I can't think the last time I left a review for a business but felt compelled because the amazing customer service that Archers bikes needs recognition. I'm a California resident & wanted you all to know this business is a credit to your community. read more

Awesome bike shop. I was looking for a last minute shop that could bleed the Magura brakes on my mountain bike... called around and all the shops I tried either didn't have the correct fittings for my brakes or they were booked out a couple weeks. Finally called Archers and Randy told be to bring it right in! They got me in and fixed my issue within an hour. Even sold me a new blade for my brake that I needed for less than 1/2 the price I could find it for online. Randy gave me a tour of the shop and was super helpful and friendly. Highly recommend this shop. read more

I bought an eBike from an online bike shop and thought it might be nice to upgrade the fork. I took it to Archer's to have the new air fork installed and they called me back to tell me it was not compatible with my wheel. I told them to put the original fork back on and I would return the new one. When I got there they did not test ride it. I got the bike home and the steering was all wrong. I brought it back to them and they loosened the headset bolt. Still did not feel right, so I thought I would take it home and make some adjustments. Turns out they put it back together without the bottom race and the bearings were not properly seated. I am having difficulty finding the correct parts for my bike. Basically I now have a 3000.00 paper weight. If you value your life or your bike don't let them work on your bike. read more

The service was fantastic and they had a very knowledgeable staff. I was able to try out different bikes in the parking lot until I found the one I liked the best. It was super busy but everyone was patient as they waited to get help. read more

Once again, Archer came through in an emergency repair. I had a flat and they fixed it in 20 minutes. Terrific job!!

After OfferUp and Craigslist provided me with bikes that kept on needing repairs, I needed quality over aesthetics. Scott greeted me as soon as I walked in and showed me to bikes that were right in my price range before telling me about Archers fixing anything for free within the first 30 days. Whether it's a new or used bike, their service is amazing and their prices are more than fair. read more

I went there thinking I needed a new charger for my ebike. I actually had them order me one which wouldve been over a hundred bucks. When I brought my old one in the owner said I can fix this one and did fix it for 10 bucks. I was happy they had the integrity to not try to sell me stuff I didn't need. Scott was really knowledable on all the products and the bikes while I am considering an upgrade. If I do I will definitely buy from here. Great shop great service read more

Such a great experience! Came in on a Sunday to check out bikes for my two teenagers and left with one for me as well. The staff was so great. We were able to find two bikes that perfectly fit my kids needs and one trike for me. We also loaded up on a few accessories that were installed for us right there. We even got help loading our bikes in the truck. I can say enough about what a fun experience it was. The kids and I immediately rode our bikes when we got home. Thanks Archer's for helping this single mama and her two kiddos have some much needed fun :) read more

The cloud: my wheels, a seat post, and seat were stolen off my bike, which was locked in a bike rack on our van in front of a restaurant in Albuquerque at 10:30 am. While we ate breakfast. The silver lining: coming to Archer's to get them replaced. These guys are amazing! Super knowledgeable, super friendly, efficient, fast, and very fair in price. The bonus: my bike rode smooth like a champ this morning. Many thanks! read more

Attempted to contact this location to inquire about tire and tube repair the employee who answered the phone seemed as if my questions were not important to the point he hung up the phone when I was asking about prices would not recommend read more

Unbelievably poor service. Came in for a helmet for my grandson, asked the young sales guy for assistance. He replied that his hands were dirty so he couldn't help. What? Really? We went to look at the bikes, sales guy followed but offered no advice. We had to get the bikes out ourselves while he just stood there, Finally he suggested that both grandsons looked like they would fit in a 15" frame (there is a HUGE difference in their heights). We went somewhere else to purchase the bikes and ended up with 2 different size bikes way bigger than 15". read more

