I've been coming to ZEN for years. Wonderful customer service and my nails always look gorgeous!!read more

Nope. Never again. I…read morewaited to write this review because I was so upset that I didn't want to overdo it. I came here on 10/16/2023 as a walk in at 10am. I'm in the market for a new place so I decided to give this place a try. The technician who did my pedicure was nice. I was impressed by the materials they used and how nice the salon was. I knew that must be why the prices were so high. Their overhead must be unreal. Towels with the salon name embroidered on them and everything. She even used fresh sliced oranges to massage in the scrub from the upgraded pedicure package. But that's okay, I don't mind paying for higher quality products and service. At this point I was very impressed. The issue came with the second tech who did my manicure. She asked me how I liked my nails so I was telling her. I'm particular about my nails-- the shape, the style... etc. But I'm by no means a jerk about it. I simply know what I want and I ask for it. My nails are my thing. I love my nails, everyone loves my nails, I get compliments on my nails all the time. They're nothing spectacular they're just really nice. Anyway, I was telling her what I wanted-- my natural nails are nice and really healthy so I only want clear acrylic or some kind of clear overlay on top to strengthen them. I clean at work and it's rough on my nails. They'll break if they aren't reinforced. I also like my nails ballerina slipper shape. Basically they taper toward then ends and are squared off. But as I was explaining what I wanted she looked up, said something to the woman working at the next table, and the woman's head flew up and she stared at me with a look of shock on her face, and then they both laughed loudly and shook their heads. I'm not the kind of person who automatically thinks that just because someone is speaking another language they are talking about me. But it was clear in this instance they were. I didn't say another word the rest of the visit. I gave her a terrible tip of $5. I gave the other woman $15. With such a personal service like this the end result isn't all that matters. It's the whole experience, including how you feel when leaving. Not only did I end up having to get a colored polish on my nails because the material she used on my nails was so cloudy it looked terrible, but I had to file away polygel lumps along the edges of my nails that I noticed once I got home, my nails were more round than ballerina slipper (no tapering whatsoever), and I left feeling disrespected and offended. That's too many strikes. I will not go back.

Came for a walk in appointment for a pedicure today after running some errands midday on a Friday…read more Staff was able to take me with no wait and did an incredible job. My service felt thorough and everything felt very clean and up to date. The selection of services and polishes is unbelievable. I have never been to a salon that felt so clean, no nail dust anywhere and the place was immaculate. I would recommend making an appointment because most nail techs did have clients and I think I got lucky but if you get the chance, GO! They also have a full bar if that's your speed and you really need a treat yourself day. This is a dangerous spot for pampering to say the least

Scheduled an appointment with Alex based off the reviews, and I'm sad to say it was disappointing…read more He was available when I arrived, but my biggest issue was him constantly on his phone...messaging nonstop like he wasn't in the middle of a pedicure. It took away from the experience, along with the water barely at lukewarm after telling him twice it wasn't hot. The location itself is nice. It started to get busier halfway through my service, and I noticed others getting drinks. The man at the front passed around tea, which I took. Had Alex or someone asked me if I wanted a drink, I likely would've purchased wine. Going to shop around for another place since my primary spot closed.

I have been coming to 2NE1 Nails since they opened. They've gone through some changes over the…read moreyears but I stuck with them and I don't regret it. I love that I can pay through phone apps. I don't usually have cash on my but they do have an atm so there is that option. I love the new UV Gel as an alternative to acrylic. I've been getting gel paint for years but now they have a hard gel "filler" if you will that hardens by uv light. It stung just for a few seconds when I put my hands under the UV light as I got the initial full set but the fill didn't hardly sting at all. Definitely worth the results. I Love It here.

This is unfortunate. I broke my own rule. Never use someone you're not already familiar with before…read moregoing to a special event. My normal nails are usually just short, seeing I do a lot of gardening, so all I wanted was acrylic nails - maybe I got the wrong kind?- just wanted them for the weekend. At quick glance, they look ok, but if you loook at them, one is on crooked and the thickness of the same finger on each hand was a different thickness. However I couldn't take a picture of both hands because I had to hold the camera. I didn't notice this until after I got home. While the nail tech was putting this white goo of sorts on, I asked what it was and the tech said it's hard to explain.. (?) so I didn't get an answer. The cost of this was only $5 cheaper than other salons - so it still cost $55. This was Friday - today is Monday and went to a different salon to get them removed- omg- what a debacle that was -

Excellent experience, they go above and beyond to make sure that you can leave woodhouse as relaxed…read moreas possible. The rainfall shower with the eucalyptus spray was incredible. I found the headrest on the table to be a bit too hard and uncomfortable but the service was great.

