Terrible customer service. Our brand new stove was DOA and when we told him, he said call…read moreFrigidaire. As a consumer, you have to start at the front line call centre. It took over a week to finally escalate to someone who could help. What SHOULD have happened is, Shawn Raja owner ,salesman , one man show etc should have had us return the stove and allow us to find something else or refund the purchase. This needs to be done within 48 hours of telling him there is a problem. He did nothing! In turn he caused a delay in getting a resolution and added stress and frustration. He is not a nice person to intentionally refuse to help someone who just paid for a brand new appliance. I have correspondence from Fridgidaire on how he failed and caused delays, stress and frustration. I wish we had never stopped at his store! I want a refund for the bogus extended warranty he sold us for $200 . He lies, he's dishonest and he's not a good human being. I'm filing a complaint with consumer affairs due to his shady business practices. Bait and switch. He showed a stove on the floor in black but we bought one in stainless steel. It was supposedly the same stove. We were charged an additional $100 for it and it is the lowest quality model we ended up with. It has no self clean option but the floor model does. Watch this shady character ! If you do end up shopping here, get EVERYTHING in writing and RECORD your conversation! He will say anything to make a sale!

Horrible experience with this place. Horrendous customer service and receiving a FULL refund took…read moremonths. Communication was non-existent. Take your business elsewhere.

We have been after Leon's to repair a 6" unravel on a sectional bought two years ago. It happened…read moreshortly after we got the couch and we have called at least 6 times, now they say that it is over a year and it is no longer their problem

Don't buy from Leons. Ordered chairs and was told it would be 2 weeks. 3 months later, nothing. No…read moreword and no response to reaching out to customer service. Do yourself a favour and shop anywhere but here.

If I could give zero stars, I would…read more We've had nothing but stress and frustration from the very first day we started using the Frigidaire dishwasher supplied by Trail Appliances. Despite it being brand new, it displayed an E20 error the very first time we ran a cycle. We reported the issue to Trail Appliances immediately, expecting it to be a minor fix or, at the very least, acknowledged properly. Unfortunately, that hasn't been the case. What followed was a drawn-out, exhausting back-and-forth with Trail. Their response has been slow, unhelpful, and frankly, dismissive. They eventually told us they've ordered parts to fix the machine, but the reality is--the error has worsened. It now happens every 10 minutes, completely disrupting our ability to do something as basic as wash dishes. As a family with a busy home life, this has caused us an incredible amount of stress. The dishwasher is supposed to add convenience, not become a daily source of pain. We've even begun to doubt whether the unit was new to begin with, as it has never worked properly from day one. What's most disappointing is not just the appliance itself, but the complete lack of urgency or empathy from Trail Appliances. When you spend your hard-earned money on something that's supposed to make life easier, and it fails you repeatedly--with no meaningful resolution--it's incredibly disheartening. I don't write reviews often, but I felt it was important to share our experience so others can make a more informed decision. I wouldn't wish this level of inconvenience on anyone.

To be fair this is not about Trail Appliances, but Miele the brand. Trail does not service Miele,…read moreso we were directed by them to book a certified Miele technician. It was a disaster dealing with Miele. Broken links. Missed appointments. Parts unavailable. I would leave a review with Miele, but the link they sent me was just to their website. No place to leave a review there! Trail is fine. Just DON'T buy Miele!

We recently purchased couch end tables and bedroom furniture, and this will be the third attempt at…read morereceiving a nightstand that isn't damaged. I genuinely don't understand how they're arriving in this condition--especially with the amount of foam padding used in the packaging. It's incredibly frustrating to wait two to three days each time, only to receive another damaged piece. The salesperson was awesome afterward is a nightmare.

Denis is super AMAZING! He took care of us, helped us get the best deal available on a table I…read moredesperately wanted. Thank you Denis! I highly recommend this store. The store manager was great too. He listened to me and all my concerns and addressed them.

So we got my stove fixed today on Christmas eve the guy came out and had it fixed before the end up…read morethe night! Great job! We got my stove fixed and it is working great now! Pan was the tech who came out and fixed my stove on Christmas Eve! Dec 24 2024.

From the owner: We service all residential appliances. We also sell appliances and appliance parts.read more

I needed my outside electric outlet repaired. Raj was fast to respond, was friendly, provided a…read moregreat rate and quality work. I highly recommend!

From the owner: Welcome! I’m the owner of Northedge Home Solutions, proudly serving the community with…read moreprofessional, reliable, and affordable home repair and renovation services. With years of hands-on experience, I specialize in: • Appliance Repair: Fridge, stove, dishwasher, washer & dryer • Electrical Diagnostics & Repairs • Plumbing Work: Leaks, faucets, toilet replacements • Heating & Hot Water Systems: Furnace repair, hot water tank service, boiler diagnostics, zone valves • Lock Services: Rekeying, mastering, and replacements • Carpentry & Renovations: Custom jobs, finishing, and upgrades • Sump Pump Replacements Whether it’s a quick fix or a full renovation, I treat your home like my own — with care, respect, and attention to detail. Call or Text: 587-984-7786 Email: northedgehome@gmail.com Serving [Edmonton and surrounding communities ] Let’s get the job done right — the first time.

From our first contact with Kyla to get a quote and finding a convenient date to install our over…read morethe stove vented microwave we have had nothing but quality customer service. This morning Dan arrived on time and did a very professional job removing the old microwave and installing the new one. We were very impressed with the care he took and making sure it all worked prior to cleaning up and leaving happy clients. We would certainly use this firm again as the quality work and customer service are first class.

Dan installed out double wall oven with consummate skill and exceptional efficiency and value. Dan…read moreis a master of his profession and a great gentleman. I unreservedly recommend Pro-Installs. They are the very best.Touraj N.

Jorge was amazing at the best buy on 137 in Edmonton! He was so understanding about my purchasing a…read morenew phone for my adopted dad due to mobile issues. He told me that my two kids were so well behaved. He was just so great to talk to and deal with. Thank you again!

This is my second yelp review and the first one I wrote was 5 years ago. I'm writing this review…read morebecause David provided me with the best customer service I have ever received. He assisted me with getting a new phone yesterday and helped me choose a plan with it. He guided me through the entire process and even helped me pick out a phone case and other accessories. I've always dreaded getting a new phone because of the long process, but he made it so easy and simple.

I was in Konto North Edmontom on Wednesday April 16/25 and I have never felt so unwelcome in a…read morebusiness in all my life. I love that store but I'll never go back in there again to be treated so badly. I can see why that place will close their doors. I was going in to buy a sofa I had the cash in my purse but after I was treated that bad I left and bought it from Urban Barm where the staff were welcoming and smiling. The 2 woman wete the ones that were rude the men working there have always been pleasant. Konto should maybe hire pleasant females if they really want business. I worked in the bank for mamy years and never would staff have treated a client like they shouldn't be in there or staff would have been let go on the spot I'm disgusted in how rude those 2 woman were and I will never go back into that store again.

The furniture looked good so we purchased. They promised us delivery end of January 2025. Now that…read moreis pass due. Whenever we call the staff does not give us any delivery date at all. Last week they said it is on a train. This week they said they do not know where it is. Never in my life I have met such people who do not know at all when they can deliver.