I called J&M and had the pleasure of speaking with Lucas regarding my Samsung fridge. He had a tone…read moreof professionalism and understanding of the problem immediately and managed to troubleshoot and correct the issue in a very non rushed manner. His expertise exceeded Samsung Customer service as after 30 minutes on the phone with them I got nowhere. They were please r but no cigar.

Called to repair oven stuck in self clean mode that's completely inoperable. He came Sat morning,…read moreSpent 10 min "investigating" and couldn't figure out the problem, claiming "it's a control board" (great there's like 7 of them, which one?) Paid $80 for nothing, they said they would contact the manufacturer and get part and call us on Monday. Monday turns into Tues, and into Wed. No call back. We call them, they promise to call back, nothing. No return calls. Very unprofessional. Friday call turns into him telling US to call manufacturer to get a part number. Part number for what? He never identified what was wrong. He did nothing. I would avoid this guy. Doesn't know what he's doing. Doesn't call back. Just took our money for nothing

I called to see if they carried a replacement filter for my built-in. He asked me to describe the…read moreproblem. Then he told me what I could do to solve it rather than sell me a part. I followed his advice and got it sorted without spending a dime. He was happy to help without making any money off me.

I am very happy with my experience at Dominion Vacuum. The technician looked at my vacuum cleaner…read morewhen I arrived and immediately identified the problem. He fixed it for me within minutes and offered some good advice. Both people at the service desk were friendly and helpful. I will definitely go back if I need assistance in the future. Excellent customer service.

I thought I would write an additional review for my sibling who's review got buried…read more Check in = $30 off your repair! :) I booked an appointment last week for a tech to come in. I called using the Yelp page, which I think is the easiest way to contact them. I believe their number is incorrect if you simply google them. However, it is correct here! The woman I spoke with on the phone was personable and ensured we had our appointment made. We had John come in to fix our Dishwasher and Oven. He did an awesome job and everything was fixed in no time. I'm very glad that everything was sorted out all in one night. I was super worried that it would be something unfixable. It came out to be about $600 for both appliances to be fixed. Very reasonable when you consider the cost of replacement! I would definitely recommend GoTech to anyone!

We called GoTech to repair a leaking dishwasher. Dennis came out and was very professional. He…read moreprotected our hardwood floor when pulling out the dishwasher. He fully explained what caused the leak and what the repair would cost. As the part needed to be ordered he rescheduled the return visit. We had to reschedule once due to a problem on our end and Dennis was very accommodating. Dennis went above and beyond in following up and in accommodating our schedule in order to complete the repair. We were extremely happy with his service and would have no problem recommending GoTech to others! The are definitely now our go-to company for appliance repair.

I really can't recommend this business enough! My old Miele dishwasher broke down the other day,…read moreand after a nasty experience with another appliance repair business in Edmonton, we had the appliance repair division of Sherwood Appliance (now known as Mr Appliance in Sherwood Park) come out to look at the dishwasher. The repair technician, Zoltán, was extremely competent, experienced, and polite. Sadly, after his evaluation, we discovered the parts to repair the old dishwasher would almost total the same price as getting a new dishwasher! We originally considered buying another Miele at a Miele dealer like Trail Appliances, but after our old Miele broke down after only slightly more than four years of use, we began to consider giving another brand a try. Zoltán contacted his own company's sales manager, Rob, from Sherwood Appliance who then, assuming we wanted another Miele, referred us to the private number of his counterpart at Trail Appliances, assuring us that we would get the best possible service if we dealt with them after mentioning that Rob referred us. Rob also invited us to look at the wide inventory Sherwood Appliance had in stock if we ever wanted to buy something other than a Miele. This openness and attention to customer service impressed me so much I asked Rob what brands Sherwood Appliance had in stock, and it turns out that they have one of the best inventories in the greater Edmonton area of in-stock items! I was already tired of washing dishes by hand, and we wanted a new dishwasher as soon as possible. To make a long story short, we still wanted to stick with a European brand, so we ended up purchasing a new Blomberg dishwasher through Rob, and he pulled every string possible to get our delivery and installation done that same day. This is a company that really goes above and beyond for the customer, and I highly recommend them, both for appliance repair and the purchase of new appliances.

I had an over the range microwave installed by Dan. It wasn't a straight forward install and he did…read morean exceptional job. He was very professional, courteous and a super nice guy. Rates were very reasonable. Would highly recommend!

From our first contact with Kyla to get a quote and finding a convenient date to install our over…read morethe stove vented microwave we have had nothing but quality customer service. This morning Dan arrived on time and did a very professional job removing the old microwave and installing the new one. We were very impressed with the care he took and making sure it all worked prior to cleaning up and leaving happy clients. We would certainly use this firm again as the quality work and customer service are first class.

The staff is very personable and they fix my Dyson with parts I couldn't find. I trust them and…read morevery reliable

Went into get a vaccum hose fixed they were very polite and were very helpful I would definitely…read morerecommend them to anyone who needs vaccum repairs or parts

I wrote this for google reviews, but may as well spread it around:…read more If you use these guys for an appliance repair, you can rest assured they will be late - even for an all-day appointment - if they bother to show up at all. I've had this company do a number of appliance repairs at my rental unit. They have never once been on time ("on time" being at least a 4 hour appointment window). They don't call. They schedule all day appointments, then no-show and no-call. They were supposed to install a control board in my 2 year old washing machine this afternoon (purchased from Appliance Outlet, of course), that has been non-functional for three weeks now. "Between 1 and 5", they said. When I hadn't heard from anybody all afternoon, I called them to make certain someone was coming, which they reassured me someone was. So I waited. And waited. Nobody showed up. Nobody called. I didn't hire them, and wouldn't, but the property manager seems to like using them. I have now told her not to send them over again. It would probably have cost me less to hire someone reliable myself to fix the machine than the value of the time I've lost sitting around waiting for chronic lates and no-shows. Don't hire these people for your repairs. Don't buy anything from them. They're patently unreliable. Note: Yelp for some ridiculous reason places my location in California in spite of my attempts to correct it. I'm in Edmonton.

We just heard from the giant box store that our washer and dryer will be 2 months later than…read morediscussed. Not happy at all, so upon recommendation we stopped in. This store stocks mainly GE appliances. Lots of selection in stock, which means no waiting. Bardo was very helpful and I got an even better deal on a higher end washer dryer set than I originally started with. Plus I got delivery within 1 week. If you need new GE appliances shop here!

Communication to arrange the appointment was easy and the service was great. Honest, no BS, no…read moregouging. I would highly recommend Jay Will Appliance if you need appliance repair.