My first experience at Woodhouse Spa in Buffalo hit it out of the park! For Christmas, I treated my…read moremom and myself to 50-minute massages and it was such a perfect way to relax and spend time together especially because I had been wanting to try this spa forever, but it was always fully booked. I jumped on it early in December and snagged us appointments for January 3rd. Turns out, it was worth the wait! My massage therapist, Janine, was wonderful and my mom only spoke positively about her massage therapist, Hannah. I always know a massage is good when I fall asleep... and sure enough, I drifted off for a little spa nap. Mission accomplished! I also loved the quiet room and the showers afterward, which really extended the whole relaxation experience. While I've been to spas across the country with much more extravagant amenities, Woodhouse is a fantastic option for Buffalo. I felt it was very clean, calm, and exactly what you want from a quality day spa. My mom and I both left feeling relaxed, refreshed, and very happy we finally made it happen! I'm sure we'll be back next time I am in town!

Organized, clean, friendly staff, walk ins or appointments are welcome. I love this salon.read more

Loved it. Jessica took care of me as a walk-in and I left happy…read more Full acrylic set was $60 so with a $10 tip I paid $70. That's reasonable. The acrylic is a hair thick near my cuticles but I'm willing to stick with it and see how these wear, and ask for them not to be so thick at that spot next time. It was quiet but friendly in there on an early Thursday afternoon. LOVED the abundant color choices!! Well done everyone, Nail World. Well done.

Randomly made an appt 24 hours in advance for a haircut with Danila. She was great, consulted with…read moreme and offered her recommendations on an appropriate cut for my thin/straight hair. Loved the scalp peppermint rub and hot towel with the wash. Was very accommodating when I asked for a bit more length taken off during the cut too.

I was very disappointed in Donna. Despite knowing I was growing out my grey, ant that permanent…read morecolor had damage my hair in the past, she used a permanent color, when I asked for a few highlights to brighten me up. My hair is broken off, and I will have to start going it out again after one year of effort. Very unprofessional.

Tried out a pedicure at Rex after realizing how long it's been since I've paid attention to my…read morefeet. It was easy to book an appointment on line. Greeted nicely when I arrived. Lots of polish choices both gel and not. Trinity did a great job on my basic pedicure and it was very reasonably priced. Seems most customers (12 pedicure chairs) chose the silver option so I'll try that next time. Nice space too.

I really wanted to love it here because it's clean and the staff was so friendly but my nails did…read morenot last! I got gel and they were chipping within the first week. Also my nails were so weak after getting them done that my thumb nail broke halfway down even with gel on. I'm not sure if their way of taking off my old gel took off layers of my real nails but now I need to take a break and let them recover.

I went to Buffalo& Spa for the first time. I had a Manicure. Tom did my nails. He was very pleasant…read moreand did an Excellent work. I am looking forward to my next visit.

We came in for pedicures and were pleasantly greeted. We had appointments and they were very…read moreprompt and professional. Service was excellent! It is a huge place! Great for groups! Very elegantly appointed.

I've been looking for a local nail salon that does very good natural looking nails. I like when the…read moreacrylic is VERY thin. I've tried a few high end places ($100+ for a fill) and a few lower end, and I think I've found my salon. They listened to what I wanted and I'm very happy. They're also fast and no need for an appointment. The head tech does not speak much English, so if you're gunna be rude, just go somewhere else. I got a full fill for $45. Can't beat it.

Responsive, caring staff. Pleasant surroundings. Adequate staffing to provide service in a t…read moretimely manner. Honor requests

I have been to Excuria many times over the past couple of decades; both at their old building and…read moretheir new building. I have had: manicures, pedicures, massages, facials, and waxing. Every service has been top-notch. The staff is always polite. The new building is beautiful. I will continue going to Excuria, when I can. With today's economy, though: their increased prices are disappointing. Now more than ever people feel like they need a break, but it's tough to justify dropping loads of money for what used to cost at least 25% less just 5 years ago.

Great experience at the new location. It's beautiful and everyone is kind and welcoming. Special…read morethanks to Sarah and also Andrea for finding my watch :-)