Love this location!! I have very thin veins and usually require multiple tries to even get a slow…read moredrip of blood. BOTH times I have been to this location, they have been able to draw blood on the first try! They are skilled, quick, professional, and I definitely won't be going to any other location for bloodwork. Thank you Edit: My most recent visit here, the phlebotomist seemed rushed (though I was the only one, and she herself said my veins were thin). She did not check both arms before immediately fishing around in my right arm. On her second try in my left arm, she again did not feel for longer than five seconds, so of course it took a while before she discovered a vein. Four stars because I think I just got the newer, less experienced phlebotomist this time around.

This place was quick and easy. Took me a little bit to realize that it was inside the Safeway. I…read morewould give it 5 stars but there was only one person working doing EVERYTHING (running front desk and drawing blood, etc). I definitely recommend coming here if you need to get blood drawn. They're quick and you hardly feel anything

Quick and efficient. Friendly and knowledgeable. I recommend this lab for anyone looking for…read moreexperienced and professional labs.

the phlebotomist do a great Job... However the process to…read moreget your results is the worst. The phone support is so bad. They force you to listen to message after message that has zero to do with you. Then after fifteen minutes of phone spam, you get a person that treats you like you're bothering them and offers to send you back to the person you talked to from the begining. Its just bad phone support i would not recommend Sonora Quest Laboratories ,

When Dante wrote The Purgatorio he failed to include a section about this Sonora Quest location,…read morebut surely he intended to add it to later editions. You will be greeted by a room full of people, a closed reception window (opaque with lowered blast-shield), and a greasy iPad on a wobbling stand. You can enter your name and it will appear on a large, wall-mounted TV. Your name will sit there, unmoving, for hours, just like all the people in the waiting room. You will wait for so long that you can see gravity working on the people, crushing them into puddles of despair--despair so deep that smartphones cannot save them. Sometimes new people will arrive in the the waiting room, add their finger-grease to the iPad, and their names will appear in front of yours. They made appointments, and even the appointments are massively delayed. You will wait longer. Perhaps until tomorrow. A sad old woman paws at the closed door to the lab, saying that she forgot her car keys inside during her appointment. Nobody inside hears her and she knocks and scrabbles for ten minutes before the door opens, coincidentally, to finally admit someone. The old woman and the patient enter, tearfully overjoyed. Their suffering shall finally end. For those in the waiting room, another hour.

I always love coming here for routine labs and urine tests as they make scheduling online easy and…read moreare usually on time/friendly However this time the " lead gal" ( self described) was a bit testy and prickly trying to say I didn't have an order and she'd talk to the other gals. short cut to she was wrong but never apologized and quickly brushed off my address ( I'm from another state) I give folks grace as maybe she was having a bad day but the results come back fast and I truly like this place

I went to the Alvenon location and the phlebotomist pushed the tube into the needle part so hard…read morethat the needle then tore through my vein and skin. I have never had an experience like this. Then she asked me if I had put cream on my arm and proceeded to tell me it was because of this that her gloves slipped. She did clean my arm with alcohol prior. Knowing the laws of physics- for every action there is an equal and opposite reaction- I could see in the split second it was not going to go well. Horrible experience. If it was the cream, which I doubt, because I've always worn cream- it should always be assumed that people in a dry climate wear cream.

Another 3 days and no response from Sonora quest to see if they've received my requisition for…read moreblood work. If I didn't say these people were pitiful before, these people are PITIFUL!

Unfortunately, this was not the hospital I would have chosen, but I was brought here after an…read moreaccident. The initial check-in was quick, and I was seen within the first 30 minutes. The doctor told me I would be given pain medication, but unfortunately, I got water and meal right before getting discharged. (5 hours later). I was also not given any water or food while waiting for my CT scan results, which took approximately three hours. I understand that sometimes patients need to wait for test results before eating, but the lack of communication and basic comfort during such a long wait was disappointing. The doctor who discharged me was unable to answer most of my questions and had to repeatedly consult with a supervisor. That did not give me much confidence in the discharge process. When the doctor asked if I had eaten, I was given a dry turkey sandwich and two Uncrustables. I would have appreciated a more substantial and healthier option, especially after such a long wait. They also gave me a narcotic that almost made me faint on the way out. On a positive note, my nurse, Anne, was wonderful, and the staff in the radiology department were amazing. They were kind, professional, and made a difficult experience a little easier. Overall, this hospital needs better coordination between departments, improved communication, and stronger physician coverage. The long wait times and lack of clear answers made an already stressful situation much more frustrating.

