I had a lovely new patient intake experience here. Receptionists were friendly and efficient. My…read moreappointment began without delay and I was delighted to encounter Nona, the dental assistant, because she is sweet as a peach. She was attentive, compassionate and also very knowledgeable about the process of getting the right kind of dental treatment for me. She asked me all the right questions and offered great recommendations, which helped me feel like I was in good hands. Was also pleased that the provider was not in a hurry as can be the case in healthcare visits these days. Will be returning for some routine care with Dr. Lee who in the meantime gave me a referral. Thank you all for your great service.

There's ALWAYS A PROBLEM because they are understaffed and new staff is overwhelmed. The lab in my…read morecase NEVER GETS THE FIRST ORDER CORRECT. I had to wait almost 4 months for a new denture and when the 2nd final one came back,it still wasn't right and the Doctor and Assistant gave me attitude like it was my fault. FRUSTRATING EXPERIENCE THAT WILL MAKE YOU WANNA CURSE THEM OUT. Also, the phones to the Corporate office are all rigged to go into voicemail and you cannot reach Corporate or Customer Care to state a complaint. I encourage everyone to contact the American Dental Association AND THE BETTER BUSINESS BUREAU to stop this community abuse

Dr Torgeson and his staff are very competent and compassionate. They do excellent dental work and…read moreI am grateful for them making my mouth and overall health feel better. The extra time they spend to be sure it's done right is what we're all wanting! My experience with Dr. Torgeson has been excellent, and your's will be too- top notch! I was short on cash to pay and the office manager helped me find a way to get treatment without taxing my income. Thank you Mountain Stream!

I am so glad I went to see Dr. Torgeson at Mountain Stream Dental. He saved my front teeth from…read morehaving to be pulled out. He did a good job filling them. Now I can eat and not worry about food getting stuck in my teeth. Thank You Dr. Torgeson for the great job you've done. The staff was really nice too. Charlotte

Dr. Lee and Haelee were absolutely amazing. They gave me a one day crown that they scanned and…read moreplaced all in the same visit. My last dentist, it took weeks just for them to then turn around and have to seek approval from the insurance a second time because designing the crown took so long. I cannot overstate how nice it was to just get it all done in one vist. Both doctor Lee and Haelee were friendly, included me in their conversation even when I could only respond with a thumbs up and they even went the extra mile of getting rid of calsification even though it wasn't originally in the plan. If you are looking for a Dentist, I highly recommend McKenzie Dental Center. Their hours are flexible, when I say I need an appointment while my kids are in school, they make sure to find something that works for me and I never have to wait long for anything.

Update! I just had a nice phone call with the lady that handles the billing and insurance. She…read morelooked up the insurance and found it was 100% covered for us and applied it for everyone on that plan. It was a very productive call and I appreciate the level of concern that she had. I'm going to update my review based off my level of care and service as a result and assume that moving forward the insurance issues will be taken care of. From my interactions with the front desk I did not know that there was anyone else to talk to about issues like this, so definitely give their billing team a call if you have any issues like I had, she sounded very willing to work with figuring things out.

I've been here twice now, and both experiences were great. Everyone here has been fantastic. I went…read morea far too long of a period without seeing a dentist before making my first appointment here, and they took great care of me. (The teeth cleaning wasn't that much fun, a lot of that scratching sound from getting the plaque off, not my favorite sound in the world, but that's what I get for not going to a dentist for so long and I'm so so so glad they had the patience to deal with it all. :-D)

Have you ever loved an office for the receptionists? Because I will and I do here. Don't get me…read morewrong, we've gotten great care in this office for years. I have a lot of damage to my teeth from a rough and tumble life, and harbor an innate fear of losing all my teeth, and dental work in general. They are so kind to me. The hygienists are friendly, the bright energy is the perfect distraction from what can be a really uncomfortable situation, and every procedure I've had done has zero problems after the fact. I use state medical and they treat my whole little family like people, not cattle as some offices do, with the equal care and attention they'd give anyone across the board. My boys are handled with enthusiasm and come out laughing. Getting them positive experiences with the dentist is really important. When they've needed more extensive care than this office provides, they work hard to make sure we're connected with the right services based on their experience. When we did have a problem with a different office the one time it happened, they were emphatically upset on our behalf and helped us remedy the problem, taking serious note of our experience for their own future dealings. That says a lot. Professional, clean, fast (so important) and patient with Ridesource clients, I can't say I love going, because it's the dentist, but I don't think I'll be changing as long as I'm in the area.

