I requested that the service person investigate why I was getting so much lint on my clothes in…read morethe dryer. He gave me a quote which seemed reasonable, so I booked the service. Loi Nghiem came; he couldn't find anything wrong. He said he could give me 10 dollars off the 90 dollar service call if I paid cash. He also cleaned underneath my stove (40 dollars- a discount of 30, he said). He refused to give me a receipt because he gave me a discount. I am reporting him to the cra and consumer ripoffs. Obviously, he is not claiming the money on his taxes. What a jerk. It is illegal to not provide a receipt when a customer requests one.

We booked an appointment that matched both our schedules even though he offered to come sooner!…read more Loi was on time... a bit early! The snow and roads did not delay him as much as it did me! He promptly identified the pump that failed in my washer and had a replacement in his vehicle. Took him a few minutes and the deed was done! He left me the parts to verify the work (thank you!) I appreciated his care and cleaning up making the work look effortless (and I know it wasn't!). He had to make some electrical connections for the replacement pump and it was working on no time! I will happily pay for his expertise any day!

Always find them very helpful and an excellent referral partner. Everyone we hae ever referred to…read morethem has been well served

I go to Dorothy's store about once in three years for parts or advice. I believe she is a no…read morenonsense one person operator for the most part and doesn't have time to molly coddle people who waste her time or don't know what they want. If you expect the polished slick sales person go somewhere else. I think she's a sweetheart and treats you well if you respect her for her for the service she provides. She's ordered parts for me, called when they came in (always on time) and the price is right.

Our clothes washer stopped working recently, prompting a search for a reputable, effective…read moreappliance repair company. The reviews I found didn't impress me much. Many were negative and some of the positive ones almost seemed like they had their relatives write them. So, I took a chance on Fort Road Appliances and called them. I accurately described the problem with washer and the guy on the other end of the line was almost certain he knew what it was. (Another place I called had the guy telling me it could be the wiring, etc. He didn't have a clue!) I asked how much it would be and he said he could be here the next day. I got a two hour window and he was here 15 minutes into that time window. He got right to work, diagnosed the problem and fixed it. I think he was here less than an hour. I paid what I was quoted and I wasn't going to have to worry about dirty clothes any longer. I paid cash, but I could have also paid by cheque. He didn't have debit and I'm not sure if he could take a credit card, so keep that in mind. The washing machine has operated flawlessly since. I won't hesitate to give Fort Road Appliances a call again should I need another repair. For obvious reasons, I hope I don't have to call them again! Appliance repair tips: - Do some research online before you call an appliance repair company. It's almost guaranteed that someone out there has had the same problem you've had and they've written about it online. In doing this you'll have a rough idea what the problem is, so if the guys on the other end of the phone don't sound like they've got a clue based on your accurate description of the problem, maybe take a pass on their services. Obviously it could be something else, but there's a good chance you can narrow down the range of possibilities. - Make sure to note the make and model number of your appliance when you call, as well as a thorough description of the problem. You'll want to make sure the repairman knows the key details so he can bring the right parts with him.

Absolutely awful experience from start to finish. If I could give zero stars I would…read more The first technician was rude, dismissive, and spoke to me like I was incompetent -- constantly interrupting and ignoring what I was saying. He claimed he fixed my dryer. He didn't. After it broke again, they suddenly decided it needed replacing. Then came the complete lack of communication -- over a week went by with no update until I had to chase them down. Scheduling was a joke. They refused to work around normal 9-5 jobs, then promised a weekend delivery before noon. Shockingly, they didn't show up on time. I had to call them at 11:40am just to remind them, only to be told to reschedule. They then promised to call Monday. They didn't. I had to call again Tuesday. Three weeks later, still no working dryer and nothing but broken promises, rude service, and zero accountability. If you enjoy being talked down to, ignored, and chasing a company to do the bare minimum, this is the place for you. Otherwise, stay far away.

Paid for service call. Did not complete the service. Service technician appeared to not know what…read morehe was doing. Then firm sent collection agency with statement of unpaid bill. Daughter paid while I was with husband in hospital as she did not know the circumstance. The company did not acknowledge their error and the fact that the technician did not return to complete the job after saying had to get a different pard. Sylvia W

Serviced our fridge twice and problem returned. Phoned a third time and they didn't bother to…read morereturn my call. The problem with the fridge turns out to be a parts problem that was not repaired properly despite last charge of over $$300.

I really can't recommend this business enough! My old Miele dishwasher broke down the other day,…read moreand after a nasty experience with another appliance repair business in Edmonton, we had the appliance repair division of Sherwood Appliance (now known as Mr Appliance in Sherwood Park) come out to look at the dishwasher. The repair technician, Zoltán, was extremely competent, experienced, and polite. Sadly, after his evaluation, we discovered the parts to repair the old dishwasher would almost total the same price as getting a new dishwasher! We originally considered buying another Miele at a Miele dealer like Trail Appliances, but after our old Miele broke down after only slightly more than four years of use, we began to consider giving another brand a try. Zoltán contacted his own company's sales manager, Rob, from Sherwood Appliance who then, assuming we wanted another Miele, referred us to the private number of his counterpart at Trail Appliances, assuring us that we would get the best possible service if we dealt with them after mentioning that Rob referred us. Rob also invited us to look at the wide inventory Sherwood Appliance had in stock if we ever wanted to buy something other than a Miele. This openness and attention to customer service impressed me so much I asked Rob what brands Sherwood Appliance had in stock, and it turns out that they have one of the best inventories in the greater Edmonton area of in-stock items! I was already tired of washing dishes by hand, and we wanted a new dishwasher as soon as possible. To make a long story short, we still wanted to stick with a European brand, so we ended up purchasing a new Blomberg dishwasher through Rob, and he pulled every string possible to get our delivery and installation done that same day. This is a company that really goes above and beyond for the customer, and I highly recommend them, both for appliance repair and the purchase of new appliances.

So we got my stove fixed today on Christmas eve the guy came out and had it fixed before the end up…read morethe night! Great job! We got my stove fixed and it is working great now! Pan was the tech who came out and fixed my stove on Christmas Eve! Dec 24 2024.

From the owner: We service all residential appliances. We also sell appliances and appliance parts.read more

I needed my outside electric outlet repaired. Raj was fast to respond, was friendly, provided a…read moregreat rate and quality work. I highly recommend!

From the owner: Welcome! I’m the owner of Northedge Home Solutions, proudly serving the community with…read moreprofessional, reliable, and affordable home repair and renovation services. With years of hands-on experience, I specialize in: • Appliance Repair: Fridge, stove, dishwasher, washer & dryer • Electrical Diagnostics & Repairs • Plumbing Work: Leaks, faucets, toilet replacements • Heating & Hot Water Systems: Furnace repair, hot water tank service, boiler diagnostics, zone valves • Lock Services: Rekeying, mastering, and replacements • Carpentry & Renovations: Custom jobs, finishing, and upgrades • Sump Pump Replacements Whether it’s a quick fix or a full renovation, I treat your home like my own — with care, respect, and attention to detail. Call or Text: 587-984-7786 Email: northedgehome@gmail.com Serving [Edmonton and surrounding communities ] Let’s get the job done right — the first time.