I've worked with Hector at Archibalds a couple of times now, and every experience has been nothing short of excellent. He's consistently professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. Whether it was my first purchase or this most recent one, Hector made the process smooth, transparent, and even enjoyable. He takes the time to understand what you're looking for, answers every question patiently, and always works hard to get you the best deal possible. If you're looking for someone at Archibalds you can truly trust and feel confident returning to, I highly recommend Hector. He's the kind of salesman who makes you want to come back again and again. read more

I went in looking for a truck, Eddie was very knowledgeable about the Tacoma I ended up buying. From test drive to keys in my hand it was fast a comfortable experience. Better than I was expecting. read more

This was the best car buying experiences I have ever had. We have now bought two excellent vehicles from Archibald's. This time we worked with Jerry and he was very knowledgeable and no pressure. We found a great car at archibald's, drove it, left and drove a couple other cars. Called them back and they helped us out. Now the search is over, thank goodness! Car buying is not my favorite activity, but I will come back to Archibald's. read more

Wonderful experience. Honest business and they made car buying pleasant! Really! Guy Adams did right by us. Would highly recommend.

Hector was super cool, but thought it was a little weird they were very aware I drove about 250 miles to pickup my vehicle and they only filled it up half way....... Also wasn't detailed very well at all. read more

We just got a car from there honestly they could of fill the vehicle up for you and detail it better before giving it to you

The overall experience was a bit rough. We saw a car online and inquired its availability. After several "misunderstandings" about its availability over the first few days we were not able to take it on a full test drive. After a few more days of aggressive sales tactics we were finally able to take it on a full test drive. Josh Archibald, the owners brother and loan manager took over and we ended up leaving very happy with the car we spent a week trying to purchase. The aggressive sales tactics were not appreciated once the right people were notified about them, and we were take very good care of thanks to Josh. read more

Sold me a lemon back in 2019. fully loaded Jeep Wrangler off the lot, battery issues, death wobble issues, air conditioning issues, & let me know they couldn't help me because I wasn't "from Washington". Tried selling the car back to them and they tried to lowball me to resell it to someone else, don't come here Buyer beware they said these issues "happen"... atleast the Manager let me know that he feels bad so there's that! read more

Just bought another car from Archibald's, the only place I would buy a car. Johnny was so helpful. They just make it so easy. Thank you, Johnny and Danny. Truly enjoying every mile, Archibald style! read more

Archibald's - My new hybrid Lexus! - Car Dealers Near Me - Kennewick, Washington

I had a great experience here! Honest and kind salesman! I worked with Hector and I highly recommend him! I never felt pressured to buy anything and he worked with my goals. I thought I couldn't afford much but he worked with me along with the finance team to get me a car I wanted with a monthly payment I could afford! read more

Guy Adams!! You are the man! Thank you for a flawless experience! Super personable, kind and AWESOME! Nikki the Finance Manager is so sweet and personable as well!! Me and my fiancé Kellen are very pleased with the outstanding customer service there at Archibald's on Clearwater. Definitely recommend asking for Guy Adams for your next car purchase!! Thanks again!!! read more

Friendly easy to work with - but you are definitely at a disadvantage if you are not there in person. I found my dream car at their lot online and tried working with them via phone/video to inquire on the car. It was a 3 day duration to inquire the information I needed.. The first day I called, they didn't have time to follow-up with me. The second day it was just a quick video of the car. They didn't try to sell it to me or probe any further. Was waiting for a financial proposal, but turns out it was in my spam folder the whole day and had to wait for the 3rd day to connect. It's day 3 and I wanted to secure the car, but it sold yesterday. I really wish their repsententives took the extra care to meet my needs virtually and to follow-up proactively. Or even send me over to a different sales rep who has time if you don't have time to be attentive to my inquiry. I'm very saddened by my virtual expierence with them because I could had walked away with the car if they had sat with me with a quality meeting in 1 day. read more

Pretty great experience dealing with the people here. I found a Jeep on AutoTrader, called up and Johnny answered the phone. Told him we'd be driving 5+ hours to get there and I needed to know if everything was legit with the Jeep. He went out to the lot took pictures and answered all of my questions that I had about the Jeep. We drove out and as our time got pushed back for arrival I let them know and they were cool the whole way. We finally got there and everyone was completely cool, no pressure at all. Everything that Johnny told me about the Jeep was true, and there was nothing wrong outside of what we had already discussed. Things went really smooth and paperwork happened fast. They even dealt with our little tangos causing havoc inside after being cooped up in the car for hours on end. Overall a great experience and definitely worth the 10+ hour round trip to get out new to us Jeep. read more

Archibald's - Car Dealers Near Me - Kennewick, Washington

My husband and I went to look at a car at the dealership door, but they sold it. When we drove by, we saw a similar one at Archibald's and thought we would just go take a peek. Guy helped us out and we took a test drive. I highly recommend going to see Guy if you are in the market for a vehicle. He was very candid and made sure we were happy with our pick. He didn't try to sell us something we didn't need or couldn't afford. Between him and Bruce handling our financing and thanks to their great connections in the biz, they got us a GREAT package that got us what we need at what we know we can afford. I don't know anyone looking to buy, but when i do I'll send them their way. read more

