Super fast and easy service. I ordered online and car installation was less than 10 minutes. I they literally have batteries for everything g form a car to a hand drill. read more

I purchased a battery from Batteries Plus located on Eisenhower in Springfield. After installing the battery in my truck, I began to notice irregular performance. Despite using the battery regularly, it failed much sooner than expected. When the battery stopped working, I returned to the store to have it checked. The employee who assisted me, named Omar, tested the battery and found that it was only producing 6 volts. The battery was still under warranty period, but the store refused to honor it. Omar explained that according to their policy, the battery must still read 12 volts in order to qualify for a replacement. This reasoning did not make sense to me, because a failing battery by definition will not hold a full charge. It felt as though I had been sold a defective battery from the beginning, and the store chose to avoid responsibility by using a technicality. The employee's attitude was unfriendly, and the experience left me feeling disappointed and frustrated. I do not recommend this store to anyone. In my opinion, the staff does not honor their warranties and may look for loopholes to avoid helping customers. If you are going to spend good money on a battery, I strongly suggest choosing a larger or more reputable store that will stand by its products and provide better customer service. -------------------------------------------- Hi Frank, I am writing this as a follow-up to my original review above of Batteries Plus on Eisenhower in Springfield. I appreciated the gesture and reached out twice through the contact information you provided. However, I have not received any response. No one has followed up, and there has been no communication. At this point, it feels as though the public reply was intended only to address the review rather than to resolve the problem. I am still open to a solution, but I do not want to return to the store and repeat the same experience. I ask that someone who is truly able to help at least reply to my email. Thank you. read more

Batteries Plus - Store front - Mobile Phone Repair Near Me - Springfield, Virginia

Went today to have my iPhone battery replaced. Great experience! They were helpful and replaced it while I waited. Highly recommend

My boyfriend has had a complete NIGHTMARE of an experience at this location yesterday. I had to drive to him, and jump start his car, after Batteries Plus not only left him stranded at their store, but threatened to have him arrested by the police (what?!!) when Amed (Batteries Plus manager) said that he was calling corperate, because they would not honor the warranty for a $400 battery, that was already approved for replacement. Apparently, Mo heard that another Batteries Plus manger had approved the warranty replacement, and he refused to allow it - insisting that my boyfriend pay the BMW dealership to test the alternator and then bring it back. The car was dead, and would not start. How was he supposed to do that? Apparently calling the customer support service number will result in the local franchise calling the cops on you to have you arrested for trespassing, because this location will not allow themselves to be held accountable. Just scroll down to read the full story via my boyfriend's 1-star review. It's absolutely insane. read more

They advertised cell phone repair but they chose not to work on my Samsung Galaxy phone, as it was foreign to them. They did kindly recommend another local service shop not near the BV Mall whom I used and was satisfied with. read more

I came in to replace the battery in my car key fob which can be very pricey at the dealership the gentleman at the counter installed the battery in a matter of minutes and I was out the door in under $15. I always recommend Batteries Plus for the excellent, personal service and great prices. read more

My "go to" place to get replacement batteries, keys and car fobs programmed at a much cheaper price than a dealer. It was a great day when they received the machinery to cut and program car keys/fobs. The closest location was the store at Woodbridge and the team at the store are professional and have the "can do" attitude. Based on my batteries and keys servicing, if I ever need my phone fixed, I know where to visit. read more

Batteries Plus - Signage - it's located before you get to Chick-fil-A and across the street from the post office - Mobile Phone Repair Near Me - Springfield, Virginia

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I drove around trying to find this place. Finally called them from my car telling them where I was and could they help me. All I got was a recording and I could leave a message and they would call me back. I drove around for 20 more minutes looking for their store and NOBODY returned my call. What a waste of MY TIME and gas. Will never go to this place. POOR CUSTOMER SERVICE! read more

Took 4 weeks and numerous followup calls to get my replacement battery. When it finally arrived they never called. With a store called batteries+, you think they would be better at selling batteries. read more

DO NOT GO TO THIS STORE--find another one -- according to their manager "there are batteries+bulbs everywhere", and I would recommend you not choose this one. I went in to have my phone fixed - there was a line out the door and they were not trying to even talk to folks and explain their situation or request folks to return. They were replacing batteries on a guys watch, and after the store insisted it was fixed, he had to go back and help them do it because they somehow didn't realize there were multiple batteries and they had only replaced one of them. Additionally there was a man there with his daughter and it took them 40 min to get to him just to check him out for a battery. I went to have my phone screen replaced. I got home and the button was loose, but I was getting on a plane to travel for work the next day and couldn't do much about it. The next morning i tried to put a tempered glass screen on it and the touch screen wouldn't work with it--I quickly found that when there was moisture in the air or sweat on my hands it also wasn't going to work. I knew i had to go back in but I wasn't going to have a day off for weeks so i figured I'd suck it up until I could get back to the store rather than pay someone somewhere else another $100 repair. By the time i was back in town a crack had formed on the top of the screen. I was told by the manager that they would not honor the warranty because of the crack - the crack that's there because the phone screen was faulty and i couldn't use a tempered glass cover to protect it. He explained that he's the one that could waive this, but that he didn't believe my story and "I could have called or gone to any batteries + bulbs earlier before it cracked again if i was telling the truth." I work 120 hours a week--the phone has been infuriating in it's screen malfunctions since I got it fixed but i specifically waited because of this warranty. I didn't know I could go to any store, and I wasn't in the DC area. My phone cracked the first time because i was tackled by an excited dog in a vet parking lot who broke his leash. I usually keep tempered glass on my screen because i have two big dogs and things fall and break. Being treated like a liar and with the lack of human understanding by the management and staff of this store was appalling. That's on top of the fact that they do terrible work. read more

They are very Helpful. I had some keys cut, as well as some batteries recycled. It was really hot when I was there, and they gave me a bottle of water while I waited. I also purchased a battery for my truck and am very happy with it so far.I would recommend them and the services they offer. Satisfied Customer. read more

They did an excellent and quick job fixing the charging port on my phone. Highly recommend!

Got my phone screen replaced and it was $200 cheaper here than he Apple store. They did it in an hour and a half and put a plastic screen protector on it. Good service at a decent price and there was a $10 discount when I made the appointment online. read more

Went to this Batteries Plus Bulbs location looking for specialty batteries for a stairlift system. We spent quite some time making sure we got the right voltage with the correct connector size. The young man who assisted us could not have been more professional and kind! I wish I had gotten his name. Will definitely return to this place when (not if!) the need arises. read more

People working here are really friendly and helpful, glad we have a dedicated batteries store so conveniently located. I think they carry any battery type that I can think and then some! read more

Just walked in to find a battery for my Eton radio - never greeted, never asked if I needed help - the owner (I'm assuming) just began whispering to another man in the store - weird. Plus batteries were twice the price as Amazon - I can wait 2 days.. read more

I needed a CMOS battery for my camera, a fairly old digital one. I went to all the usual battery places, but no one, not even the camera store that sold me the camera, had a replacement battery. THIS store had exactly what I needed, and I was in and out within five minutes. They were very helpful and I was able to get my camera in good working order right there in the store. read more

I needed to purchase a car battery, and I came in to this store to be greeted by a two store associates. They said they offer free battery installation, however my car needed specific tools, so I had to go to take it to a mechanic. When I got back to the car, my engine wouldn't start. The store owner drove his car all the way around and helped me push my car out of the parking space to give me a jump start. They are very nice, helpful, and honest people. I do recommend coming here the customer service is great. read more