The price was reasonable. While other repair shops would have charged over $50 for diagnostics and…read moremore than $100 for repairs, Tech Doc offered an affordable combined rate for both services. I had a phone that kept resetting, and other repair shops were unable to resolve the issue until I visited Tech Doc. The technician was able to fix the problem within three days, even though it was an uncommon issue he hadn't encountered before.

Super fair pricing and very efficient. My nephew had an issue with his PS5 hdmi port and I brought…read moreit in the same day and it was also ready the same day. Great customer service as well.

Called. 10 minutes later walked in. 10 minutes later I walked oui with a fixed iphone. Dude is…read moresmart, nice, and fast!

I cannot recommend Micro Solutions enough. My 2020 iPad Pro stopped charging, and a major repair…read morechain (uBreakiFix) sent it away for weeks only to tell me it was unfixable. I brought it here, and they diagnosed the motherboard issue in minutes using a specialized tester. Not only did they fix the board within a week at a very fair price, but they also discovered that the previous shop had left loose screws, damaged the screen, and internal damage inside my device. They salvaged a "dead" iPad and were transparent throughout the whole process. If you have a complex repair, skip the big chains and come here first!

Fast and great prices, other guy down the street wanted more and could not fix in the evenings.read more

A true measure of a business is how they handle things when things go wrong…read more I want to start by saying the actual service experience was good. Fast turnaround, friendly staff, and when my first screen replacement had dying pixels, they replaced it under warranty without any pushback. That part of the experience deserves credit. However, the second replacement screen was also defective. Graininess in low light, visible dark spots, and the screen would go completely black during phone calls. At that point I asked for a refund rather than a third installation, since I'd already spent enough time and didn't want to gamble again on the same part. This is where I think the real test of a business happens. Anyone can deliver good service when everything goes smoothly. What matters more is what happens when it doesn't. I had an independent diagnosis from Apple confirming the display issue, and the shop initially agreed to a refund on the condition that I return the old screen. The problem was that Apple, who repaired the phone separately, retains all replaced parts as their own property and doesn't return them to customers, a policy I confirmed directly and documented for the shop. In the end, the shop declined to issue a full refund and only offered a partial refund for labor, even though the part itself was the source of the defect, not the installation. I came into this wanting to be fair, and I gave the business multiple chances to resolve it. I think it's reasonable to expect a full refund when a product fails twice, especially when returning the part wasn't even possible due to circumstances outside my control. I'd recommend this shop for routine repairs based on their speed and friendliness, but be aware of how they handle things if something doesn't go as planned. They would reference that they work with the local Apple Store, but I spoke with the Apple Store and they have several customers come in after poor third party replacements and service.

I went with my friend to get his phone screen fixed here on a Sunday. It was fast and well done…read more The guy met us downstairs and unlocked the building for us. 5 stars!

These guys are fast and fairly priced. Have taken two iPhones to them for same day repairs that…read moreothers weren't able to accommodate. Hope not to need them again, but won't mind too much if I do.

My Apple iPad would not charge. The technician identified the problem, ordered the part and…read moreinstalled it. Now my iPad works perfectly. The store has a lot of clutter from old repairs sitting around that have not been picked up. I was concerned my iPad may be lost among the clutter but it was not. All went well.

These folks have quickly replaced the glass on my iPad when I dropped it on two different…read moreoccasions. Saved me hundreds of dollars. I may need a new iPad at some point but not if these folks keep helping me!

The place smelled like dirty Vajay-jay..... Then the rude cashier told me the check was fake and…read morewould not give me my DL or check back. LONG story short, I called the police and they eventually found out the check was NOT fake and cashed it. The manager came and was very nice and apologized for everything. And that is the ONLY reason why they have 2 stars.

Rude service, incompetent and lack of viable policies regarding verified check to be cashed based…read moreon age of check-declined to cash. In addition, I am partially disabled, can only walk with a walker and cannot stand for any length of time. I politely asked for a seat, and the cashier said one word, "no", very rude.

Very great experience. Had water damage to a phone after a trip to Puerto Rico. I was able to get…read moremy screen replaced and phone functioning. Highly recommended.

He is AWESOME, professional, affordable,efficient and polite! I will always book with him to get my…read moredevices fixed. Keep up the good work TJ!

Had an external hard drive that the USB connector had come loose on so could not access the data…read more Had data I needed same day. Tony was able to retrieve all the data and have it back to me the same day to complete the necessary projects. Repairing the hard drive would have taken longer so transferred data to another SSD drive. Kept me informed of everything. Excellent service. Great value!!!

Geek Zone is located on the corner of Cardinal Drive and Waterway in Montclair, Virginia…read more Impressive technical skills and customer service for a wide range of brands/equipment: 1, Quick understanding of the technical problem (11 year old HP printer stopped printing); 2. Explained fees up front, warranty on work etc, timeline for repair; 3. Contacted customer by phone and provided diagnosis, recommendations for repair, gave pricing and timeline; 4. Contacted customer by phone for pick up; 5. Geek Zone uses a high tech receipt system so equipment cannot be lost. 6. Geek Zone deducts the diagnostic fee from repair cost. 7. Excellent service. Will definitely be a repeat customer.