Archibald's - Guys business card - Car Dealers Near Me - Kennewick, Washington

I live in the greater Seattle area and came across a 2017 Ford Raptor for sale at this dealership 3.5 hours away. Working with Hector and Ed from this dealership made my shopping experience seamless. Hector provided me with very detailed videos of the vehicle and was responsive with any questions that came up which made me confident to make the trip out there. Overall, great experience and the employees want the best for both the buying and selling parties without being pushy. I have recommended to a friend who purchased a Chevy truck here as well. read more

Do you want something with a little pizzazz? If you do, this is the place to go! Archibald's specializes in high end, slightly used cars. I have seen almost every type of quality car here over the past few years. Jaguars, Mercedes, BMWs, Hummers, Minis, Lexus, Porsches, Lincolns and Cadillacs. I don't think I've ever noticed a Maserati, Ferrari, Alfa Romeo, Rolls Royce or Lamborghini, but I may have missed one of them when it was on the lot. This is a fun place to visit and to check out your dream car. If you want to buy one, remember to empty your piggy bank and bring your check book! read more

This place is awesome! The salespeople don't pester you while you shop and when you are ready to buy they are very professional and efficient. Normally you're stuck at a dealer all day when you decide to buy, not here! Probably the fastest car buying experience I've ever had. Everyone was nice and interesting to chat with too! Great experience. I would recommend to anyone and I'm sure we will be back when we are in need of another vehicle. read more

I bought a Mercedes convertible from Johnny, then a week later I came back and bought a Cadillac SUV!! great people, great dealership..I will never shop the big car lots again. These folks are NO pressure. Call Johnny or Danny today for a NO pressure deal on a car or truck, Steve Sutter read more

My first parlay into buying a car for several years. Friendly, accommodating superior service during and after the sale. Family owned and operated. I know it's a cliche for car dealers. However, all members of there staff were honest and transparent with all inquiries. They were a breath of fresh air. Buy a car at Archabald's! You will not be disappointed! Special thanks to Jordan and Alyssa. read more

After searching to find the best value, customer service, and of course price. I concluded that the best deal would be driving out of state and was set to do so. I stumbled on Archibald's because a friend of mine suggested them but I truly believed that I would not be approved in a high end dealership like Archibald's due to being a first time buyer as well as wanting a costly vehicle. I was told that no bank was willing to lend a first time buyer with no previous loan anywhere close to what I was asking due to risk management and was quickly turned down as expected. After just 24-28 hours Hector called me with the best news, His nonstop perseverance to assist my family was met with success! I couldn't be more happier with his hospitality and desire to help my family of 6 as we had a older Honda Pilot on the verge of catastrophe and ready to be retired. In sum, I am very happy with the results and would suggest to go there before anywhere else. Their expertise and experience with customers is over the top and their desire to find the perfect car for your needs is unmatched. My family's life was surely changed forever and will never have to worry about a reliable car again! My wife thanks a million times more than me haha. read more

Archibald's - Car Dealers Near Me - Kennewick, Washington

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I had a great experience working with Archibald's--although I didn't end up buying a car from them. I found my car from a private seller; however, I felt their salesman (Guy) really earned my business. Guy was very nice, very eager to understand what I was looking for and what was important to me. I was looking for very select years of just two models. Despite how picky I was, Guy was very respectful and genuinely wanted to find the car I was looking for. While Archibald's didn't have what I was looking for, Guy was very honest and helpful regarding the car market at the time (which was awful), but he also immediately began looking through his sources to find something to my specification. Guy was knowledgeable, courteous and very trustworthy. He spent quite a bit of time answering emails, reviewing cars I had found, and answering questions over the phone. I never once felt judged, belittled, or rushed. He was at all times respectful, professional and eager to deliver a car I'd love. If you're looking for a car, I'd highly suggest you go see Guy at Archibald's. read more

Archibald's is an amazing dealership with amazing people working for them. I worked with Guy who is a fantastic salesman and very personable. He was extremely helpful from working with me before I got to the dealership to changing the battery on the car I purchased because it had died. I highly recommend Archibald's for anyone looking for a new or used vehicle. read more

I bought a car from Archibald's and it was the best experience. I was comfortable from start to finish. These guys are the best! Go in and check it out! They won't bother you, they just help read more

From the initial contact, to driving out of the parking lot in my new car, every step of the way with Archibald's was nothing but a pleasant experience. I worked with Jarod, and he was both incredibly professional and very personable. Never once did I feel pressured or uncomfortable. For something that can be very stressful and tedious, he made the process easy and fun. I really appreciated the fact that they showed me the KBB value and that I was actually paying below that price. Everything is upfront and honest, and you can really tell that this business is ran with integrity. Bruce handled my financing and made me very comfortable and explained all the process in detail. I am so happy with my purchase and will definitely choose Archibald's again the next time I'm in the market. Thank you everyone! read more

