I love Maggie and the way she talks you through the process. She has a soothing voice and a gentle…read moreway about her. Maggie is very genuine and I appreciate her very much. Dr Bergeron is always bubbly and I love his personality he always sets the mood just right. The is the best Dental office in town.

My biggest fear has been the dentist.. A Big Thank You to…read moreeveryone in this office who eased my mind I left with a Better Smile! Thank snagging fir treating me like I treat others Your that 1 in a million!!!

I have appreciated the Gentle Dental Eugene team. The front reception has always been kind to me…read moreand the last time I was there, they were able to get me in for a cleaning the same day I called, which was very much appreciated. I have seen three RDH's here and my top favorite RDH'S were Anne and April. I really appreciated the cleanings I received from all three hygienists and they all did a great job. I appreciated Anne and April especially for their chair side manner, showing and explaining the consent forms, paying attention to details that were important to me, and not fluoride shaming me when I chose not to have the varnish put on my teeth. I also appreciated Anne and April giving me time to ask questions about how I could improve my home care. The dentist has been friendly and helpful. Great experiences so far and I would highly recommend this excellent group of professionals. Thank you!

There's ALWAYS A PROBLEM because they are understaffed and new staff is overwhelmed. The lab in my…read morecase NEVER GETS THE FIRST ORDER CORRECT. I had to wait almost 4 months for a new denture and when the 2nd final one came back,it still wasn't right and the Doctor and Assistant gave me attitude like it was my fault. FRUSTRATING EXPERIENCE THAT WILL MAKE YOU WANNA CURSE THEM OUT. Also, the phones to the Corporate office are all rigged to go into voicemail and you cannot reach Corporate or Customer Care to state a complaint. I encourage everyone to contact the American Dental Association AND THE BETTER BUSINESS BUREAU to stop this community abuse

I made several inquiries at local dentistry offices when I moved to Eugene last year. For one…read morereason or another, I gave up and thought I should just commute back to Seattle to my long time dentist. The very happy ending to this story is my fortunate experience at Mountain Stream Dental. I am impressed with the spirit and the professionalism of each member of the staff. I agree with previous reviewers that the staff is top notch, and the office is lovely, and comfortable. I feel fortunate to have found this group!

Dr Torgeson and his staff are very competent and compassionate. They do excellent dental work and…read moreI am grateful for them making my mouth and overall health feel better. The extra time they spend to be sure it's done right is what we're all wanting! My experience with Dr. Torgeson has been excellent, and your's will be too- top notch! I was short on cash to pay and the office manager helped me find a way to get treatment without taxing my income. Thank you Mountain Stream!

Okay, so Dr John is hands down one of the best dentists I've ever seen..... and with 80% of my…read moremouth being fake teeth, I know a thing or two about quality care. This man and his amazing staff are bar none the best oral care you'll find in the area. His number one concern was my comfort. His staff is always professional, nurturing, and kind. Their sign says Smiles4Oregon, and that's what you always get when you walk in.... The kindest and warmest smiles. Dr John and his staff genuinely care about their patients and I honestly feel like the good Lord blessed me by finding him and his team. Even their appointment reminder texts are personal and uplifting. This recent appointment I had went smooth as butter. And afterward, while he was making some new hardware for me, we just hung out and talked about life, boxing, problems our world is facing today... it felt like I was hanging out with some friends... albeit friends who are freaking artists when it comes to dental care... but friends nonetheless. I love everyone there and you will too. Promise.

I just HAVE to give a shout out to my dentist office. Before I even arrived for my new patient…read moreappointment I knew I was going to love them. They are very honest. Not pushing dental work that does not need to be done. Very kind and personable. At my new patient appointment today, I left with a goody bag filled with body lotion, a candle, bath bomb, a loofah, and other personal touches. Every appointment I can look forward to that small bag of fresh baked cookies. I highly recommend them to anyone, which is actually how I learn of their greatness!

I am very impressed with Gentle Dental at 440 Coburg Rd in Eugene, OR…read moreThe receptionist & x-ray employee were very professional & friendly. Dr. Ellis was excellent - very friendly, caring, & did a great exam - will most definitely will make this office my dental home.

Writing this review makes me sad because I have been a patient at Gentle Dental for nearly 15…read moreyears. Last year I went in for an exam but it had been a few years since my previous cleaning and my teeth were in rough shape. The dentist wanted to remove 7 of my teeth! I was shocked and declined the removal. Instead I sought out other alternatives. I had each quadrant of my mouth "scaled" - a deep cleaning procedure that I've had done before. Then I got a water pic and started to up my daily maintenance. When I went back for my 6 month exam this year I received high praise on how good my teeth were and nobody said a thing about those 7 teeth still needing to be removed. Thanks to MYSELF I managed to save and retain all of my teeth! Then, just recently I started experiencing some pain in my gums. It felt like one of my wisdom teeth was trying to grow sideways out of my gums. After a week it hadn't really gotten better so I scheduled a short appointment just to have it checked out. The hygienist took an x-ray and then the dentist came in. He took a quick look and told me that it's not infected, just a small cut in my gums most likely from eating something sharp. He said it's healing fine and I don't need antibiotics. He then shocked me when he said "I recommend removing the wisdom tooth." Then the next thing I knew he was numbing my gums and preparing a shot. That's when I freaked out!!! I was on my lunch break and told him I needed to get back to work. The hygienist said "oh that's fine, you can go back to work." These people clearly do not get to know their patients. First of all, I immediately started to sweat and shake and panic and felt light-headed. I had so many questions, and even if I did decide to have my tooth removed I would need anxiety medication beforehand, someone to accompany me AND to drive me home afterwards, pre-purchased foods at home to eat while my gums healed, and definitely time off from work! I'm also a smoker, so knowing that I wouldn't be able to smoke after having a tooth removed I would need to mentally prepare and plan ahead for that. These people are so quick to jump to "we need to remove your teeth!" Beware! They didn't give me any time to think, just react, and my reaction was to leave. Perhaps if they had sat down calmly and gave me some information to help me understand WHY they thought the tooth should come out then I could at least understand my options, but I was aghast when they didn't even give me any post-surgery instructions beforehand, what to expect, etc. They didn't even give me any time to register what was about to happen. If you have dental anxiety like I do I DO NOT recommend this place. I DO however recommend taking their advice with a grain of salt, stand up for yourself and don't let them pressure you into unnecessary tooth extractions!

