Our clothes washer stopped working recently, prompting a search for a reputable, effective…read moreappliance repair company. The reviews I found didn't impress me much. Many were negative and some of the positive ones almost seemed like they had their relatives write them. So, I took a chance on Fort Road Appliances and called them. I accurately described the problem with washer and the guy on the other end of the line was almost certain he knew what it was. (Another place I called had the guy telling me it could be the wiring, etc. He didn't have a clue!) I asked how much it would be and he said he could be here the next day. I got a two hour window and he was here 15 minutes into that time window. He got right to work, diagnosed the problem and fixed it. I think he was here less than an hour. I paid what I was quoted and I wasn't going to have to worry about dirty clothes any longer. I paid cash, but I could have also paid by cheque. He didn't have debit and I'm not sure if he could take a credit card, so keep that in mind. The washing machine has operated flawlessly since. I won't hesitate to give Fort Road Appliances a call again should I need another repair. For obvious reasons, I hope I don't have to call them again! Appliance repair tips: - Do some research online before you call an appliance repair company. It's almost guaranteed that someone out there has had the same problem you've had and they've written about it online. In doing this you'll have a rough idea what the problem is, so if the guys on the other end of the phone don't sound like they've got a clue based on your accurate description of the problem, maybe take a pass on their services. Obviously it could be something else, but there's a good chance you can narrow down the range of possibilities. - Make sure to note the make and model number of your appliance when you call, as well as a thorough description of the problem. You'll want to make sure the repairman knows the key details so he can bring the right parts with him.

Absolutely awful experience from start to finish. If I could give zero stars I would…read more The first technician was rude, dismissive, and spoke to me like I was incompetent -- constantly interrupting and ignoring what I was saying. He claimed he fixed my dryer. He didn't. After it broke again, they suddenly decided it needed replacing. Then came the complete lack of communication -- over a week went by with no update until I had to chase them down. Scheduling was a joke. They refused to work around normal 9-5 jobs, then promised a weekend delivery before noon. Shockingly, they didn't show up on time. I had to call them at 11:40am just to remind them, only to be told to reschedule. They then promised to call Monday. They didn't. I had to call again Tuesday. Three weeks later, still no working dryer and nothing but broken promises, rude service, and zero accountability. If you enjoy being talked down to, ignored, and chasing a company to do the bare minimum, this is the place for you. Otherwise, stay far away.

I have a vacuum cleaner whose roller stopped working, so I needed that fixed. I took it in, and I…read morehad a very good experience. The lady at reception - I'm assuming is Dorothy - wasn't much for chit chat, so for those who have had a bad experience with her I can't speak to that, being all business is fine by me because I'm not the most extroverted person anyway. I explained the problem and left it with her. The next day I got a phone call from them, the vacuum was ready. I went to pick it up and since the vacuum was still under warranty I was only charged $10.50 for a replacement roller. Overall I was very satisfied with my experience here. The vacuum is now working at peak efficiency so I'm good. I typically don't need a lot of appliance repair but I will be back for the next one.

Very disappointing service. The parts were delivered without the necessary screws- I checked this…read morewhen ordered and was told that it comes with screws-now they say it does not and I have to go to hardwaare store and buy. Despite the high charges, the overall customer service was poor. In particular, the receptionist was unhelpful and unresponsive when assistance was needed. I expected much better support and professionalism.

I needed my outside electric outlet repaired. Raj was fast to respond, was friendly, provided a…read moregreat rate and quality work. I highly recommend!

