Friendly, professional, and low pressure. Going to the dentist is never most people's idea of fun,…read morebut I highly recommend Dr. Dean and his staff.

Super nice people, until you dig a little deeper. Always treated me well until...they didn't. I…read morehad an abscess that was one of the most painful things I have ever experienced and they treated me like a drug addict. I hate pain meds even when I really need them. Yet, these clowns have me only enough to get me through a day when they couldn't get me an appt. for 5 days. Worse than the one time I had a kidney stone...because I didn't have pain meds to help. I have a huge tolerance for pain. This was brutal, and they just didn't care. I also had a 4-5 year relationship with them so they knew me pretty well. I wouldn't recommend them to my worst enemy. Turns out the dentistry was less than stellar as well. Have had to have several fillings replaced due to shotty work...in a short period of time. And NO I didn't have new cavities, just poor work on fillings.

After moving to Eugene, I was really nervous to roll the dice on a new dentist. I'm relieved to say…read moreI really like this practice. To start, Dr Snyder's philosophy is in his words "conservative". He offers whitening, straightening, and everything else cosmetic you could want, but his general approach is that if it isn't about health, he won't try to sell it to you, which I really appreciate. He's big on preventative maintenance and adjusting your regularly scheduled visits to meet your needs as a patient. If your teeth and home care don't require it, he will say that you don't need to come in as often as every six months. If you need to come in more often, he'll say that too. He is very straight to the point and honest. I had some wear on my front teeth and he shot it to me straight: the best practice is to get braces to re-align them (and add reinforcing paste), or he can just put some paste on them every five years which will chip if not replaced, but basically does the same job. He said he didn't expect the wear to cause any health problems so long as I came in for regular check-ups. Well, you can probably guess which option I picked! The hygienist I got for my cleaning did an excellent job cleaning my teeth. It was painful at times, as one might expect, especially since I hadn't seen a dentist in around 5 years. Some areas are sensitive, but you gotta do what you gotta do. After much scraping and trying to think about literally anything other than somebody sticking sharp metal things into my mouth, my teeth feel cleaner than ever! For those with dental phobia or anxiety, this office does not offer gas for routine treatments.

Peter Snyder, his associates and staff are an extraordinary team. Peter, allowing the informal…read morereference, is consistently gentle, friendly, professional and accessible (probably part of what makes his office such a good family practice). In the time I've been a client/patient, and on good recommendation before that, I've come to believe myself lucky under his care. That includes during the challenges of covid and through fillings, root canal, teeth cleanings, and crowns. The entire back office side of the team are thorough, considerate, sensitive and utterly dependable. The front office part of the team is no less so: warm and genuine, on top of demands and willing to bend over backwards in a pinch. I'm pleased with their prices and service as providers, their location on the west side of town (at 18th and Bailey Hill) and the fact that their comfort and respect are reciprocal!

Great care, excellent service and very professional and competent staff! I would highly recommend…read moreDr. Matlock and staff! Teeth cleaning with Kayla is excellent and, as always, Dr. Matlock's assessment and advice is thorough, reasonable and cost effective. Any work performed by Dr. Matlock has been pain free and quality.

I had my teeth cleaned yesterday for the first time since covid. I have avoided coming to any…read moredentist because of a low pain threshold and severe anxiety. Reviews on Yelp described the staff here as kind, careful and professional and I completely agree. I have several upcoming appointments scheduled and am confident of receiving similar treatment. So glad to have found this dental office!

I am so grateful for this entire staff! My family and I feel so welcomed and comfortable. Top notch…read moreservice, realistic recommendations, and excellent customer care by the entire team. They make going to the dentist enjoyable. Very happy to have found them.

