I've had a lot of dental work done over the past few decades and recently moved to the Eugene area…read more Needing a new crown, I found OFD through Yelp. As other reviewers have said, Dr. Park has excellent dentistry skills and chair side manner. I was surprised at how painless even the initial shots of Novacaine were. Any and all questions I had were fully explained. Two additional features that make OFD a five star business are the facility design and the support staff. When you walk into the office, you walk into a very relaxing, homey, and light filled waiting area with an adjacent, easy to observe kiddie area. But the treatment area is where the thoughtful design really works. Unlike other dental offices with little rooms or cubicles, this treatment area has roomy cubicles with a very high ceiling and huge windows across the length of the building, letting in tons of light, but the outside landscaping provides privacy. The space naturally makes you feel very relaxed and non-stressed. Everyone seems to genuinely like each other and work together very well. No matter how good a doctor is, if his front office sucks, it will affect his business and piss me off, so I pay extra attention to the service I get in front office. I am happy to say that Dr. Park's front office is efficient, friendly, and well managed. His back office staff is equally professional! To me, oral health is critical to overall health and I consider my dentist as essential as a family physician. I am so happy to have lucked out and found OFD!

****FRAUD ALERT****…read more DO NOT USE THEM, I've never experienced worse service then i did here. They ask you to provide insurance info 3 days before visit or they will cancel. I sent mine, my daughter went in they tried to tell me every filling and root cancel she has ever had has failed and they need to redo all of it, phase 1 would be $8k, i said ok send me the breakdown, they did and we scheduled a few appointments, I was told my daughter needed a cleaning first they said they cleared the insurance it was 100% covered since she had one 7 months ago. They emailed me a breakdown of all the treatments which showed the cleaning was $0. I dropped my daughter off and once she was there they called demanding $140, i was confused and said its covered she said it wasn't so i said i have the email saying it is, she said oh i do see that and put me on hold and came back and said well the insurance doesn't cover this because she had it done 7 months ago so i need you to pay NOW. TOTAL bait and switch! I was fine to pay the $8K but I'm not paying a penny to a company who claims its free over and over then when they get you in the seat its oh we were wrong you owe now, not even a sorry! When i said i wasn't paying they stopped her exam in the middle of it and told her to go. I've never been so offended in my life! I've reported them for fraud!

For most of us, first impressions are important and can be indicative of the experience to follow…read more My initial phone conversation with Raegan was professional, attentive and caring. She took time to sincerely listen to my concerns and needs, and to get me scheduled for my particular situation. Britni was helpful during the medical info gather stage prior to my consultation. My in-person experience was just as professional and caring, consistent with my phone and email interaction. Dr Jeff proved to be a clear thinking pragmatist, presenting possible solutions, from best case to full restoration, in a clearly explained manner. He took time to fully evaluate my particular situation as well as listen to my thoughts and concerns, which I appreciate very much. Upon leaving their office, I had a treatment plan outline and maximum costs which may be forthcoming. So far, so good. The next review will be after the actual work is done, which is why we're here in the first place. If first impressions hold true, then my next experience should be a positive result. You have my full confidence, Dr Jeff. No pressure here.

Fantastic cleaning! Hygienist was super kind, and efficient. Office is spotless and receptionist…read morekind and welcoming! I had a great experience and booked my next visit in 6 months. Outstanding team!

