What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

Zona comes very highly recommended and I now know why. They were very professional and helped me…read morewith my insurance claim. Mary, in particular, went above and beyond to help me during a very tough time. Thank you Zona!!!

Recently I was faced with an extensive mold problem. After getting 3 estimates, I decided to use…read moreDagen and Martin. Their team was great at communication and getting the job completed in a timely manner. I had a very positive experience and would highly recommend Blacktail Construction and Restoration for all your construction needs. I am. dry happy that I chose Black Tail.

Hello Everyone: I am leaving this review regarding owners Martin and Dagan of Blacktail…read more I had a very positive experience with all aspects of the restoration work performed: drywall, painting, and floor sealer. All of my phone calls were returned timely. Emails were replied to within 24 hours. Text messages were replied to in a matter of hours. Appointment days and times were set and commitments were maintained. If anyone was running a little late, I always received notification. Further, if one of their employees/subs was going to perform a service, I was always made aware of his/her name so I knew to allow them into the property for the work to be performed. I never felt rushed: All my questions were answered and I was always asked if I had any more questions they could assist me with. The individuals sent out to perform services on behalf of Blacktail were all very polite and professional with many years of experience. Martin and/or Dagan frequented the project often to ensure oversight of work being performed and in some instances, did the work themselves. Individuals performing services cleaned up after themselves and ensured my satisfaction. Highly recommend! Lynn

I was skeptical at first about this service. My house has tenants renting and the previous ones had…read moresmoked heavily against lease terms. Tried painting and cleaned and nothing. After doing some research and checking out AZ odor removal, I decided to give it a chance. Decided to do the mop and scrub and Pur Air treatment . Tenants have stated the smoke smell has been eliminated from the house and they can sleep good at night. Definitely recommend this to anyone looking to eliminate strong smells or odors from living quarters!

If you want the best of the best, look no further! We had a smoking problem at our Airbnb, and they…read moretook care of us! 10/10 would recommend!

United Response did a great job recently repairing several water leaks from the last heavy rains…read more The crew left the site the way they found it. We are very happy with the response and work. Tx.

Service and response time were excellent. Kandon was a pleasure to work with and helped keep our…read moreproject on task. Would highly recommend. Robert was always very quick to respond with any questions or concerns we might have and kept our project moving along smoothly. Thank you for the excellent work.

We were referred to Randy S through another company…read more We had an issue with our air conditioning unit & circuit breakers being exposed to a water leak from an upstairs unit (we are on the second floor). We wanted to make sure since it was a slow leak that there was no mold growing behind or inside the unit. Called this company and they were able to set an appointment for us the following day. I had explained we had a prior test done through our building's subcontractors, but we wanted a second opinion and to ensure every measure was taken before we were going to get the work done with our buildings team. Johnathan P arrived early the following morning and was extremely thorough in his work. We received a full report the following day that broke everything down as far as the visual inspection what it revealed and the readily visible water and suspected mold impact on the building materials and with in the HVAC closet. The environmental assessment was similar to the contractors our leasing office used but the surface sample mold spores taken the previous company failed to test for. Randy was supportive with our concerns was available through text messages if we had a questions and along with the report he provided us very descriptive information with what we were actually dealing with. This company was wonderful to work with and higley recommend We were in an unfortunate situation due to our living conditions that we were unable to choose this company for repairs and had to go with a quick fix from our rental property. Eventually after battling back and for with the leasing office they FINALLY had a subcontractor come out and clean all the coils to the unit as it in fact had questionable and concerning mold growth. We would not have known this if we hadn't had Adaptive Environmental Consulting Group come out and do the professional analysis that should have been done to begin with. Also, the leasing office wanted a copy of this report and we were unwilling to do so because they were not willing to reimburse us the cost of this 2nd opinion. It was a terrible situation and eventually got resolved, but apartment living you are stuck with whom they chose to take the cheapest route possible.

What a huge waste. Randy sounded okay but if Johnathon shows up I wouldn't bother. I showed him…read moreto the bathroom where the toilet leak was. I woke up today feeling awful. I asked him if the toilet leak could be causing that. He said "I dunno, it looks nasty."' I showed him the vanity. He didn't even get down and actually look IN it. He just peeked inside from afar. Then i showed him another room and said that it's musty smelling and he didn't seem to know much about that. I called someone else when he left, and right over the phone she said "of course the back up from the toilet could be making you feel sick. There's bacteria and maybe mold in there.' Ahhh. So much more pro sounding than 'that's nasty.' Also he was supposed to call if not coming at the certain time so I could put my dog away. He didn't do that and was really nasty about it when I asked why.

Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

ALM services were there to save me if I needed them, but it turns out I didn't end up needing them…read more My home was built in 1980 and during an emergency flood in my home, another crap company charged me for an asbestos sample which they illegally called positive. ALM was willing to step in and do a second test before my insurance company stepped in and said nevermind. My house was built BEFORE mandatory testing was required. So I assume ALM is a good company. Thanks guys. They support women.

ALM Services did a fantastic job with the asbestos abatement and popcorn ceiling removal in my…read morehome. From start to finish, their team was professional, knowledgeable, and extremely thorough. They took the time to explain the process, ensured all proper safety procedures were followed, and kept the work area clean and well contained throughout the project. The crew was punctual, respectful, and clearly experienced in what they do. The popcorn ceiling removal looks great, and it's a relief knowing the asbestos was handled safely and properly. They made what could have been a stressful process feel smooth and well managed. I highly recommend ALM Services to anyone needing asbestos abatement or similar work. Their professionalism, attention to detail, and quality of work truly stand out. Great experience overall!

I had a water leak in my attic & called a retired relative that referred me to someone he trusted…read moreto immediately fix the leak. The experienced plumber that fixed the leak was quick & fast and referred me to using Drystar as a restoration company. I went with it since the plumber was awesome ( but not affiliated with Drystar). Drystar came out quickly with multi fans to dry the attic & removed all the damaged insulation, drywall and baseboard of an affected wall. They sealed off the attic with tape & plastic tarp until it dried out. ( I had to re-tape the plastic barriers myself several times to keep it secure due to cold weather affecting the tape adhesive). My insurance took care of the pay out to me & Drystar... USAA won't talk direct to a restoration company unless you use their preferred vendors . ( So I was a " go between" several times to keep things moving) . The paint job & the drywall replacement was quality work and it looks good. I needed to remind the company to replace the insulation but that was taken care of immediately. I would use them again. Side note : One of the initial Drystar consultants that conducted the estimate of damage & cost that came to my home initially moved onto another company during this whole process & this caused minor delays as well but overall I was happy with the end result. I felt the cost was very fair for the work done. ( the entire process took several weeks due more to insurance procedures ) .

"I was disappointed with my overall experience with this restoration company. The quality of the…read morestucco and flooring work did not meet my expectations, and I have concerns about the workmanship of the contractors they use for these services. I would encourage the company to take a closer look at the standards of their subcontractors to ensure customers receive the quality they're paying for. I hope to see improvements, as restoration work requires a high level of care and precision."