From the owner: Welcome! I’m the owner of Northedge Home Solutions, proudly serving the community with…read moreprofessional, reliable, and affordable home repair and renovation services. With years of hands-on experience, I specialize in: • Appliance Repair: Fridge, stove, dishwasher, washer & dryer • Electrical Diagnostics & Repairs • Plumbing Work: Leaks, faucets, toilet replacements • Heating & Hot Water Systems: Furnace repair, hot water tank service, boiler diagnostics, zone valves • Lock Services: Rekeying, mastering, and replacements • Carpentry & Renovations: Custom jobs, finishing, and upgrades • Sump Pump Replacements Whether it’s a quick fix or a full renovation, I treat your home like my own — with care, respect, and attention to detail. Call or Text: 587-984-7786 Email: northedgehome@gmail.com Serving [Edmonton and surrounding communities ] Let’s get the job done right — the first time.

I requested that the service person investigate why I was getting so much lint on my clothes in…read morethe dryer. He gave me a quote which seemed reasonable, so I booked the service. Loi Nghiem came; he couldn't find anything wrong. He said he could give me 10 dollars off the 90 dollar service call if I paid cash. He also cleaned underneath my stove (40 dollars- a discount of 30, he said). He refused to give me a receipt because he gave me a discount. I am reporting him to the cra and consumer ripoffs. Obviously, he is not claiming the money on his taxes. What a jerk. It is illegal to not provide a receipt when a customer requests one.

We booked an appointment that matched both our schedules even though he offered to come sooner!…read more Loi was on time... a bit early! The snow and roads did not delay him as much as it did me! He promptly identified the pump that failed in my washer and had a replacement in his vehicle. Took him a few minutes and the deed was done! He left me the parts to verify the work (thank you!) I appreciated his care and cleaning up making the work look effortless (and I know it wasn't!). He had to make some electrical connections for the replacement pump and it was working on no time! I will happily pay for his expertise any day!

So we got my stove fixed today on Christmas eve the guy came out and had it fixed before the end up…read morethe night! Great job! We got my stove fixed and it is working great now! Pan was the tech who came out and fixed my stove on Christmas Eve! Dec 24 2024.

From the owner: We service all residential appliances. We also sell appliances and appliance parts.read more

After filing a complaint with BBB, which they initially offered nothing except an apology, the tech…read morecalled me and told me that they would issue me a full refund, which they did.

Had Alberta Appliance Service, come in to our home today to fix the ice maker in our fridge. The…read moreyoung man arrived on time, phoned ahead to let us know he was on his way, he was polite, and very knowledgeable about the appliance he was here to fix. We would recommend this company. Thank you Alberta Appliance Service. D & W Stephenson

I thought I would write an additional review for my sibling who's review got buried…read more Check in = $30 off your repair! :) I booked an appointment last week for a tech to come in. I called using the Yelp page, which I think is the easiest way to contact them. I believe their number is incorrect if you simply google them. However, it is correct here! The woman I spoke with on the phone was personable and ensured we had our appointment made. We had John come in to fix our Dishwasher and Oven. He did an awesome job and everything was fixed in no time. I'm very glad that everything was sorted out all in one night. I was super worried that it would be something unfixable. It came out to be about $600 for both appliances to be fixed. Very reasonable when you consider the cost of replacement! I would definitely recommend GoTech to anyone!

We called GoTech to repair a leaking dishwasher. Dennis came out and was very professional. He…read moreprotected our hardwood floor when pulling out the dishwasher. He fully explained what caused the leak and what the repair would cost. As the part needed to be ordered he rescheduled the return visit. We had to reschedule once due to a problem on our end and Dennis was very accommodating. Dennis went above and beyond in following up and in accommodating our schedule in order to complete the repair. We were extremely happy with his service and would have no problem recommending GoTech to others! The are definitely now our go-to company for appliance repair.

Very positive experience. We live in Wetaskiwin and had a problem with our broiler element, which…read moreblew the controller unit. We ordered a new element and controller through these guys, and when i went to pick them up the lady in the office tested the old element and found it was OK, and didn't sell us a new one. We still couldn't fix it, and so had the guy come out to service it-very simple fix and only $84 including mileage to Wetaskiwin. Very happy

From the owner: Business established in 1986 -- Servicing of major appliances -- Guaranteed customer satisfaction.read more