I genuinely cannot say enough good things about Dr. Jill…read more I had a dental emergency late at night after an accident knocked one of my front teeth significantly out of place. I was scared, in pain, and had absolutely no idea what to do. I left a message through their emergency line, and Dr. Jill personally returned my call within minutes. She immediately jumped into action and went incredibly far above and beyond for me. She calmly walked me through what to do step by step (over the phone), stayed with me while I got my tooth back into position, checked in repeatedly about my pain and bleeding, reviewed my medications with me, answered every question I had, explained exactly what symptoms would mean I needed to go to the ER, and made sure I understood what follow-up care I would need. What struck me most was how incredibly kind she was. I was panicked when this happened, and she never once made me feel rushed, embarrassed, dramatic, or like I was inconveniencing her. She was patient, reassuring, knowledgeable, and genuinely cared about making sure I was okay. By the end of the call, my tooth was back where it belonged, my pain had significantly improved, and I had gone from being terrified to feeling like I understood what had happened and what I needed to do next. What makes this even more meaningful to me is that I wasn't even an established patient of Dr. Jill's or the dental office's. It was late at night, she had never met me, and she simply heard that someone was frightened and needed help and did everything she could to help me. That kind of humanity is rare, and I will not forget it. If this is how she treats someone she had never even met before, I can only imagine how well she takes care of her patients. Thank you, Dr. Jill. Truly. You were an absolute angel to me tonight.

Kind, compassionate & thorough…read more Dr Megan & assistant Ellie & hygenist Lauren are all excellent.

I had a great experience with Dr. Houston and his staff. I got a cleaning, a crown, and a filling…read more The hygienist was great. Very thorough. The dental assistant who assisted Dr. Houston during the crown and filling was so personable and made me feel relaxed and comfortable. She even brought me a blanket to cover myself with because I was cold. Dr. Houston is very professional, highly educated and yet is warm and easy to talk to. He used 3D imaging for my crown, and man, it is a perfect fit! His office is clean and modern. I would highly recommend Dr. Houston to anyone looking for a dentist. I am so glad I found his office.

All round Great experience.Would definitely recommend. Very professional. Friendly staff.read more

If you need prompt expert service Dr. Nate is your guy! He really does it all. The staff here are…read morevery delightful as well He was able to squeeze my daughter in for a tooth removal. He had her giggling right away so she wouldn't feel nervous .

The staff is great. Dr. Anderson is highly skills and is update on various dental services…read more Everyone is very personable and accommodating. I had a dental emergency and Dr. Anderson re-arranged his daily schedule to fit me in. This dental office is one of the highlights of our moving to Springfield five years ago.

Professional, fun, respectful office. I've been a patient since 2002. The people in this office…read moreare the best. They have helped me thru uncomfortable procedures and normal cleanings. My teeth are beautiful ...thanks to Dr Lester and me.

I am so happy I found Dr. Lester! She is everything and more that I want in a dentist...she is so…read moresmart and so skilled and uses the latest technology...AND she and her staff treat me like a VIP! She's always on time and is very patient in explaining everything, I never feel I'm being rushed. Her fees are very fair and the office manager, Lindsey is really knowledgeable about insurance. It was evident from my first visit that she cares so much about her patients! My 86 yr old mother started going to her too and Dr Lester is just so sweet and respectful to her...my mom loves her and my sister has become a patient too...we are Team Lester all the way!!!

I made several inquiries at local dentistry offices when I moved to Eugene last year. For one…read morereason or another, I gave up and thought I should just commute back to Seattle to my long time dentist. The very happy ending to this story is my fortunate experience at Mountain Stream Dental. I am impressed with the spirit and the professionalism of each member of the staff. I agree with previous reviewers that the staff is top notch, and the office is lovely, and comfortable. I feel fortunate to have found this group!

Dr Torgeson and his staff are very competent and compassionate. They do excellent dental work and…read moreI am grateful for them making my mouth and overall health feel better. The extra time they spend to be sure it's done right is what we're all wanting! My experience with Dr. Torgeson has been excellent, and your's will be too- top notch! I was short on cash to pay and the office manager helped me find a way to get treatment without taxing my income. Thank you Mountain Stream!

Best dentist I have ever been to. The office staff are all incredibly sweet and always try to make…read moreyou as comfortable as possible. Scheduling is easy and quick. Kenneth Jones does fantastic work. Example: I have a filling on my front tooth, and a piece came off, causing me discomfort. I called this morning to schedule an appointment, and they got me in two hours later. I had a 1 hour appointment in which they refilled my filling completely fixing my problem. I couldn't be happier with them!

Dr. Ken Jones has been my dentist for many years and has always been both capable and conscientious.read more