I am giving them 2 stars because the dentist and assistants are great but getting an appointment is a nightmare. I was told I needed 3 crowns. They couldn't schedule me for 8 months and even then they can only do one at a time. In the meantime I had a filling fall out and it hurt, on one of the teeth they wanted to put a crown on. So I waited through their emergency procedure which I came in the morning and they couldn't see me that morning and I had to come back at 12:30. I came back and got in 3 hours later only to be told during the exam that yes I need a filling but preferably a crown but they couldn't do anything for me that day and since I had the appointment 8 months from then that I couldn't schedule anything. 3 days later I can tell my tooth that should've gotten a filling that day is infected. Now what? read more

I had a cavity (documented) that was left untreated for over 3 years. I had to go to another dentist to get proper treatment and pay out of pocket. This is not standard of care and extreme negligence. I would never had to pay had proper treatment been done. read more

I am terrified of the dentist and so I let my teeth go too long and i'm really so conscious about it , but they did not judge me and they were Soooo nice and made me feel very comfortable. read more

I've had my last two dental appointments with Shannon. I believe she is temping there. You guys should hire her full time, she is absolutely wonderful. I'm a recovering addict so dental appointments are hard for me and cause me and extreme amount of embarrassment and anxiety because my drug use left my teeth in very poor condition. Often times when I see a dentist I feel judged and they make rude comments. Not Shannon. She made me feel welcome and like I mattered. I wish all dentists had her bedside manner. Shannon, if you see this, I just want you to know that you are a wonderful person and I hope your life is full of blessings because you deserve it. Thank you for making me feel worthy. Sincerely, Alina "Lily" Ames read more

Nona and Anna were both amazing and patient! I haven't been to the dentist in a really long time due to anxiety and the service they provided with such care and patience really made my day. Highly recommend (: read more

I am incredibly happy with my experience with Arrow dental. Everyone I came in contact with there from the ladies who first greeted me to the dentist, the surgeon, and Shannon who made my dentures were all so very kind and helpful. I was treated with all courtesy and was made to feel like they cared about me and about my satisfaction with my new dentures. Speaking of which, I am completely satisfied and happy! I was nervous when I first started my journey to get my new teeth but the whole team here at Arrow made it a very good experience. To everyone invloved in my care, a very heartfelt thank you! read more

Arrow Dental Clinic - My shiny new teeth! - General Dentistry Near Me - Eugene, Oregon

Dr. Ansari at Arrow dental is the best. She always goes above and beyond for me. The office staff is very pleasant and helpful. I recommend them to anyone who asks!! read more

Too bad this office is the only choice under my insurance. The girl at the front desk was very arrogant and rude to me each time I've called or come in. If she worked for me she would be gone. She makes you feel as if you're an interruption to her day when you ask a question. I gave two stars only because once you get past her and into the back, everyone is extremely nice and professional. The first time I came to them I was in extreme pain with an infected tooth and was made to wait over a month to get it fixed. She actually told me that I would have to deal with it the best I can until then and couldn't even give me the courtesy of eye contact when speaking to me. read more

Disappointing. Many positives to this clinic (dentists, hygienists) - but the multiple miscommunications about billing, location of services, as well as the negative manner I was communicated to today by front desk staff has caused me to end doing business with them. read more

My dad went to this clinic today for his first appointment, he has a hard time seeing things and asked for help filing out some paperwork. He was told he'd have to go get somebody from home to help him and his appointment was rescheduled. He had already waited a long time for this appointment and was devastated that they could not be so kind as to assist with a simple disability. He left embarrassed and defeated. It's sad when someone can't take a couple minutes to be kind to another person. Accommodating disabilities is big deal.... read more

No Stars, if I could. Its been a few months since my last fill and I am still dealing with the repercussions of going to them. I had OHP insurance from pregnancy so I figured this would be the best time to fix my teeth, i didn't know what i got myself into. First off getting an appointment with them is ridiculous. I went in due to having a chipped tooth, the front of the tooth chipped but I still had a good amount of the back of the tooth. They recommended a root canal and thought it would be a quick fix because thats what I am used to but the dentist said hes not a pro at it so itll take a little longer. They booked my root canal about 3 weeks later. When they completed the root canal I felt my entire tooth gone and shaved down to my gum. They had a hard time attaching a temporary and said try to book an appt asap for a crown when I have around $700 or so. They booked my next appointment and it was 2 months out for a full work up (whatever that means). About 3 weeks later the temporary fell off. Because I couldn't get in any sooner, I waited until my next appointment and mentioned the temp came off. They proceeded with telling me they cant do a crown anymore bc too much of the tooth broke off and when I have better insurance I should look into an implant or now i can pay $895 for a denture. I have had a root canal before and never did they shave down the entire tooth. Now its my fault and I have huge whole in my smile unless I get a denture. This full work up appointment I thought Okay I'll have more work done and they got me in and out of there in 15 min for just x-rays, when initially i thought he booked a 90 min appointment to finally get something else done, anything, I had a cavity they could have taken care of but no, just in and out and sent me on my way for another 2 month wait. Before moving to Oregon I had a root canal done in LA so I wanted to look into getting a crown for that tooth, but instead the doctor decided to use regular filling which it thought was strange but maybe this is an alternative so I didn't think to question. After all he's the dentist and should know what he's doing. My fault for not questioning. The following days I could tell something was wrong and it seemed sore and i noticed it bled a lot when I flossed and brushed. Suddenly I noticed my gum was growing in between the teeth and slowly its been breaking apart to the point that I have another tooth missing because the filling broke apart and took my tooth with it. I never went back for another visit, nor called for free work because i dont trust the dentist at this practice. The appointment i had to follow up my fill was cancelled and they called to reschedule after i had already being 2 months out. In addition the dental technician that checked me in badgered me about being late bc there was a misunderstanding with the appointment time. I work in health care, never have we treated our client as such for being late when they had actually called me to come in later. On top of that I have a baby i take in with me no empathy from this lady at all when it wasn't even my fault she didnt know they wanted me there at 8 not 7:30am. Anyways my hope in going to them was to finally work on my teeth, there are some issues that i acknowledge i had neglected to fix but it was time to take care of them. Now my teeth are 10x worse that when i initially went in and i have to pay so much more to get it fixed. Dont get me wrong staff besides that one dental technician seemed very nice and the dentists himself was very pleasant but the work is awful. I never ever write reviews much less a few months later. however because teeth are too precious and now its affecting how I eat, how I smile and how I feel about my appearance and until I can come up with implant money Im at a loss. i hope no one ever has to go through this. read more

every time I go there I leave with hope I leave with understanding Ieave with compassion and that people don't normally show in a dentist office I'm on disability and it means a lot that their office is always clean all of the dentists are very thorough and the whole staff is really amazing read more

Had 4 visits to this dental office over the course of several months and each was a very pleasant experience. Dr. Ansari was amazing! So nice and caring and virtually no pain. Her assistant Nona was so friendly. I was in and out in a very short time. :) read more