaired it in 15min on the spot for $100. I was expecting to leave it for an extended period of time and have to return hours later to pick it up. So it was nice they got it done so quickly. This is the first place I've been to where they can do the repair so fast; 15 minutes! Seriously I timed them! Lol. The staff was nice and friendly and they had plenty of things to look at while I waited; cases, phones, chargers, etc. I'd come back to this place in the future.

Shattered screen

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9 years ago

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2 years ago

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3 years ago

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2 years ago

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11 years ago

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10 years ago

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5 years ago

Shattered iPhone screen... literally less than 15 minutes and it was fixed!! So easy and the person who fixed it was so nice.

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5 years ago

Fixed my phone (Xs max) for a great and low price! Only took about 30 minutes so I just walked around the mall while they fixed it.

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10 years ago

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9 years ago

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7 years ago

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9 years ago

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7 years ago

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Atif P.

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7 years ago

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11 years ago

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Review Highlights - Mobile Zone

“Vamshi answered and gave me the price of repair ($100) and said he could repair it short order, while I waited.”

Mentioned in 7 reviews

Read more highlights

You might also consider

Mr Fix - Phones, Computers, and More - iPhone logic board micro soldering repair in real time while you wait.

Mr Fix - Phones, Computers, and More

(26 reviews)

Falls Church City

Brought in a overheating and dead Iphone. He was able to diagnose the problem and recommend a…read morerepair. Cost came in right in the middle of the estimate range. Thank you Mr. Fix.

Update: I was not contacted by the owner, and I have texts from the business refusing to refund the…read moreservice. They originally offered to refund the labor only or replace the part again, but after two failed installs, that wasn't a good resolution plan. I was able to get an approved dispute with my credit card company and was fully refunded. A reply to my review making it look like there was an attempt to refund me isn't transparent. Again, sometimes it's best to measure a business on what happens when something goes wrong, not just when everything goes right. A true measure of a business is how they handle things when things go wrong. I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

Mobile Zone - mobilephonerepair - Updated November 2026

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