Not pushy but not helpful. I walked in with hopes of going home with an e-bike but walked out completely overwhelmed and confused with no bike. I was hoping one of the experts there would tell me what I needed and why in terms of ergonomics, physical assessment, activity level, etc. I was able to try a few in the parking lot, but nothing very exciting to feel confident enough to make the investment. I had some legit concerns I noticed while testing and he just kept saying it's how you feel and it's up to you. I actually learned more about e-bikes from the other customers in the store. Hmmm. So I get it, the bike builders / technicians are not sales people and he was very nice, patient and friendly - no complaints there! As a novice wanting to get started, I'm just saying to anyone out there to do research ahead of time on the internet or with friends/neighbors and become the expert to understand what type/size/shape/style you need. Great showroom, tons of accessories, they can build anything you want and really great place overall! Wish I could have found something there to support local business! read more

I came in to buy my wife an electric bike (we already knew what we wanted). We selected a Averton Pace 350 E-bike, and they assembled it and had it ready to go in less than an hour (no charge for assembly). We like the Pace 350 and the service at Archers that i returned my Sixthreezero electric cruiser and went back and got a Pace 350 for myself. This bike had been sold out from online retailers but they had plenty in stock. The staff had my bike ready to go when i got there. Great store and a really Awesome E-Bike. Thanks guys. read more

My husband has been looking for the right bike and archers was down the street. I hadn't planned on buying one here, but when I went in and saw the inventory, and received so much awesome help, I knew I wanted to make this my new bike shop! We ended up with a dirt jumper and so far it's awesome. Now to work on buying me a good one, too :) read more

Great experience at Archer's. Went into a few other shops that day and was turned down to get walk in assistance with a simple tune up for my wife's bike and had my three year old son with me. This was the first shop that said they would throw it up on the rack anyways and help out even though they were obviously busy. As a result, ended up purchasing a bike for myself and two helmets, a little help goes a long way, they earned my business for sure! read more

My husband and I bought some bikes here yesterday. I enjoyed that we were able to test ride them around the parking lot and the sales men were very willing to assist us with our (many) questions. We walked in with only a very basic idea of what it is we wanted and limited knowledge. However, they did a great job of matching us up with a set. We didn't feel pressured to buy above the price range we had in mind either. Their used inventory was great but we ended up buying new. We'll definitely be returning for regular check ups and repair when needed. read more

I ordered a new bike from Archer's after they patiently answered several of my questions. My new Masi bike arrived in Florida a few days later and had been expertly packed for shipping. Having never purchased a high end bike, I was concerned about how hard it would be to assemble. Turned out it was easy to put together, but I was unsure of which components to lubricate and what type of lub to use. Archer's once again quickly responded to my questions. They are great to deal with, shipped my bike quickly, and provided excellent after sale service. I highly recommend them and would easily buy from them again. read more

Got two bikes delivered here to be assembled. The customer service is amazing and the bikes were assembled in a very timely fashion. They even helped us load them in the car! Highly recommend! read more

A very disappointing experience, I would give zero stars if I could. I bought a used bike and took it to Archer's on a Saturday for a tune up. I told them I just bought it, I didn't know anything about it, and I wanted the whole thing looked over and for them to tell me what I needed to fix. I myself, not knowing a thing about bikes, was able to tell that it wasn't shifting correctly and pointed that out to the mechanic. I picked the bike up the next day, eager to ride, and they told me that it was good to go. The next morning I went out to ride, and the bike was in the exact same condition as it was when I dropped it off! They were closed that day, so I ended up taking it to another shop, where they could not believe it had just had a tune up. A new drivetrain and $140 later, I was finally able to ride. When I expressed my frustration to the owner, Jessica, she refused to refund the money for the tune up, stating that she was "not able to reimburse labor". I'm not sure what "labor" they actually provided, since it seems that the bike literally just sat in their shop for 24 hours. After $100 in purchases on top of the tune up, she clearly didn't care about resolving the issue and saving a customer. Sorry, I don't want the next tune up for free, when your shop completely dropped the ball on the first one. Jessica will also resort to lying about her customers in order to look better. I gave them an open invitation to tell me what needed fixed, and I would have paid for it, but she states that I asked for the cheapest option. I also tried to settle for store credit, but she refused, and now claims that she offered it to me and I refused. Sadly unprofessional. From now on I will make sure to check my bike out before I leave the shop, and I can guarantee the shop will not be archer's. Save your time and money and go somewhere else! read more

