Cancel

Open app

Search

Public Storage

3.5 (29 reviews)
Open 6:00 am - 9:00 pm

Public Storage Photos

You might also consider

Recommended Reviews - Public Storage

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Kevin G.

ROACHES, ROACHES ROACHES. I recently vacated the public storage in Hillside NJ and when I went to get my stuff, the movers discovered over 200 roaches in my unit. My stuff was there for less there for just over 30 days and became infested with roaches. I have been told multiple times that the property manager and district manager will call me back with no response or help. I have had to come out of pocket hundreds of dollars to get exterminators along with it delayed my move by hours (billed at $200 an/hour). We had to get roach bombs and bomb everything in the truck to get my stuff out of the unit and hopefully not bring roaches into our brand new house (unsuccessful). Since no one local was getting back to me, I tried calling corporate to get this resolved without bringing online in which I was told "too bad. You signed a contract that you store at your own risk." All I am asking for is a refund on my money to help me cover these unexpected upfront costs that I have had to come out of pocket for. The only assistance I can get is being told to call a "we care" phone number. This does not seem like a company that cares.

Rat and mice droppings

See all

2 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Dan K.
141
2
0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

11 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

11 years ago

Thanks for all the great help Gaby and AJ Customer service was superb!! Very friendly and helpful.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Brittany,Yves and Nordia were great . Their customer service skills will keep me coming back in the future . Best public storage !!!

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Public Storage

Review Highlights - Public Storage

I'm so grateful to Bernice for being so helpful and patient.

Mentioned in 2 reviews

Read more highlights

You might also consider

General Moving Carriers - 18th century high end marble table top in a custom wooden create being loaded.

General Moving Carriers

(37 reviews)

We have been a longtime customer of Genmove with multiple office moves & couple of personal moves…read more They have always delivered as per expectations at very reasonable cost. When I decided to move across the country coast to coast, I couldn't think of any other option. It started off in October when we sold our house & had to get rid of half of our house. Genmove did the Junk Removal service to get rid of our headache. As we ended up selling our house early, Genmove picked up our stuff & kept it in storage for 2 months. On getting possession of our new house, we informed Genmove & they expedited the shipment & we got it in 5 days! We just received our stuff. Johnny & his crew were excellent & moved the items safely & set them up perfectly. They were very careful & worked really hard. Thanks to Guy & Genmove team in executing our move flawlessly. Highly Recommended.

We moved from New Jersey to Colorado and used General Moving Carriers. We worked with them before…read moreand they did a great job. Nothing was lost and nothing was damaged. They came to our townhouse a day before the move and efficiently packed everything. On moving day, they protected everything and removed it from the house, making sure not to damage the house in anyway. They have climate controlled storage. when we found our house in Colorado, They brought all of our items out of the warehouse in New Jersey to us. They did a phenomenal job unpacking. They set up everything they had taken apart and they put everything in the spots we wanted. Once again, nothing was damaged and nothing was lost. I highly recommend this company for Moving.

U-Haul Moving & Storage of Hillside

U-Haul Moving & Storage of Hillside

(2 reviews)

Warning: do not use this location if you are a sexual minority…read more My husband, who is gender nonconforming and I were discriminated against because of our gender expression, our perceived sexuality and our race. We had rented a Uhaul on the website and this was the pickup location. We innocently walked in completely unprepared for what was about to happen to us. The staff member refused to even look at us, refused to help us after numerous kind attempts requesting assistance and at one point towards the end of the encounter screamed at the top of her lungs in a very threatening manner, "Don't talk at me. Talk to me!" The staff member then screamed even louder, "Get out of my store! Get out of my store!" We had done absolutely nothing wrong, had simply come in to rent a Uhaul and were verbally assaulted and had a gender- and race-based hate crime committed against us. My husband and I, completely shaken exited the facility practically in tears. Luckily, we are strong people, accustomed to societal discrimination and thus went on with our day but I would sincerely warn anyone of doing business with the racist, homophobic and violent staff of this location.

Ordered 3 U-Boxes to be shipped from Uhaul in Hillside NJ to Atlanta GA. Only 2 of the 3 were…read morecorrectly inventoried and shipped to Atlanta from the Hillside location. Spoke with the manager of the Hillside Uhaul location, who was blamed the moving company we hired through Uhaul for dropping the 3rd Ubox off after they were closed. This was strange since the movers sent me timestamped pictures when they were dropped off at the Hillside location at 3pm. Use this Uhaul location in Hillside, NJ at your own risk.

Public Storage - selfstorage - Updated May 2026

Loading...
Loading...
Loading...