Now days it seems good service and work ethics are hard to come by. From the first phone calls…read morewith Ashley and Vanessa, I was pleasantly surprised. Both ladies were quick in their phone responses, friendly and understanding. Their work crews were on time and took great care to get the area ready for the repair work. They used plastic and taped off areas to minimize dust and left the area each day clean and neat. Nico, Operations Manager, was reassuring and was not in any hurry to answer my questions. Thank you for your professionalism!

Our claim began on Monday, Feb 6th 2023. We had a leak coming in from our laundry room and it took…read moreus about a week to see if this was an insurance or home warranty issue, but when we found out this would be an insurance claim we contacted my ex husband who referred Alex with Slate. We called him on March 15th, he came out on the 17th and let us know the steps and process of what to do. He said to call our insurance (State Farm), assured us that they do a lot of work together and to make a claim. He said to tell State Farm we are working with a restoration company (Slate) and to start the claim. Alex did not give us a quote at this time but wanted us to process the claim in which we did. When that was done he started planning on his equipment arriving and getting the job started. Since she had told us that State Farm is a tricker insurance where he has seen claims like this get approved but also has seen claims like this get denied, we were VERY hesitant to start work and voiced our concern. We also told him we do not feel comfortable starting this process without the approval many times but he assured us by saying "Don't worry, I wouldn't accept this job if I thought it'd be denied" "It's okay, that we don't have the approval because if we don't, it's my job to get the approval because that is how we get paid." Our trust in him got our better judgment and we signed the papers to start work without getting a number estimate but again we have voiced that we want to stop at the threshold of our insurance deductible at $2500 because without approval we did not want to come out of pocket that much. We made it very clear financially we will not be able to go above that as well as move forward without being approved by insurance. Again, he was reassuring us that there is no way that this could be denied. (Texts messages attached of us asking for estimates and saying we need to stay with our deductible threshold) When the crew came on the 20th and started to pack up we had a conversation with the team because they were telling us how they would have to put plastic tarps up, cut out the cabinets (in the areas where the leak was not at.) I could only say "okay" cause I do not know what is right and wrong, what is wet and needs to be dried, I can only trust the company we hired. But when Thomas heard all of this, once again he questioned "why do you need to pull out all these cabinets? The leak is now there? What do you need to cut out the drywall that far? Why do you need to hang up tarps? That will be an additional cost." Which again, at this time Alex and his crew mentioned that they needed to test for asbestos, that they testing would be to our cost. I said, "okay but if it is hot for asbestos, would that make this claim more expensive? Because again, we have not gotten approval and if what is done so far is MORE than $2500 if it is hot for asbestos how much would that add on?" Alex said, "If it's hot for asbestos that will probably be an addition $1500" I then reminded and asked him again, "Okay Alex, remember we do not want to go over our $2500 if we are not approved yet. What are we at right now, cause if we are hot for asbestos and that adds $1500 we are already really close to our deductible. Shouldn't we stop until we get approved so Thomas will not be upset with the total?" Once again, "no, no Michele I am confident we can get this covered" Well, they ended up gutting our kitchen, ripping out the cabinets and ruining them that we can not put them back together, they told us no matter what they would do everything in the least invasive way possible because they needed to take pictures for the insurance company but again with the confidence that they would get this covered explained to us,"it's okay if they are damaged because if the insurance can not find a comparable match to what you have they will need to replace not only the cabinets pulled out but replace the entire kitchen." All of the review in pictures

Thank you, Roy, for dispatching your team, Hector and Jose, to repair the water damage at my…read moreresidence. They arrived on time and demonstrated a high level of efficiency, thoroughness, laser focus, and professionalism. After completing the work, the damaged area looked as if the incident never happened. The quality of their work was outstanding. I also want to give kudos to Jenifer and Kelsey for making my insurance claim process seamless. HOOAH!! James Wilson

I dealt with Kallan Creager the cor owner​ Wesmor he requested a very large deposit over $3,000. He…read moretook my money, never did the work and then threatened me and told me he was going to keep my money and not do the work. I would stay clear of this company. They are thieves and if you want to get ripped off use them