My dental care is always excellent with the providers I see there, Dr. PeterSchmidt and Stacey the…read moredental hygienist, and with all of the front desk staff. They are all technically skilled, professional, and so caring interpersonally with their patients!! it is the way that all healthcare practices should be run!! James Monroe

I genuinely cannot say enough good things about Dr. Jill…read more I had a dental emergency late at night after an accident knocked one of my front teeth significantly out of place. I was scared, in pain, and had absolutely no idea what to do. I left a message through their emergency line, and Dr. Jill personally returned my call within minutes. She immediately jumped into action and went incredibly far above and beyond for me. She calmly walked me through what to do step by step (over the phone), stayed with me while I got my tooth back into position, checked in repeatedly about my pain and bleeding, reviewed my medications with me, answered every question I had, explained exactly what symptoms would mean I needed to go to the ER, and made sure I understood what follow-up care I would need. What struck me most was how incredibly kind she was. I was panicked when this happened, and she never once made me feel rushed, embarrassed, dramatic, or like I was inconveniencing her. She was patient, reassuring, knowledgeable, and genuinely cared about making sure I was okay. By the end of the call, my tooth was back where it belonged, my pain had significantly improved, and I had gone from being terrified to feeling like I understood what had happened and what I needed to do next. What makes this even more meaningful to me is that I wasn't even an established patient of Dr. Jill's or the dental office's. It was late at night, she had never met me, and she simply heard that someone was frightened and needed help and did everything she could to help me. That kind of humanity is rare, and I will not forget it. If this is how she treats someone she had never even met before, I can only imagine how well she takes care of her patients. Thank you, Dr. Jill. Truly. You were an absolute angel to me tonight.

Kind, compassionate & thorough…read more Dr Megan & assistant Ellie & hygenist Lauren are all excellent.

I'm new to town and needed a dentist, and now I couldn't be happier that I ended up here! Dr. Josie…read moreand her team are friendly, genuine, and professional. They had me laughing out loud on both visits that I've made so far -- the first was just an info gathering and new patient exam, the second was a normal cleaning. Furthermore, their dental care is top-tier. I got a proper education in my visits, my visit was pain-free, and they helped me think through future options without being pushy. Just don't come here -- I don't want to have to compete for appointments (they're so easy to book).

Josie is the absolute best dentist. Her and her team really care about people and it shows.read more

I've had a lot of dental work done over the past few decades and recently moved to the Eugene area…read more Needing a new crown, I found OFD through Yelp. As other reviewers have said, Dr. Park has excellent dentistry skills and chair side manner. I was surprised at how painless even the initial shots of Novacaine were. Any and all questions I had were fully explained. Two additional features that make OFD a five star business are the facility design and the support staff. When you walk into the office, you walk into a very relaxing, homey, and light filled waiting area with an adjacent, easy to observe kiddie area. But the treatment area is where the thoughtful design really works. Unlike other dental offices with little rooms or cubicles, this treatment area has roomy cubicles with a very high ceiling and huge windows across the length of the building, letting in tons of light, but the outside landscaping provides privacy. The space naturally makes you feel very relaxed and non-stressed. Everyone seems to genuinely like each other and work together very well. No matter how good a doctor is, if his front office sucks, it will affect his business and piss me off, so I pay extra attention to the service I get in front office. I am happy to say that Dr. Park's front office is efficient, friendly, and well managed. His back office staff is equally professional! To me, oral health is critical to overall health and I consider my dentist as essential as a family physician. I am so happy to have lucked out and found OFD!

****FRAUD ALERT****…read more DO NOT USE THEM, I've never experienced worse service then i did here. They ask you to provide insurance info 3 days before visit or they will cancel. I sent mine, my daughter went in they tried to tell me every filling and root cancel she has ever had has failed and they need to redo all of it, phase 1 would be $8k, i said ok send me the breakdown, they did and we scheduled a few appointments, I was told my daughter needed a cleaning first they said they cleared the insurance it was 100% covered since she had one 7 months ago. They emailed me a breakdown of all the treatments which showed the cleaning was $0. I dropped my daughter off and once she was there they called demanding $140, i was confused and said its covered she said it wasn't so i said i have the email saying it is, she said oh i do see that and put me on hold and came back and said well the insurance doesn't cover this because she had it done 7 months ago so i need you to pay NOW. TOTAL bait and switch! I was fine to pay the $8K but I'm not paying a penny to a company who claims its free over and over then when they get you in the seat its oh we were wrong you owe now, not even a sorry! When i said i wasn't paying they stopped her exam in the middle of it and told her to go. I've never been so offended in my life! I've reported them for fraud!