Our clothes washer stopped working recently, prompting a search for a reputable, effective…read moreappliance repair company. The reviews I found didn't impress me much. Many were negative and some of the positive ones almost seemed like they had their relatives write them. So, I took a chance on Fort Road Appliances and called them. I accurately described the problem with washer and the guy on the other end of the line was almost certain he knew what it was. (Another place I called had the guy telling me it could be the wiring, etc. He didn't have a clue!) I asked how much it would be and he said he could be here the next day. I got a two hour window and he was here 15 minutes into that time window. He got right to work, diagnosed the problem and fixed it. I think he was here less than an hour. I paid what I was quoted and I wasn't going to have to worry about dirty clothes any longer. I paid cash, but I could have also paid by cheque. He didn't have debit and I'm not sure if he could take a credit card, so keep that in mind. The washing machine has operated flawlessly since. I won't hesitate to give Fort Road Appliances a call again should I need another repair. For obvious reasons, I hope I don't have to call them again! Appliance repair tips: - Do some research online before you call an appliance repair company. It's almost guaranteed that someone out there has had the same problem you've had and they've written about it online. In doing this you'll have a rough idea what the problem is, so if the guys on the other end of the phone don't sound like they've got a clue based on your accurate description of the problem, maybe take a pass on their services. Obviously it could be something else, but there's a good chance you can narrow down the range of possibilities. - Make sure to note the make and model number of your appliance when you call, as well as a thorough description of the problem. You'll want to make sure the repairman knows the key details so he can bring the right parts with him.

Absolutely awful experience from start to finish. If I could give zero stars I would…read more The first technician was rude, dismissive, and spoke to me like I was incompetent -- constantly interrupting and ignoring what I was saying. He claimed he fixed my dryer. He didn't. After it broke again, they suddenly decided it needed replacing. Then came the complete lack of communication -- over a week went by with no update until I had to chase them down. Scheduling was a joke. They refused to work around normal 9-5 jobs, then promised a weekend delivery before noon. Shockingly, they didn't show up on time. I had to call them at 11:40am just to remind them, only to be told to reschedule. They then promised to call Monday. They didn't. I had to call again Tuesday. Three weeks later, still no working dryer and nothing but broken promises, rude service, and zero accountability. If you enjoy being talked down to, ignored, and chasing a company to do the bare minimum, this is the place for you. Otherwise, stay far away.

I have a vacuum cleaner whose roller stopped working, so I needed that fixed. I took it in, and I…read morehad a very good experience. The lady at reception - I'm assuming is Dorothy - wasn't much for chit chat, so for those who have had a bad experience with her I can't speak to that, being all business is fine by me because I'm not the most extroverted person anyway. I explained the problem and left it with her. The next day I got a phone call from them, the vacuum was ready. I went to pick it up and since the vacuum was still under warranty I was only charged $10.50 for a replacement roller. Overall I was very satisfied with my experience here. The vacuum is now working at peak efficiency so I'm good. I typically don't need a lot of appliance repair but I will be back for the next one.

Very disappointing service. The parts were delivered without the necessary screws- I checked this…read morewhen ordered and was told that it comes with screws-now they say it does not and I have to go to hardwaare store and buy. Despite the high charges, the overall customer service was poor. In particular, the receptionist was unhelpful and unresponsive when assistance was needed. I expected much better support and professionalism.

I needed my outside electric outlet repaired. Raj was fast to respond, was friendly, provided a…read moregreat rate and quality work. I highly recommend!

From the owner: Welcome! I’m the owner of Northedge Home Solutions, proudly serving the community with…read moreprofessional, reliable, and affordable home repair and renovation services. With years of hands-on experience, I specialize in: • Appliance Repair: Fridge, stove, dishwasher, washer & dryer • Electrical Diagnostics & Repairs • Plumbing Work: Leaks, faucets, toilet replacements • Heating & Hot Water Systems: Furnace repair, hot water tank service, boiler diagnostics, zone valves • Lock Services: Rekeying, mastering, and replacements • Carpentry & Renovations: Custom jobs, finishing, and upgrades • Sump Pump Replacements Whether it’s a quick fix or a full renovation, I treat your home like my own — with care, respect, and attention to detail. Call or Text: 587-984-7786 Email: northedgehome@gmail.com Serving [Edmonton and surrounding communities ] Let’s get the job done right — the first time.

