I had a water leak in my attic & called a retired relative that referred me to someone he trusted…read moreto immediately fix the leak. The experienced plumber that fixed the leak was quick & fast and referred me to using Drystar as a restoration company. I went with it since the plumber was awesome ( but not affiliated with Drystar). Drystar came out quickly with multi fans to dry the attic & removed all the damaged insulation, drywall and baseboard of an affected wall. They sealed off the attic with tape & plastic tarp until it dried out. ( I had to re-tape the plastic barriers myself several times to keep it secure due to cold weather affecting the tape adhesive). My insurance took care of the pay out to me & Drystar... USAA won't talk direct to a restoration company unless you use their preferred vendors . ( So I was a " go between" several times to keep things moving) . The paint job & the drywall replacement was quality work and it looks good. I needed to remind the company to replace the insulation but that was taken care of immediately. I would use them again. Side note : One of the initial Drystar consultants that conducted the estimate of damage & cost that came to my home initially moved onto another company during this whole process & this caused minor delays as well but overall I was happy with the end result. I felt the cost was very fair for the work done. ( the entire process took several weeks due more to insurance procedures ) .

Worst company, stay FAR away. Made the massive mistake of calling these guys to take care of a…read moreleak in our bathroom, 2 years later (yes 2 years), i have cabinets that dont shut, a tub that is still not connected to the water supply, unmasked paint lines that has paint on my granite. I could go on. This company is the absolute worst!

Josh came to give me a free quote and was extremely thorough using moisture meter and heat sensor,…read morewhich other companies didn't do. He was so honest that he made it clear that there was no remaining moisture or lasting wall damage and a handyperson could do this job for a fraction of the cost of other quotes. This company's honesty and thoroughness impressed me and I highly recommend them for any leaks or similar issues!

WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

I had an emergency leak problem & Good Time Plumbing came to my rescue the same day and worked…read morediligently until it was resolved. The technician was Azriel He was fabulous. He explained everything clearly & kept me in the loop step by step. Azriel work was impeccable. I highly recommend Good Times Plumbing & I highly recommend Azriel. I will use them in the future & I will be requesting Azriel. Thank You for a job well done.

I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

Wonderful employees! They cleaned up water damage in two rooms in our old home. We've dealt with…read moremany similar companies over the years. They are by far the best. They're clean, quick, courteous, and so helpful!

From the owner: Water damage can happen at any time, and you need a reliable company you can count on. At AZ…read moreFlooded, we provide fast and professional water damage restoration services around the clock. Whether you call us at 2 A.M. or midday, we will be there to assist you promptly. We strive to make your experience with us perfect and ensure that your property is restored efficiently. Always be sure to call us as soon as you notice water damage to prevent the growth of black mold. AZ Flooded is affiliated with Super Savers Restoration Inc., and we specialize in 24-hour flood service, emergency flood cleanup, and water damage restoration. Trust AZ Flooded for all your emergency flood service needs.

David with Copperstate was very helpful and Informative and transparent with me I feel this company…read moreis very reputable and I would reccomend Copperstate to anyone and everyone great work David and Copperstate

When I had a supply line (water pipe) burst very recently, I worked with Jackson Haynes as the…read morecontact between the workers, the office, and me. He was very helpful, professional, knowledgable, and kept me informed about what was happening and what to expect as the project moved along. I am pleased not just with Jack's work, but the workers provided good quality work, cleaned up after themselves, and were all appropriate when interacting with me. I will use this business if I have any need that they can meet. Well done Jack and Copper State.

Great service the reps explained the process in away I could understand and have kept myself and…read moreinsurance up to date daily. They have always been to my house on time when they said they would be here. I would recommend Patterson to everyone.

We had water damage from our upstairs bathtub into our kitchen ceiling and walls. Patterson was…read moreamazing working with us and insurance making sure the process went as smooth as possible and remained in the parameters of the insurance estimate. They even had even had an issue with our supervisor not responding to us mid repairs for days and they escalated the issue and immediately reassigned to another supervisor who went above and beyond to take care of us ASAP. I was shocked with how well they handled this issue as it certainly was a nail in the coffin and I was holding the hammer ready to swing. They gained all my future business, not only based on the amazing repair job they did, but based on how management handled the employment issue internally to not disrupt the quality of customer service they pride themselves in.

RE: Arizona Restoration Specialists…read more We highly recommend this company. They were punctual, informative, efficient, and personable. We had a leak in the wall behind the washer and dryer. Apparently, it had been leaking for quite a while. (We found out that it was the washer drain pipe, so it only leaked when doing laundry.) We contacted Dallin at Arizona Restoration Specialist on Tuesday 1/13. Wednesday 1/14, Dallin came and inspected the damage and advised us of the process. He emailed us an estimate that afternoon. Thursday 1/15 we contacted Dallin and made arrangements for them to start work on Monday 1/19. The weekend gave us time to empty the freezer and move other items. Monday 1/19, Dallin and his crew arrived. They moved the washer, dryer, and freezer to the garage. They isolated the damaged area and removed all of the damage and mold. His crew discovered the broken washer drain pipe when removing the water damaged wall materials. They set up a dehumidifier and a blower to dry the area and clean the air. Wednesday 1/21, they checked on the progress, did more scrubbing on the wall studs, and made arrangements for an inspection. Thursday 1/22, Dallin inspected the work. The air quality inspection was completed by another company. Dallin made arrangements with a plumber to fix the broken pipe. The plumber arrived to inspect the pipe damage. They will return after the clearance from the air quality inspection. Friday 1/23, room air quality inspection passed. Dallin sent his crew to remove their equipment. The area was ready to be repaired. The plumber came over and replaced the broken pipe. Drywall work is next. All of this was accomplished in 10 days. Amazing!! The estimate was reasonable, the work done efficiently, and they left the area clean when they were done. These guys are amazing!! Louis & Sandra Parker

