I dropped my external hard drive - dumb and careless. It wouldn't work so I took it to Desert Data…read moreRecovery and they saved me. I had photos on there for the last 20 years and was so worried. Nicky, one of the co-owners, explained what they could do and how the whole process would work. I never wondered about it because it was so clear what they could/would and could/would not do. I left my hard drive with them and in a short time had an email explaining that they probably could recover my photos. And they did! I was so happy. The price is not cheap but it's reasonable considering what DDR is doing for you, In my case, in was bringing back 20 years of photos. (By the way, I learned to back up everything - redundancy!) I recommend this service without hesitation. They are transparent and customer-focused. If you have this happen, don't try to fix it yourself because that makes it harder for DDR to recover your stuff. Just take it in and explain what happened. They are not judgmental at all. They want to help and they really did help me.

SUPER HONEST!!! I had a Seagate 8 TB hard drive hub that was…read morerunning, fall off my table headfirst onto the floor, and landed on the front connectors of my hard drive. It jammed the USB A, remote plug for my wireless mouse, into the front of the hard drive. After I picked it up the drive and tried to plug it into my computer, the drive would not mount. I thought all was lost, so I sent it over to Desert Data Recovery. I got a call the next day from a very nice woman, Kaylynn Ehlers. She explained that they would get to it after the weekend. They got back to me on Monday and explained the situation. They had taken the drive apart, and ran some tests, and said that although they could get the drive to Mount once they removed it from the case, they could not guarantee the integrity of the data. Kaylynn explained they could run a data recovery on the drive and quoted me a very reasonable price, but I opted to take the drive and try to recover the data myself since the drive could mount. I was actually successful and VERY LUCKY all data was recoverable. I really want to thank Kaylynn Ehlers over at Desert Data Recovery for her honesty and for helping me with the situation without a cost. I really trust these guys as they were honest with me and also quoted me a reasonable data recovery price. If I ever am in a situation again, where I need data recovery, I will not hesitate to give these people my business. They charge nothing upfront for an estimate with some analysis. A lot of companies do charge an up-front fee. Additionally, you don't have to send out your drive. You can drop it off locally, either in Mesa, Arizona or in Peoria. Thank you again, Kaylynn and Desert Data Recovery.

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Excellent service, friendly, and did an amazing job getting my laptop running better than new,…read moredefinitely recommend

Very knowledgeable. Arrived at sheduled time. Diagnosed the problem unfortunately the repair…read morerequired replacement of hard drive. I received my laptop in working order ahjs promised, in just a couple days with all files, icons, etc. In tact.

The tech arrived as expected, was able to repair the issues with my son's computer without…read moreproblems. We haven't had any issues since. Well worth having someone come to us versus taking in the computer. Thank you

Ray, truly, is absolutely amazing. He saved me a tremendous amount of heartburn and money resulting…read morefrom an extraordinary misdiagnosis by the "Genius Ber" at the Apple Store (where I brought my 2013 iMac for diagnosis). They said I would have to take my computer elsewhere (because it was "outdated") to have a power unit installed. I began contacting Computer repair business businesses to get pricing on installation of a new Power Unit . Within a few minutes, I received a phone call from Ray (as a result of my inquiry to his business). I told him the issue. After only briefly speaking to him on the telephone he was able to tell me that it was unlikely to be the power unit. While on the phone he gave me some instructions of what to do to my computer and, like magic, it came to life! No power unit necessary! That, alone, saved between $250 and $550 (or more). Then, he was able to tell me, via the phone, that my operating system, as well as the new operating system that I installed, we're both corrupted. Again, over the phone, he was able to successfully guide me how to take care of THAT issue. FURTHERMORE, he stayed on the phone with me and directed me how to clear my cash and get rid of things that he called useless "crumbs" scattered throughout my computer that slowed my computer down. Talk about going above and beyond!! And, voilà, as he said it would, My computer worked faster than it has in years. This man is a true fountain of Apple knowledge (and probably for Windows), repair, and upkeep. More importantly, I believe him to be the most ethical and hard-working people I've encountered in any field. I HIGHLY recommend that you contact Ray before you embark on spending money on your computer issues. I stake my reputation on it!

From the owner: At TechWiselders, we don’t just fix tech problems—we build lasting relationships with our clients…read more With over 24 years of experience in Information Technology, we specialize in making technology work for you. Our approach is simple: provide reliable, professional service tailored to your needs, whether it’s for your business or home. Why Choose Us? Fast & Friendly Support: We explain tech solutions in simple terms, so you’re never left in the dark. Personalized Service: Every client gets customized solutions, whether you need virus removal, network setup, or data recovery. Trusted by Businesses & Homes: From IT management to e-commerce solutions, we handle it all. Our Services Include: * Help Desk Support (remote & in-person) * Virus/Malware Removal * Data Recovery * Network Setup (wireless included) * Website Design & Online Store Setup And much more! Contact us today and get a FREE consultation! We’re ready to solve your tech challenges, big or small.

I have known John for many years and I have learned that there is nothing that he cannot solve,…read morewhen it comes to computers. He is very fair in price for his services, I would recommend John to anyone needing help with computers. Jerry L

Based on his excellent Yelp reviews, I called The PC Guy for help with my broken laptop. John…read morereturned my call very quickly. He was kind, helpful and did not rush our conversation. He understood my problem and shared some ideas with me about how I might fix my problem on my own. In today's atmosphere, it is rare to find a person like John who truly cares about his customer and isn't just looking to make a quick buck. After one of his ideas worked for me, I asked John how I could pay him. John thanked me, but refused. If you want an honest and knowledgeable repair person, look no further. Call John now.

Sean is a one man shop who fixes computers in between his main job: being a father to two young…read moresons. Disclaimer: Sean is in the process of moving his storefront from Tempe to Gilbert and is running a pickup/drop off service. I offered to meet him halfway as his location was around 20 minutes away and he was very grateful. I am not one to typically leave reviews, however Sean was so kind, well meaning, respectful, and gave me live updates about how the repair was going. This was the best customer service experience I have ever received in tech. The apple store quoted me at $1300 and sean completely repaired my water damaged 2017 macbook pro and was able to recover all of my data for just $400. My computer was under reasonable use conditions and slightly dirty when I gave it to him. He returned it back in sparkling condition having cleaned thoroughly the interior and exterior. He even cleaned my dusty fans even though they had nothing to do with the repair. Above and beyond service. 5 stars

Sorry for the late review Sean! I am a telecom worker and needed my three computers fixed in…read moremultiple ways in a hurry. Sean was very reasonable and trustworthy. The only problem now is that I am no longer working in Phoenix and really wish I could have him over in L.A I can guarantee that Sean will be the best option for anything you need, so look no further!!!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

The team at Data Doctors are very efficient and outstanding in service level. Francisco, was able…read moreto resolve our issue with a CPU cooling fan in our laptop as well as an issue with a Wi-Fi driver. Cannot rate them high enough. Best location at 16th St. and Camelback. A sincere thank you.

This review is for John at the 16 St/Camelback location. The frame/bezel of my monitor cracked and…read morebecame misaligned and pulled away from the keyboard section of my laptop. I could see some of the laptops "guts" through the gap. Wires, etc. for most of the computers components are "routed" thru the bezel. Apparently this is not an uncommon problem for laptops. John the technician initially indicated the repair might take a couple of weeks since the part is not a common one for an older model. Long story short, the part flew right over, John jumped right on it, and the laptop was ship shape in just 4 days. I commend John for his technical expertise, communication, and hustle. I've been a customer of Data Doctors for many years and this is just one more positive experience.