I love having knowledgeable, professional small businesses to give my hard earned dollars to. I bought three used bikes for my kids and I can tell this place will be one we come back to. Great service, prices, and honest recommendations. Thank you! read more

Love this family owned business! I bought a new seat & a few accessories on Monday and love their friendly & knowledgeable customer service... on Wednesday morning my Specialized bike was stolen so we went directly to Archer's to have Mrs & Mr owner set me up with a new bike & accessories. Their bike tech got it all on and I was out to door to finish my ride!!! Knowledgeable... no pressure... super helpful! read more

I got a flat on my electric scooter. The rear tire got low and stem seperated from the tube. Archer's bike shop changed it on a Sunday no less. It must have been a learning curve cause my scooter was a import was not instructions but they pulled it off and It back together now and is running fine. I plan to bring my other bikes there for repair soon. read more

Best Bike Shop in the state. The guys that work here are knowledgeable, super down to earth and have a GREAT attitude. They will help you with all your bike needs and will service your bike even if you didn't buy it from them. Great prices, great service awesome staff. Their bike selection is amazing also. Plus they aren't pushy with sales which is a huge plus. Please check them out read more

I'm not a bike expert - fortunately the team at Archer's are ready to serve the experienced and the novice biker. They gave me lots of individual attention to help me pick out a bike that would work for me today and tomorrow. They made excellent recommendations - allowed me to try many of the bikes they recommended - and then customized the bike I chose to make it safe and convenient. The shop is clean and well organized - making it inviting to shop. The repair station is visible to the store so you know that they care about the work they are doing and how customers will assess their professionalism and attention to detail. I'd definitely recommend Archer's - for bikes, for accessories and for maintenance & repair. read more

My daughter had been saving for a bike for some time now. It's been a pain to do Craig's list so we found this bike store that also sells nice used bikes. We went there and just loved the owners, selection, and service! She bought the bike of her dreams. Of course it was her price range and she is thrilled. When do you ever get to try out lots of used bikes at one time plus check out the new selection? The folks who run the place were super helpful and full of tips, very knowledgeable. We will check this place out every time we buy a bike, for sure. read more

I had Archer bikes do a long over due tune up on my mountain bike and they did a great job. Very friendly, great customer service and reasonable prices. They cleaned my bike up so well I didn't recognize it, it looked brand new. This is the first time I've seen a shop do that, it looks amazing. Thanks for the great service! read more

Stopped at Archer's, looking for a bike for my son. Of all the places I've visited, this establishment provided the best shopping experience by far. Every person in the place made it a point to introduce themselves to me. I had questions and they had answers. It was a very positive experience. I left with the bike I wanted at a fair price and I will be back to find a cycle for myself! read more

I live in south Gilbert and drove past quite a few bike shops to have a new (gorgeous blue)chain put on my bmx here. Why? My first time in, the staff greeted me when I entered and l indulged me in a lengthy bit of questions while my young son slowly lost his cool. At no time did I feel like a nuisance or ignorant (as I have in several shops in the east valley) and they had what I wanted. Great staff. Family owned. Fair prices on everything. All kinds of bikes. What's not to like! Check their used bikes on Craigslist, too. read more

Just bought 2 bikes from there. The Staff was awesome- very personable and extremely helpful. I would advise stopping by there to check them out. read more

