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    Arby's

    3.3 (3 reviews)
    InexpensiveFast Food, Sandwiches

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    A&W Restaurant

    A&W Restaurant

    2.8(6 reviews)
    5.1 mi
    $

    Everyone in this place is so nice! My nephews were playing football in the field next door and we…read morestopped in for a treat after. We were greated with the best customer service! Thank you so much for being so kind A&W team on Velp street!

    Hello. Yesterday I stopped at this A&W to try the new Crispy Chicken Sandwich. I was very, very…read moredisappointed with my visit. I placed my order at the counter, and the young girl taking my order was clearly inexperienced. I ordered two chicken sandwiches at 1:01:58 pm, but I did not receive my order until 1:11pm; I stood waiting at the counter for nine solid minutes waiting for my order. During my wait, not a single employee told me about the delay. I was uninformed about why my order was taking so long. While waiting at the counter, I could see that one chicken sandwich had been prepared immediately upon placing my order, then it sat for nine minutes under a warmer while the staff waited to prepare my second sandwich. Consequently, when I received my order, one chicken sandwich was ridiculously hot while the other sandwich was hardly decently warmed. Given the delay while waiting for chicken to be cooked, both of my sandwiches should have been prepared fresh at the same time; it was fool-hearty to make the first sandwich before the chicken for the second sandwich was prepared. How did I know that my order was ready at 1:11pm? I asked the young man who handed my order to me to check the time on his register. When I told him that I had waited for nine minutes for my order his simple response was, "It takes seven minutes to cook the chicken." Not one of your employees was responsive to my needs. Not one of your employees was thoughtful. Not a single person was good at communicating with me. This entire visit was bad.

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    Arby's - hotdogs - Updated May 2026

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