My biggest fear has been the dentist.. A Big Thank You to…read moreeveryone in this office who eased my mind I left with a Better Smile! Thank snagging fir treating me like I treat others Your that 1 in a million!!!

Was lucky to find Dr Bergeson when we first moved to the area. We have experienced nothing but the…read morebest care with him and his wonderful team for ten years now. The whole crew there is friendly, caring and helpful. Dental tech Maggie makes my cleaning visits fun, that's hard to do! Always presented with different options for treatments to fit our budget. Five stars and then some!

****FRAUD ALERT****…read more DO NOT USE THEM, I've never experienced worse service then i did here. They ask you to provide insurance info 3 days before visit or they will cancel. I sent mine, my daughter went in they tried to tell me every filling and root cancel she has ever had has failed and they need to redo all of it, phase 1 would be $8k, i said ok send me the breakdown, they did and we scheduled a few appointments, I was told my daughter needed a cleaning first they said they cleared the insurance it was 100% covered since she had one 7 months ago. They emailed me a breakdown of all the treatments which showed the cleaning was $0. I dropped my daughter off and once she was there they called demanding $140, i was confused and said its covered she said it wasn't so i said i have the email saying it is, she said oh i do see that and put me on hold and came back and said well the insurance doesn't cover this because she had it done 7 months ago so i need you to pay NOW. TOTAL bait and switch! I was fine to pay the $8K but I'm not paying a penny to a company who claims its free over and over then when they get you in the seat its oh we were wrong you owe now, not even a sorry! When i said i wasn't paying they stopped her exam in the middle of it and told her to go. I've never been so offended in my life! I've reported them for fraud!

Mr Dr John is really really MEAN. He has HIDDEN charge from my bill, at first my first examine…read morecould be free, I know it's impossible but he LIED, then he said would be 100 more, When I goto front desk, my bill is $200 more~!!! I discussed with him the bill and He looked unhappy and angry, it seemed to belittle his Dignity and Crown. He seems doesn't like me and in return I don't like to pay my balance first after it changed three times. DON'T COME HERE, NOT RECOMMEND. He abrupt, cut you off in mid-sentence, and just plain disrespectful. And also the chairs are pretty old and incompact, I am afraid to fall from chair. Btw, the ground is not so clean when I went there, waterlogging and I found a dead bug under the chair. NAUSEOUS. When I make a schedule, the telephone line is busy, always busy. And they couldn't explain details deeply and easily to let me understand.

Called to get an emergency dental appointment, however, they do not take OHP!!!! What is wrong with…read moredental clinics not taking OHP for patients that need the care!!!!

Went in for a cleaning and a year later finally done with two root canals then an implant for the…read moretooth that cracked in cleaning. Went elsewhere after the first root canal. Not a single problem with teeth in many years sense this experience. Doctor did NOT listen when I told him to stop, and never could answer any question that was not for more work in his office.

just now New Beware…read moreof Dr "Tony" Elford. He is verbally aggressive and could very well be physically aggressive to his patients and he has done this MULTIPLE times to his patients. He kicked out a patient MID PROCEDURE for telling him they could feel pain and the numbing had worn off. He needs to stop practicing and lose his license.

AWESOME! I was having a cleaning, and an old filling came out. My dental office called Dr…read more Elford's. they got me in right away, completed the filling and also filed my teeth until my bite was correct. My bite feels amazing; I had just gotten used to it feeling awkward. He and his staff were kind, efficient and didn't make me feel like a bother, being that it was probably their lunch time. Never thought going to 2 dental appointments in 1 day would be my lucky day. Thank You Dr. Elford and staff.