Worst hospital ever. My boyfriend was hospitalized and the experience was absolutely horrible…read more My bf has a very common name and there was another patient with the same name in his room. They took my bf to an operation room by mistake. HOW SCARY! Thankfully one of the doctors called him by his last name and that's when they realized they had a wrong patient. SMH Now I'm trying to make an appointment for him for some testing and they can't make it because the doctor put an order in for wrong thing and they can't make an appointment until that is corrected. It has been a few days already since I first called. I don't event want to give one star but nurses that took care of him during his stay were extremely kind and did their job well so they deserve the star. They definitely need more help though. It seemed very understaffed. Avoid if you can! Unfortunately, this was the closest ER for us.

I made an appointment for 8 AM. Glad I did. Check-in was easy at the kiosk got called back very…read morequickly to submit paperwork, payment and just a few minutes later was called back for the appointment. The person taking my paperwork was very welcoming and I loved that they had a rainbow pin, identifying themselves as safe that made me feel very welcome. The lab technician phlebotomist also made me feel welcome and safe. She was friendly and told me everything she was doing a great stick!

First time here and it was the best blood drawing experience I have ever had. I was in and out so…read morefast I didn't even have time to take pics. I EASILY made an appointment online. Checked in via my phone (you can also use a QR code they send you at either of the 2 kiosks inside). Brought my orders from the Dr which they asked to see and was called in before my appointment time because I came early. I always fight with the phlebotomists. I need a butterfly needle in my hand. End of story. This lovely lady didn't even question it. Easy peasy. In and out. She used my hand, the blood flowed and now I won't be fearful next time I have to come here.

Facility is very easy to find. Check in process quick & painless. People in their are very nice &…read moregood at what they do. I always have to have them bring in the "expert" when drawing blood but once they do it goes super fast! Will definitely go here again for my routine work :)

I have never in all of my many years encountered a company that is so incompetent. They could not…read morefind my doctors orders, they stated there fax machine was broken. would not call my doctors office. I left this office and they told my doctors office they were processing the results. Now I'm no Rocket Scientist but if you could not find the doctors orders, how could you of done the blood tests my doctors ordered. This Laboratory should not be in business. They are truly incompetent. Please do not do business with Laboratory. Mistakes I know can be made but this is truly incompetence!!!! Scary at this time in my life that this is a company still in business.

I visited Labcorp today for blood work, and while I was waiting, I witnessed an interaction that…read morewas disappointing. A woman came in trying to get information about her appointment. The employee at the front desk was dismissive and skipped over her to help another person in line without first addressing her questions. When she politely mentioned how she had been treated as she was leaving, he ignored her again. It turned out she was at the wrong location and was supposed to be at Sonora Quest. Even so, everyone deserves to be treated with courtesy and respect. A simple explanation and a kind attitude would have made all the difference. I hope Labcorp reminds its staff that compassion and professionalism are just as important as efficiency, especially when patients may already be feeling anxious or stressed.

I've been here twice and both times it's been great. The check in process is super easy, you can do…read moreit on your phone, the kiosk in the lobby or reception. I've never had to wait more than 5 minutes, with a pre-scheduled appointment. Both techs were awesome and it was effortless to get the needle in. Everyone is so friendly and always greet you as you come and go. Can't say enough about how great this location is.

Linda has been my phlebotomist every time I've come for the last couple of years, and she is always…read moreso kind and professional, and she is a pro at finding a vein. Plus, the draw never hurts! The front desk is always great too. Zaina was super helpful today. I used to come here and didn't enjoy waiting, so the fact that they now are appointment only makes it SO easy! I love how efficient it is now! And the results are SO fast! I got my results this time in less than 24 hours! I've had to get regular labs my entire life, and I am so happy that I've found a place that turns what used to be a slog into an actually enjoyable experience! Who knew lab work could actually be pleasant?

I made an appointment so I wouldn't have to wait. Evidently they only had 2 people working. So…read morethey decided to both work the front, input patient lab, then each took one patient to the back. Then they both came to the front together and repeated the process. One patient had been waiting for two hours before they told him he needed an appointment. Even with an appointment it took 45 minutes.Where is the supervisor?