Our moving experience with Asata was about as good as it gets. Working with Deb to coordinate the…read moremove was a breeze. She was always upbeat and personable in her communication with us and displayed a lot of patience as we updated the moving inventory and schedule leading up to our move. We couldn't have asked for better responsiveness and customer care! Moving day was a long affair, but Alex and his crew gave it their all until the bitter (and very late) end. They arrived early and were polite and professional throughout the day, even when they faced a two-hour drive back to the city after finishing the move-in at 9:00 pm! We ordered a pizza for them before they left, and they couldn't have been more appreciative. All in all, we are pleased with our choice to use Asata for our move. The service we received at the price we paid definitely fit what we were looking for from a moving company. We will definitely consider them for future moves!

I canceled within 48 hours and it took reports to the BBB, DoT, and NYS Attorney General to receive…read morea refund. I was bullied and threatened when I called to inquire. I was laughed at by management. After 4-5 months, I received a written apology and my refund. AND: the BBB reviews seem fake. They were rated 1-2 in July and then were sudden lung flooded with 5 star reviews and have a 3. Believe the folks saying they're thieves. Pay more for a real moving company.

Bought a non-refundable sofa from RH Outlet after confirming measurements of my narrow entrance…read morewith the delivery co. The sofa did not fit; while trying to deliver it, my front door was dented leaving a hole, the stair railing was broken and the delivery truck hit a car before driving off. The delivery company promised for a month to fix the damages and ultimately stopped returning calls. The RH Outlet in Rockville, MD was rude and uninterested in hearing about my experience. Very disappointing and costly situation.

I purchased a sofa from RH, these guys wrapped it nicely and delivered it without a problem. They…read morewere on time, clean and neat.. Very professional. I'm happy very happy that I used them.

If you need careful movers, call these guys. We moved a full guest room setup: bed, dresser,…read morenightstands and a TV. They asked me to unplug the TV so they could wrap it in padded covers. They carried the dresser drawers separately and stacked them gently inside the truck. One small issue was that they forgot where one drawer went at first, so I had to point it out, but they fixed it right away.

I had a great experience with TB Moving & Storage from the moment I booked. The scheduler sent me a…read moreconfirmation email with 15 easy tips for moving day, which was helpful. On the day, the three movers were punctual and very friendly. They placed heavy blankets all along the walkways of the new house to protect the floors before carrying in the furniture. They finished the job exactly when they estimated they would. This was the easiest and smoothest move I have ever had in the past decade.

UNITS was able to very quickly solve my immediate storage needs. We had a flood in the basement and…read moreneeded a couple of containers to store our stuff while we fixed the damage. They were here the next day with a very cool robot delivery system that was able to squeeze the container through our fence into the backyard with only 3 inches to spare for their 8x16 foot container. Zack was great! Very responsive customer service. I highly recommend them. They were much less expensive than PODS. And since they were local, they were very accommodating.

RUN DON'T WALK AWAY FROM THESE PEOPLE!!!!! They arent good people. They LIE and just make excuses…read morefor not performing their job properly. They promised me this massive refund and still nothing. I hope no one makes the same mistake I did! USE SOMEONE ELSE!!!!

I hired the company to manage my move from Secaucus NJ to Hells Kitchen NYC, 1BR with complete…read morepacking Service. For the quote estimation we had a video call where I showed my apartment. They estimated 2200 as a fixed price for packing, the move, assembling, 4 guys and a truck for 7hrs. The Team was on time, very very friendly, fast and professionell. The move was done exactly within the estimated 7 hrs. The only thing we're I maybe had wished more extra care was my mattress-I was for whatever reasons expecting that they will rap them in plastic foil... I was wrong, they carried them around and let them sit on the floor before they putted them into kind a 'half-covering-box' I would hire them again.

Let me write a realistic review about this company. 1. They…read morenegotiated a reasonable price. The guy who gave us the estimate seemed friendly (stoic but friendly enough). 2. After moving from one apartment to another at a distance of about 1 1/2 miles they wouldn't take things off the truck until I gave the movers a huge tip for the movers. There were three guys and they wanted $500.00. My wife was pregnant at the time and they had no problems hassling and bullying us about the tip. I almost called the police but decided to pay. 4. Unusually large amount of things were broken. If it was porcelain or ceramics (including family heirlooms) it was damaged. If it was wood it was dented. When we mentioned this to them they didn't give us the time of day. We couldn't of had a worse experience. Correction for some reason Yelp says my location is San Francisco Calif. I'm actually in Kew Gardens Queens (New York).

Thank God for these guys!…read more I had to move my items into storage a.s.a.p. As soon as I called them for a quote, they were beyond helpful. They were even able to refer me to a great storage company. I have to be honest. At first, I was frantic, but their staff were really professional. Apparently, they've dealt with many client in this type of emergency before because they were able to help calm me down LOL The moving crew they sent me were so friendly and easy to work with. I can't describe how grateful I am to everyone at this company. They helped me out on such short-notice and were able to make my emergency move hassle free. I'll definitely be using these guys again when I have to move out of storage, and I've been recommending them to everyone since my move. A+ Movers!

They were wonderful, helpful pleasant, on time I would certainly recommend them to anyone.read more

Everything began great. The salesman come to the home to give me a quote and it seemed fine. Then…read morecame moving day. Extra charges for extra boxes and extra handling. OK it didn't seem worth a fight so I approved. When they started to deliver the furnishings each and every piece had some degree of damage. Scratches, dents, chips, torn and dragged upholstery. Refrigerator doors on a year old unit each and every door and drawer has small dents in it. Looks like the pieces were tossed around. A couple of furnishings were severely damaged. They acknowledged the damage and sent me some BS form that stated their liability. Bullshit. I had my attorney send a strong letter. I received no response. Next I'm Heading to court. These people are horrible. I wouldn't recommend them to move a box of pillows. Horrible se

Pros: The shipment was fast + the team was communicative on when to expect our things…read more Cons: They tried to tell me that I had extra items that were not included & tried to charge me an extra $600 when they were listed on the original inventory list & the list emailed me upon confirmation. The movers broke a nightstand & dragged the dolly all over my brand new carpet causing 7-10 PERMANENT black stains. Not careful at all & damaged drywall to which the company said "that should be easy to fix"

Stacey and the team are AMAZING; Makespace cancelled on us on the morning of our move (though…read moreeverything was confirmed... We actually continued to receive auto-text confirmations from them throughout the day, but that's for another yelp review lol) In a last minute panic to get movers AND storage for a same day turnaround, we somehow came across NYMSS and they were absolutely phenomenal. What could have been a total sh*tshow of a moving experience turned into a blessing in disguise: This was the best thing that could have happened to us during this move! The scheduled a same day pickup and move (this was during the midst of covid, when everyone was making an exodus), charged us reasonable prices (when we were really in a bind and totally desperate as we were moving out of state), and were just an overall pleasure to work with during a very high stress situation. They are incredibly communicative, accommodating, and professional. In an industry where these traits are so far from the norm, Stacey and NY Mobile Self Storage are in a league of their own.