McKenzie Dental Center is the best dental practice I've ever been a patient in, since Dr. Lee first…read moreopened, my dental care improved, I smiled with joy and confidence because he made my teeth beautiful. The clinic has a happy, positive energy, the doctors are excellent, engaging, and do their very best for you. You are treated like part of the family; it's wonderful. Recently, Doctor Alfaro joined the practice, he is experienced, excellent, thorough, kind, and thoughtful. If you get a chance for son appointment with Doctor Alfaro, jump at it; you will be happy you did

Dr. Lee and Haelee were absolutely amazing. They gave me a one day crown that they scanned and…read moreplaced all in the same visit. My last dentist, it took weeks just for them to then turn around and have to seek approval from the insurance a second time because designing the crown took so long. I cannot overstate how nice it was to just get it all done in one vist. Both doctor Lee and Haelee were friendly, included me in their conversation even when I could only respond with a thumbs up and they even went the extra mile of getting rid of calsification even though it wasn't originally in the plan. If you are looking for a Dentist, I highly recommend McKenzie Dental Center. Their hours are flexible, when I say I need an appointment while my kids are in school, they make sure to find something that works for me and I never have to wait long for anything.

I've been going to see Dr. Elford since I was... Probably about 13 years old, or so. Even now that…read moreI live in Ashland, I still make a trek up to go see him. I'm too attached, what can I say? He's always been the nicest dude ever. One might say overly nice, and generally I would too, but he isn't creepy about it in the slightest. One reason I have been going to him (and will for as long as I can do it) is that he knows me, and doesn't just treat me like I'm any patient or just a number. I hadn't been in to see him in over a year and a half (since long before last summer when I moved to Portland for a while) and he saw me and asked how my job and how Portland was treating me. Just little things like that, when doctors/dentists actually remember little things about you. I appreciate that kind of stuff. And I told him that I was in Ashland now, and of course he said, "wow, you're just all over the place these days." Yes... yes I am. Anyways. The second reason I will always go to him is that he never tries to sell me stuff I don't need. When I lived in Portland, I decided to see a new dentist in Hillsboro (or something) and he had told me I needed a ridiculous amount of work done on my teeth (totaled up to about 2500$ of crap) and I thought... Yeah, you're probably full of shit because I would probably be in major pain if I needed all that. So I had them send Dr. Elford my X-Rays and such and he basically said what I thought. That that other guy is a typical city dentist trying to squeeze money out of me for work I don't need done. Turns out I actually do need a root canal (and a few fillings... yikes), but that was found way later. ...I have weak teeth. It's a curse. He knows it, too. He KNOWS I take care of my teeth. There's no helping it. In conclusion: I will always recommend Dr. Elford to anybody looking for a dentist in the Eugene area. He's a super cool guy, the hygienists are always great, and the front desk lady (she's been there since ever) is super nice (although chatty) and also knows me fairly well.

just now New Beware…read moreof Dr "Tony" Elford. He is verbally aggressive and could very well be physically aggressive to his patients and he has done this MULTIPLE times to his patients. He kicked out a patient MID PROCEDURE for telling him they could feel pain and the numbing had worn off. He needs to stop practicing and lose his license.

I genuinely cannot say enough good things about Dr. Jill…read more I had a dental emergency late at night after an accident knocked one of my front teeth significantly out of place. I was scared, in pain, and had absolutely no idea what to do. I left a message through their emergency line, and Dr. Jill personally returned my call within minutes. She immediately jumped into action and went incredibly far above and beyond for me. She calmly walked me through what to do step by step (over the phone), stayed with me while I got my tooth back into position, checked in repeatedly about my pain and bleeding, reviewed my medications with me, answered every question I had, explained exactly what symptoms would mean I needed to go to the ER, and made sure I understood what follow-up care I would need. What struck me most was how incredibly kind she was. I was panicked when this happened, and she never once made me feel rushed, embarrassed, dramatic, or like I was inconveniencing her. She was patient, reassuring, knowledgeable, and genuinely cared about making sure I was okay. By the end of the call, my tooth was back where it belonged, my pain had significantly improved, and I had gone from being terrified to feeling like I understood what had happened and what I needed to do next. What makes this even more meaningful to me is that I wasn't even an established patient of Dr. Jill's or the dental office's. It was late at night, she had never met me, and she simply heard that someone was frightened and needed help and did everything she could to help me. That kind of humanity is rare, and I will not forget it. If this is how she treats someone she had never even met before, I can only imagine how well she takes care of her patients. Thank you, Dr. Jill. Truly. You were an absolute angel to me tonight.

Kind, compassionate & thorough…read more Dr Megan & assistant Ellie & hygenist Lauren are all excellent.