HIGHLY recommend this dealership! I was recommended through a co worker. Heard nothing but great reviews. This is my first car loan and they were extremely helpful and informative throughout the process. They explained what documents were for and what I was signing up for. No pressure at all. Guy was also super knowledgable about the vehicle I was interested in and answered all my questions! Def will be purchasing our next vehicles here!!! read more

I purchased a car from this very reputable company. My experience was Awesome! They really know how to take care of there customers! I highly recommend them and would buy my next Car from this great company. read more

We visited many dealerships in the Tricities area with varying experiences--mostly good. However, when we arrived at Archibalds, we met Guy. He was friendly, listened, and cared about what we wanted. He was knowledgeable, honest and the right kind of help that we needed to get just what we wanted. Our experience finding and buying a car was excellent. I heartily recommend both Archibald's and Guy if you are looking for a car. read more

Can not say enough great things about this local dealership! Great customer service, very trustworthy. Will definitely be my pick again the next time I decide to purchase a vehicle! Johnny was amazing. Thank You Archibalds! Melinda Muro read more

This is the best place to buy a car!! They have excellent customer service. Miguel was so nice during the process, he entertained our 2 year old while we signed papers! Sean/Miguel replaced our key same day and took care of the payment too!! Amazing!! read more

I dislike car salesmen so much. Not here. No pressure at all. John and Bruce are the nicest people. If you want salesmen that you feel are very trustworthy, and a car that you feel very comfortable buying then this is the place to go. I would go here again and again. With their name on the business I feel they take everything more seriously here and strive to make you happy. Thanks guys!!!! read more

Jarod was incredible, he was easygoing and straight forward with us on the details, no sugar coating anything. My husband and I had our 5 month old son with us and that didn't change anything with the service. Jarod took all 3 of us out for a test drive with no complaint about having a baby. Once we knew what car we wanted, it was super easy and quick to fill out the paperwork and had the keys in hand in no time at all. I was pleasantly blown away by how awesome the dealership is and not to mention the amazing Jarod :) When we need another car, we will be back at Archibald's!!!! read more

This is hands down the best independent car dealer in the Tri-cities... they will go out of their way to get you the best deal possible. Let's talk soft stuff... my Dad (long time customer) was in an accident right in front of their lot... not only did these guys rush the street to make sure he was okay, but they gave him a ride home.... Jordan will work his tail off to get you where you need to be...Hands down these guys are the best... and their inventory is upscale, only bringing in the best... make this dealership your first stop.... especially if you want to be treated like family read more

Our last car purchase was over a decade ago. We dreaded the process, but after reading good reviews about Archibald's we found our next car. Guy Adams made the entire process painless. In fact, we ended buying two cars right on the spot! It was terrific having a knowledgeable and experienced salesman who treated us with such patience and respect. Thank you, Guy! Can not recommend Archibald's enough! read more

I intensely dislike car dealerships. Archibald's is a bright spot in the murky world of vehicle purchase and I would not hesitate to recommend them to anybody. That is saying A LOT coming from me. Nothing annoys me more wasting my time with a salesman who needs to pass me off to the "numbers guy" who needs to pass me to the sales manager after having the misfortune of coming across an informed consumer. This is SO NOT how things are done at Archibald's. Their inventory is top notch, there is not a high pressure salesperson to be found on the lot, the vehicles are competitively priced and they give you a fair deal on your trade. We were treated fairly and with respect through the whole process and it was much appreciated. I would find it difficult to patronize another dealership after finding this one! read more

Archibald's is way to expensive. They have nice cars, I'll give them that. But they don't budge on prices except maybe 100-200 bucks. They've had cars sitti g there for more than a month that aren't selling. Hmmm I wonder why?! read more

Amazing people who really are there to help and care about your personal situation ! Very quick and easy! Such a helpful group ! We are so happy with our purchase/trade and are looking forward to working with only Archibald's in the future for our car needs. read more

We went and visited JJ at Archibald's, this is our second time buying a vehicle with JJ and he was just as great as before. To make it even better, the team at Archibald's were fantastic at looking at options to meet our needs, were wonderful in the paperwork process and did not give even one ounce or pressure sales. Very new school in their sales, providing accurate and no pressure information and making sure we had all of questions answered without trying to use old school techniques to 'convince' us otherwise. read more

This place was great! Jarod weatherly was a ton of help. I didn't receive any pressure to buy something I didn't want. This place had a great atmosphere, with a great team. If you hate pushy salespeople, then go to Archibalds. read more

Awesome experience here at Archibald's! Loved the staff and the service provided! So thankful to have went here and am happy with the outcome! read more

Jordon was awesome! I'm a high maintenance buyer and indecisive but once I figure out what I want, I go for it. Jordon let me him haw over two different vehicles, gave his opinion when I asked and never once told me what I SHOULD do. He worked the numbers that fit what I was willing to do and never pressured at all. It wasn't like dealing with the typical "car sales man"....It was like dealing with a long time friend. I was in and out (after I picked my vehicle) in no time. I'd highly recommend Archibald's and make sure you ask for Jordon! He's got the patience of a Saint! read more