I was recommended to archers by numerous friends of mine, I did when I walked in the door and then actually escorted to each piece that I started taking a look on my own and had picked out a few things and asked the young lady of these would work, she was very knowledgeable and had educated me on what parts would and would not fit. Another thing I noticed about this job is that they do not price gouge you for the things you're looking for I bought a set of gold anodized metal pedals for under $30 and they were $120 for the same ones in Gilbert. These people are extremely honest and helpful and courteous with a huge selection I highly recommend archers bikes read more

I have been looking for a reasonably priced bike for my wife for a while. I wanted to get her something nice that she could ride on light trails and the road. After shopping around other area shops, and honestly trying to be hustled on a $1k+ bike, we saw Archers ads on Craigslist and went in to give them a try. I have to say it was a great experience, I ended up spending about $400 on an awesome bike for her that will last her a long time and ended up buying one for myself. It is rare to find salespeople like Josh who listen and show you what you need, not just what has the highest margin. I will definitely be back and would recommend them to anyone. read more

I'd been trying different shops since the one I usually go to shut down, Archer Bikes is now the shop I'll go to. Friendly, knowledgeable staff who explained everything. They didn't try to upsell anything to me and when the repair was less involved and cheaper than originally expected, they didn't continue with the more expensive fix. I highly recommend Archer Bikes. read more

Randy the owner and his daughter were awesome to help us get the right bike for us. Can't say enough how great they are.

Super awesome service and the most knowledgeable shop for electric bikes in the Phoenix area. They turned around a tune up on my Chinese electric bike quickly that no other shop would even touch. We ended purchasing a new electric Sduro haibike and they customized it to make the ride more comfortable for my wife's bad back. So excellent shop and family run. Good group of people. Don't forget to ask for the desert proofing on your tires. Well worth the $$$ not to have a flat in the middle of the desert. read more

Archer's Bikes - Really happy with the haibike sduro from Archers Bikes - Bike Repair/Maintenance Near Me - Mesa, Arizona

Purchased a Specialized Come 3.0 ebike from Archers today...what a great bike shop....they had the bike I was looking for in stock...traveled up from Tucson to purchase and the bike was already to go...Jessica took care of all the paper work and showed me around the bike...excellent customer service...and her little dog is a cutie too... :) If you are looking for a bike or want some service give them a try! read more

I had been looking to buy a road bike for a more eco-friendly way to get to and from work, and found Archer's after doing some research online. I visited on a weekend whim and couldn't believe my luck--I found a used Trek for a stunning price. Turns out the owners have only been in the current shop for two years after starting out of the family's garage; the shop was fully comprehensive and they were so personable and customer-focused, letting me try out and adjust the bike as much as needed before purchasing. I did the "desert proofing" for the tires per their recommendation, which is a must for road bikes in the valley. I don't anticipate any problems with the bike at all, but if I ever need a tune-up or repair, I'm 100% secure in taking it to Archer's. read more

Great family owned bike shop in Mesa! Went looking for e-bikes and ended up buying from Josh after visiting a handful of bike shops around town. Extremely knowledgeable, friendly, and we felt no pressure at all. They truly want you to be educated and completely comfortable before making a purchase. We "test drove" the bikes twice and they said to take as long as we needed on the bikes. We would HIGHLY recommend Archer's Bikes! read more

I recently visited my brother who retired to the Mesa, AZ area and he said he wanted to see the new electric bicycles. After visiting several bicycle shops in the area that were a little closer to his house that did not carry the electric bikes we went to Archers bikes in Mesa. The staff was very friendly and knowledgeable and even let us test ride the electric bike, WOW I was very impressed with how fast I was able to go so not only did my brother buy one, I bought one too. They had lots of used bikes too so the next time I come and visit we will get a bike for my grandson. read more

Dropped my bike off for a tune-up and a couple new components. They guys were good to deal with and fair when it came to pricing the parts. Bike rides better than new. read more

Excellent service, went above and beyond our expectations. Bikes looked like new after a tune up. Nice, friendly staff. Great prices, they let us use Groupon prices. We highly recommended Archers. read more