24 Hour Flood Pros of Phoenix was so good I'm a repeat customer (unfortunately I had more than 1…read moreleak). Throughout both experiences, Matt came promptly, even late one evening within an hour of me calling him. The first time I was made aware of the leak, I was out of town and was forced to arrange restoration from Chicago. Matt and his whole team were amazing through this process and were even more communicative through phone and text messages so I would not have to worry, and calling me and letting me know timeframes they would arrive. The second time I was home and got to meet the whole team and they were awesome! With the 2nd leak, which was a neighbor refusing to cover the damages, they were super patient with payment, looping my litigation team in, and providing competitive pricing. In addition to their restoration team, Tiffany from the main office and billing department was super hands-on and quick to return my calls. Leaks suck, but call them, cause they don't suck. :]

I called 24 Hour Flood Pros right after I had the buckets in place to catch the rain coming through…read moremy wall. Justin was at my house within the hour locating the leak and putting a plan together to stop the leak and fix the damage. This was my first experience with a leak happening to the most expensive thing I'll purchase so I was pretty stressed. Working with Justin and Ashley reminded me there are still amazing people out there willing to help in your time of need. There is an old saying, Crisis doesn't create character, it reveals it. Thank you both for caring, it was exactly what was needed in my time of crisis. Terry T

Mark, Jack, and the team at Lifetime remodeling did an amazing job replacing our floors. They were…read morenot only quick, but did quality work!

We had a wonderful experience with lifetime and especially with Kyle who was in charge of our…read moreproject!! He went above and beyond and continued to stay in touch and was very hands on making sure everything was perfect for us! Very professional reliable trustworthy !! I would highly recommend ....as its very hard to find quality reliable contractors !

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

I can't say enough good things about these guys. They have fixed a number of small,medium things…read morehere and have become my go to team for anything I need done inside and out. Lucky for me they were the first contractors we called when we moved to Tempe.

When my Wife and I purchased our new home there was a long list of things needing to be repaired so…read morewe contacted Home Repair Pros LLC along with some other companies to get some quotes. David came out to meet with us promptly to look at the issues, and we felt they were the most honest about the work that needed to be done to fix our issues and had the most confidence in them that they would do the best job so we chose to go with them. He didn't disappoint. Not only was all the work done fast and efficiently, but the quality of the work was excellent and the final price actually came in quite a bit under than what we had anticipated it would be in the beginning! We've had several bad experiences with contractors in the past and it was nice to work with someone trustworthy and competent. In fact, we were so happy with the experience that we had them also help us with the renovations of a rental property of ours a few months later and were equally happy with that job as well. We will continue to use Home Repair Pros for any home improvement or repair needs that come up and would highly recommend them to anyone else too.

I can't say enough good things about Prickly Pear Plumbing & Air and Cory. Last night before bed I…read morenoticed the house wasn't cooling down and the thermostat was showing 80 degrees. Of course, this happened after hours when most places weren't answering. I called Prickly Pear and Cory actually came out that night, stayed late to figure out what was going on, and then came back first thing this morning after getting the part needed to finish the repair. He went above and beyond to get our AC back up and running, especially on such short notice. Really appreciate the quick response, honesty, and hard work. I would definitely recommend Cory and Prickly Pear Plumbing & Air to anyone who needs HVAC work!

For $250 I received 90 minutes of help from a handyman and his apprentice. They were very nice but…read moredidn't do any better than my unhandy self. They each carried a cordless drill and did great unscrewing/rescrewing cable ties. However for the main job redoing one door hinge they drilled through the side of my door within 5 minutes of arriving. My wife is unhappy with how they left their damage.

My property manager regularly uses this company for issues. The work they perform seems…read moresatisfactory but has at times been incomplete. They charge a trip charge, so they benefit from not doing complete work. Realize whatever they are quoting will come with this premium add-on. To go to our property this charge has varied even though it's the same property. I'd get in writing exactly what they will charge. I personally don't recommend a company that can't be up front in their charges and include hidden charges to increase their margins.

I highly recommend Chaos Construction! They did a great job for my renovation with a great rate!…read more They finished in a timely manner and had great communication!!