Contacted Assured Document Destruction on a Monday to get an estimate for 35-40 bankers boxes to be…read moreshredded at a residential address. Braeden got back with me in less than 10 minutes. Christy called me in the afternoon to schedule - they could come in 2 days! Wow! Adrian called on Wednesday morning to let me know what time he would arrive. Adrian (the driver) came (on time!) - he was polite, and worked quickly and efficiently. There were no hidden charges - the bill was exactly as estimated. Christy had asked me when I scheduled if I wanted them to take the empty bankers boxes after shredding for an additional fee. Absolutely! (No shredding company has ever offered me this. They always dumped my files, and left me with the boxes!) This was sure better than smashing empty boxes and trying to fit them in the recycle can. I would highly recommend this company. Smooth process from start to finish. Nice people. And, they had the best price! I will definitely use them again.

I didn't realize Assured and A-1 are probably the same company. When I called the Cutter's number…read moreto get shredding done, I got someone from Assured. I asked about Cutter's and she said they bought Cutter's last year. She said they always had the number I called, so I'm not sure if the Cutter's number forwarded calls to Assured or not, which would make the statement the lady that answered the phone true, but idk. Anyway, she told me it would be about $130, I believe up to 10 banker's boxes. I said I had the equivalent of 4-5 boxes. She said they could shred up to 10 boxes, so anything less they'll take for the $130. I was used to paying $30-60 with Cutter's, depending on how much shredding I had to do, so this price seemed outrageous to me. The lady on the phone seemed to me a bit snarky, but I could have perceived it that way after she told me the price is still $130ish ($129.XX). A part of me wanted to be sarcastic, but I wasn't. There wasn't any need to ever be sarcastic. I thanked her for her information, but it did not seem reasonable for me to pay so much. I ended up getting a much better deal with a Tempe company with incredible service & pricing and pay for what was being shredded instead of some flat price regardless. I've read a number of the reviews and they seem to like Assured, so maybe the woman that answered my call was having a bad day. idk. But I am missing Cutters.

Update! Jesus just came to pick up! He was respectful, helpful, just plain awesome! I'm happy!…read more We've had so much trouble dealing with this company for the past month. There's simply no way to talk to someone local; calls go to a call center in another country I think, everyone sounds foreign. We literally have boxes overflowing, as we waited on the 7, I repeat 7, missed scheduled pickups. Still no pick up. Ugh!!!

Absolutely LOVED this company up until they went paperless--that's when they fell apart. I have…read morespoken to 4 different people there now and no one can seem to figure out when I paid, what I paid, and what for. Meanwhile, I paid my balance in full 5 months ago! My account remains on hold with a billion "tickets" opened to look into the matter. I don't have the time to babysit these people while they figure out my account for themselves. I even provided them the confirmation of payment email and bank statement. THAT wasn't enough!

I had 3 bankers boxes that I needed to purge. A-1 Shredding has an Easy drop off location & very…read moreFriendly service.

The lady that answered the phone was courteous and informative. I told her what I needed and she…read moresaid that it probably would not work out well for me, as they do not allow clients to meet the mobile shredding truck and they do not allow clients to watch the shredding process (due to privacy stuff). I get that. I was just used to how a different company operates. She did say I probably would not want to drive out so far to drop off my shredding either. It's not that she didn't want my business, but figured I probably wouldn't want to drive so far for shredding especially if there are closer companies. So even though I was not able to give A-1 business, I appreciated the woman who answered being honest, BUT professional and courteous to me.

The team there is very helpful, meeting you at the door if you have items to shred. Good pricing…read morefor drive shredding, and supporting a good cause.

A great local resource with an excellent cause. Free paper shredding (I highly recommend donating…read morewhat you can!) Easy drop off and the staff is extremely kind! Highly recommend.

Service was excellent, timely, staff was efficient, it was comforting to watch our documents being…read moreshredded in front of us.

Prompt service reply. On time, good communication, and professional. Good value and cost effective.read more

I had been with the same mobile shredding company for more than a decade, which I normally call…read moreevery 9-15 months. When I called this week, I found out they sold their business a year ago and was bummed. I typically have about two to three 13-gal bags filled. This time it was 2.5 bags. The quote I got from Assured (the company that bought Cutters) gave me a quote of about $130. That's nuts. Reggie from Cutters used to charge me close to $40 or so. I would meet the truck wherever near me on one of their routes. No big deal. And I would see my stuff being shredded. This worked well for over a decade. Assured said they would be happy to help me (at 2-3x the cost). Called some other places and would've went with another company that was willing to work with me, but on the day I wanted shredding and called that company to see if they could fit me in on their route, I didn't get a call back in a timely manner, not until the end of the work day and by that time, I found THIS company, PREMIER, who was willing to work with me. Premier does not have a mobile service that I'm aware of and they are located near the 143 & University, which isn't too far from the engineering place I retired from awhile back. I spoke with Sophia (I think that's her name) and she was very friendly, polite, professional. She gave me instructions that were simple to follow. I drove through the gate and pulled up in the area for Personal Drop off. David (the lead guy) and Mark met me, helped me carry my stuff into the warehouse where they do the shredding. They allowed me to watch the shredding take place, told me how much it would cost me, and asked how I wanted to pay. I paid by my Apple wallet. Shredding happened quickly. David explained to me how the shredding machine works. It was all good and very quick. Yes, I had to drive from Gilbert to Tempe, but it was mostly freeway, so less than 20 min. The price turned out to be better than I expected. I will be back.

I had a large box of documents that needed to be shredded. They were great - did the job and…read morefriendly staff!

Jepco has great prices but they must be going through management changes getting a pick up is time…read moreconsuming.

Be aware of this company, they lie, cheat you out on money, tell you to call before coming so NO…read moreONE ANSWERS! Then upon arrival just to get told they're pay 20.00 a ton. Remind you i bring 9/12 bail. I come far, just receive 20. A ton, insane ridiculous. ​They steal from companies and hardworking individuals not cool at all. Be VERY AWARE PLEASE AND HAVE A BLESS DAY!!

Be very careful when renting in this place I do not recommend it they robbed me twice and did…read morenothing this place is not safe to store your things and they also raise the price without telling you I do not recommend it

River Storage is amazing for all of your moving needs. They have the truck if you need it and they…read morealso have affordable They also have a in the front office. Her name is Nelly. She make sure everything is right and ready for you to move in and she helps make move. Customer service is exceptional. And she went above and beyond to help me out so if you ever check this place out, ask for Nelly