I needed a new battery for my ancient iPhone. It still works just fine and I decided it was a lot…read morecheaper to get a new battery than to buy a new phone. After going to two other places - Best Buy will only repair iPhones 8 and up and Mac-o-rama would have to order the batteries - I decided to go try the kiosk in the mall. I had checked them out a couple of days before and wanted to do some price checks before coming back. Tre - the owner - was very helpful and said this was his second iPhone7 battery replacement today and I was in luck because he had one battery left. YAY!!!! It took about half an hour to get the work done and only cost me $70. I would highly recommend this service.

I went in yesterday to get a cellphone case for my phone, the owner was phenomenal to deal with. I…read morewould Highly recommend his business at Meadowood Mall! Definitely took the time to help me. His attitude was terrific. Thank you! I would recommend you to everyone I know. Marla Di Loreto

I came in a couple months ago to get an iPhone fixed front and back glass cracked the guy was very…read morenice and so helpful (although he didnt tell me about warranty) and even offered me a discount on second device. Fast forward to today I came In because that same iPhone screen blacked out apparently the warranty on the past service was only a month! So the girl explained to me no warranty I'd have to pay and tried to help me understand but thought they could if done better

Fair pricing and honest service! had some issues with my…read morerepair at first but Houston took care of me without question highly recommend will return for anything in the future!

Just wanted to let people know that I bought my phone at this location. Bought a phone and was…read moregiven a number previously used by someone else. Fought for a year to get that persons name off of my caller ID. These people treated me like a jerk because I am a girl and a guys name would pop up when I called someone. They NEVER fixed the problem. After 11 months of this I just decided to try the northtowne Cricket store. Gustavo fixed the problem in less that 2 minutes. Am calling corporate AGAIN to tell them about this HERO. Thanks again Northtowne Cric k et and Gustavo.

Im surprised theres not any reviews on this store.It is without a doubt the worst excuse for a…read morephone store ive ever seen.i brought my last phone into them to look at.the clerk broke ny sim card port,then blamed it on me,saying it was like that.i bought a new phone from them that day like an idiot.the personnel at this wells ave store are extremely rude,have no knowledge of telephones and if youre not latino,they dont even want you in there.ive had issues on two ocassions with my phone.both times they refused to help resolve my phone concerns and actually,on both ocassions,trued to convince me that the phone had been tampered with and got wet.lol little does the owner know that ive told probably 50 friends to never go to that store.white friends and latino friends.my friends will tell their friends and before long,hopefully the owner will decide to run a taco truck where all his current employees can work on their customer service and conflict resolutuon skills.i have never been so disgusted and aggravated.i currently need a new phone,because the phone this store sold me is so bad,i think may have been preowned when they sold it to me as new.stay out of this store,unless you wanna be in therapy for self worth issues.lol theyll treat u like garbage and dont care about anything but pushing phones out the door and being incredibly dishonest,rude,and ultimately gross.you lost about 200 customers on this one and many more to come.thanks for all your help,the wells cricket store from hell.keep your sanity and money.go to a different cricket store.

Stopped in to get some phone stuff sorted out. Needed to do all sorts of activation, purchasing and…read morevoodoo wizardry, I had previously wasted hours talking to a phone rep that made my life miserable. Carlos was able to help me get every sorted out and organized. It was a bit of a mess beforehand and now everything seems to be in order. The store also has all of the latest phones, cases and accessories. It's also generally not crazy busy. It took a while to get things sorted and I had to call customer service while I was there. They customer service person was a bit of a pain but the store guys got on the phone and were able to figure everything out. They're pretty helpful here and that's refreshing to see at a cell phone store.

I attempted to transfer my Spectrum cellphone to T-Mobile. After an hour and a half, my Spectrum…read morephone shut off, and my T-Mobile phone didn't start up. Now I have no cellphone that works. Now I'm told to go to a T-Mobile store with my four brand new Galaxy A17 5G phones. I don't have the use of a vehicle at the moment. I am thoroughly disgusted with T-Mobile, and I wish I'd never switched.

On May 14, 2026, I called Reno Computer Fix in desperation because after transferring data from our…read moreold computer to a new one, and working with several other tech services, I still did not have Microsoft Outlook installed correctly on our new computer. Without going into too much boring detail, my husband and I have an unusual email/Outlook configuration - same email address, two formats, three devices, etc., and I had lost all my Outlook folders - arrgh! I requested a home visit so I would have all the information that might be needed at hand. Within a few hours, owner Justin returned my call and said he would be at my home the next morning. He showed up on time, patiently listened to my non-tech explanation of our Outlook goals, and went right to work. With expert tech skills on his side and held breath on my side, and both of us occasionally crossing our fingers, Justin worked his magic and Outlook was configured for our needs (even better than it had been before) and I got all my Outlook folders back - YAY! The visit lasted two hours - about one hour was for the Outlook concern and the other hour was filled with small fixes and reorganizations that most 12-year-olds could manage but that I either did not know how to do or was afraid of the consequences if I tried. The price was very reasonable and the work was excellent. If you need help with anything computer-related, contact Reno Computer Fix first. Justin was able to fix what three other tech businesses could not.