I called them on a weekend and they arrived to my home with in 45 minutes and avoid me having to…read morerepair my entire ceiling. They are very professional and prompt they kept me informed every step of the way on getting my house leak back to normal. They deal with my insurance directly so I had more peace of mind. Very glad I called them and would recommend to other people. Every thing is back to normal Thanks to Arizona Restoration specialist and team.

Did interior repair work. I did have to call back and remind them painting the wall was included…read morein the insurance estimate and amount I had just paid them...al.ost $600 just to paint one small hallway wall which I think is a ridiculous amount. I asked if I could just get a refund of that amount abd I'd paint it myself but was refused.

I had a pipe break in my upstairs bathroom which caused sewage water to leak through my kitchen…read morelight fixture. Yuck! I was in a complete panic when ADT Restoration showed up. From the moment they stepped foot through my door they were calming me down. They basically said that they were here now and everything would be fine. They walked through my house and showed extensive knowledge right away. They talked straight to the insurance company for me and I knew they were going to get the job done right. They put fans up to dry out my house on the first day and saved my home from mold! I cannot say enough about ADT Restoration! They are amazing. Randy, Trevor, and Dustin thank you so much for all that you do. Life savers you are.

My water heater decided to have her water break the night of my birthday. My garage was beginning…read moreto flood... So I called Parker and Sons and they came out determined it was necessary to get a new water heater in here and also set me up with dry force because my drywall and my sons drywall and baseboards were destroyed due to water damage Michael French came out and he gave me an estimate ran me through the process. He took pictures and videos from my insurance company and the claim which he handled from start to finish and he's maintained contact with the claim agent... Michael went ahead and took out my drywall. He set up fans, in both the garage and my son's room and gave me absolutely amazing. Customer service did the job with integrity, and did not take the situation for a ride with extra costs. He secured the safety of my homes structure and gave me hope lol NOT TO MENTION talked me out of a anxiety attack. Thank you Michael for being amazing

BEWARE: SCAM TACTICS AND UNPROFESSIONAL CONDUCT…read more One of the most powerful things you can do is leave a truthful review -- especially when the safety of others is at risk.This company either shows up without being called, or you may be "referred" through a shady contractor or deceptive claim process. In our case, we never contacted them -- Parker & Sons contacted them. Once inside, they used what appeared to be a pin-type moisture meter, which is designed to measure moisture by pressing the metal pins directly into or firmly against a surface like drywall or wood. Instead, this individual waved the device around in the air and slid it across the floor -- a method that produces inaccurate and scientifically invalid readings. This behavior was misleading and unprofessional and deceptive. There were no visible company uniforms, no name tags, no proper business cards, and no verifiable credentials shown. They were unable to provide a working business phone line with voicemail or office contact. This is a red flag under the Arizona Consumer Fraud Act (A.R.S. § 44-1522) which prohibits misleading business practices, especially those that can financially harm consumers. We later confirmed: The phone number they called from had no professional voicemail The main business number listed online also has no voicemail set-up No one presented professional ID upon entering our home Under Arizona Revised Statutes § 13-1502, entering someone's home without proper identification under false pretenses can be construed as criminal trespass or fraudulent access -- especially if done for profit or manipulation. KNOW YOUR RIGHTS: You have the right to refuse entry to any business that does not show valid ID.You have the right to refuse entry to any business or individual who does not present valid photo identification, proof of employment, or contractor licensing. Simply viewing their ID is not enough -- most people cannot memorize names, badge numbers, or license info in a few seconds. You have the right to document this information, including taking a photo of their ID or business card, for your own safety and records -- especially when someone is entering your private home, photographing rooms, or assessing potential insurance work. You have the right to request all licensing and bonding information in writing. You have the right to verify phone numbers, company registration with the Arizona Corporation Commission, and to record interactions in your own home if you feel unsafe. Please do not blindly trust anyone who enters your home. Ask questions. Demand credentials. If they pressure or manipulate you, call the authorities because once you let them in authorities won't help the victims. We are now documenting this experience and reporting to: Arizona Attorney General's Office Better Business Bureau (BBB) Arizona Registrar of Contractors (ROC) Federal Trade Commission (FTC) You are not powerless -- and neither are we!

I met the owners and staff after I had a pipe burst in my house causing thousand of dollars of…read moredamage, The owners of the company Becci and Brian came out the same day. They were professional and extremely courteous. They handled all the insurance details and started the repairs the same day. They didn't just treat me like a customer but more like a family member.

i've had really bad luck with leaks in my home this year. Luckily I called fast track restoration…read moreright away and they showed up quickly to see what's going on. I feel like they are very honest in assessing what needs to be done. For example, today I thought for sure they were going to have to tear the basement apart and it would be a huge insurance claim, but it wasn't! They tested everything to make sure that we were good and gave inexpensive recommendations on how to fix what was damaged. These people are great!