Reno Computer Fix did an Excellent job with my computer issue. I came in because of a virus and…read moreneeded it wiped clean. Both Earl and Miles were soo very helpful and reassuring that it will all be taken care of. They were able to get my computer back to me quickly and reinstalled all that I needed. I was very happy and satisfied.

Finally got my phone screen repaired. Thank God! My phone was looking so busted but Danny saved the…read moreday! After going to battle with my phone service and Insurance Representatives last week I'm more than satisfied with my repaired screen. Danny was very kind, easy going, and super helpful. If you need your phone fixed and looking for a place that's quick and provides quality this is the place! Thanks again Danny!

My oldest son gave me an iPhone XS Max that had a broken screen. Beautiful, sturdy phone that…read moreappears to have a long life ahead of it except for the multiple cracks in the screen. CPR is a certified iPhone repairer so I had no reservations about taking my phone to be repaired there. Dropped the phone off at CPR and luckily they had a screen available (they had run out the previous day) After an hour, the screen was fixed and it looks like a brand new phone! Cost was less than the other cell phone repair businesses I researched. Customer service was great! Fast, friendly, quality repair. Located in South Reno near Walmart. Could not have been easier!

I had a battery issue with my laptop and these guys were fantastic. They ordered my battery for…read moreit, I came back in when the battery came in. They said it would take a couple hours, but I had another appointment in Gardnerville in a couple hours. The young man said, "Let me look at it" and then he fix it right there!! I am really impressed by their professionalism, courtesy, and just running a great small business!! Please support our small businesses, becasue they get things done!

Stay away! They don't honor the warranty they give on their service. We brought in our cellphone…read morethat went dark. They charged $265 for diagnosis, internal fixation and a new screen. When we got the phoe home next day, we saw it wasn't working properly. Images giggled on the screen. Phone quality was very poor. We took the phone back in and Randy refused to stand behind his warranty. He was loud and abusive. I've never been treated that way by a merchant. We got a new phone today and we're wring off the $265 loss.

I called cuz I love their name and they are rated good. Was very nice and helpful. So if you break…read moreanything like my mom broke her old vcr/dvd combo go here. Just know they might be able to get parts for old units lol. I am going to take my mom's laptop to them now.

This so-called business on Virginia Boulevard in Reno you break we fix is a Samsung authorized…read moredealer! Or at least that's what they say I had a simple fix after being on the phone with Samsung and waiting for one hour to take it to the store they take off the back of the phone and make a simple fix to a common problem with the Samsung Note 10 plus and this problem is the on/off button they looked at me they went in the back and a minute later they came out and said"we don't feel comfortable doing this" what? Samsung explained this would be a very simple fix and it is a common problem and they didn't feel like it? I wouldn't recommend this to my worst enemy they are worthless when I asked him what the problem was the man at the desk just stared at me wouldn't speak and turned around and walked away in the back. Obviously their paycheck is not going to change $1 the people losing the money are the ones that hired them and pay their paychecks and that won't be affected but the store can't meet its bottom line because the people who work there don't feel like it!??! I give this no stars not even one because that was b******* I went to the mall they fixed it for free in less than 3 minutes! Go to Moon cell you break we fix is a rip off they're stupid they don't want to work and they "don't feel like it"

My son brought his SAMSUNG s20 FE to this hole in the Walmart to get it fixed - the guy offers him…read morea big discount for using cash or Zelle (Sketchy but not that unusual) Phone left there Sat - he went back later that day, the guy tells him to come back Monday. Monday he gets the phone back - seems to be working although CLEARLY NOT OEM parts - the bevel around the screen was bigger, but it worked. Two weeks later the screen goes black - so my son goes back to "THE FIX" - same repair tech tells him the screen is cracked (he didn't drop it or damage it) there's no visible crack and he tells him there' "INSECTS THAT INFESTED THE PHONE AND HE SHOULD JUST BUY A NEW ONE" because this one is not fixable. I think he didn;t want to fix it or is incompetent. I took it to HOUSTON WE HAVE A PROBLEM by COSTCO and they fixed it WITH OEM parts for the same price and he backs his work up with a thirty day warranty. I went back to The Fix and the owner was obstinate and said he would not refund anything. Folks AVOID THIS PLACE ALL ALL COSTS - use HOUSTON WE HAVE A PROBLEM instead. This guy is a crook and a thief.

Buyer beware. He quoted me $100 to replace the screen on my iPhone 15 pro. He replaced it and added…read more"labor" to once he rang me up. Needless to say I won't be going back.