So we got my stove fixed today on Christmas eve the guy came out and had it fixed before the end up…read morethe night! Great job! We got my stove fixed and it is working great now! Pan was the tech who came out and fixed my stove on Christmas Eve! Dec 24 2024.

From the owner: We service all residential appliances. We also sell appliances and appliance parts.read more

Unethical business, takes no responsibility for their mistakes. Go anywhere else but here, you…read moredeserve better! I took these folks my high end built in microwave for repair. The tech told me they couldn't order the part from their supplier but if I could find it on my own they'd be happy to do the repair. I was given a part number which I misplaced, so had to call back to reconfirm. They didn't have the records so spoke to a different tech who had to pull the unit apart again so he called me back a day or so later with a part number. So part number confirmed and validated you'd think. WRONG! I called around and found it from a Toronto based supplier. Item was back ordered but was delivered to my home some 6 weeks later. I dropped it off at Northgate Appliances who said nothing for 2 months until I called to follow up. I was told I ordered the wrong part and should come in and pickup up my microwave asap. What?? But ya'll gave me the part number?? It became a circular argument, I attempted to escalated to the owner Mak, he wouldn't return my calls. I made the typical bad review threat any disgruntled customer would make, didn't get me anywhere. Went in today to collect my appliance and was slapped with a $400 invoice for storage fees! Wow, just wow! Finally Mak shows up and tells me to pay up or leave. Out a microwave, out of pocket $130 for parts, out a lot of time, fuel & here's the cherry on top, police called to throw out 'unruly' customer! Shoulda just tossed out the damn thing and bought another! Thanks for coming to my TED talk, deal with Northgate Appliances at your own peril!

The servvice was fast and perfect He made sure everything was working properly. Her was a very…read morepleasant person to have in my home.

Very positive experience. We live in Wetaskiwin and had a problem with our broiler element, which…read moreblew the controller unit. We ordered a new element and controller through these guys, and when i went to pick them up the lady in the office tested the old element and found it was OK, and didn't sell us a new one. We still couldn't fix it, and so had the guy come out to service it-very simple fix and only $84 including mileage to Wetaskiwin. Very happy

From the owner: Business established in 1986 -- Servicing of major appliances -- Guaranteed customer satisfaction.read more

I really can't recommend this business enough! My old Miele dishwasher broke down the other day,…read moreand after a nasty experience with another appliance repair business in Edmonton, we had the appliance repair division of Sherwood Appliance (now known as Mr Appliance in Sherwood Park) come out to look at the dishwasher. The repair technician, Zoltán, was extremely competent, experienced, and polite. Sadly, after his evaluation, we discovered the parts to repair the old dishwasher would almost total the same price as getting a new dishwasher! We originally considered buying another Miele at a Miele dealer like Trail Appliances, but after our old Miele broke down after only slightly more than four years of use, we began to consider giving another brand a try. Zoltán contacted his own company's sales manager, Rob, from Sherwood Appliance who then, assuming we wanted another Miele, referred us to the private number of his counterpart at Trail Appliances, assuring us that we would get the best possible service if we dealt with them after mentioning that Rob referred us. Rob also invited us to look at the wide inventory Sherwood Appliance had in stock if we ever wanted to buy something other than a Miele. This openness and attention to customer service impressed me so much I asked Rob what brands Sherwood Appliance had in stock, and it turns out that they have one of the best inventories in the greater Edmonton area of in-stock items! I was already tired of washing dishes by hand, and we wanted a new dishwasher as soon as possible. To make a long story short, we still wanted to stick with a European brand, so we ended up purchasing a new Blomberg dishwasher through Rob, and he pulled every string possible to get our delivery and installation done that same day. This is a company that really goes above and beyond for the customer, and I highly recommend them, both for appliance repair and the purchase of new appliances.

Extremely pleased with service provided bubMr Appliance and especially Sean the tech who came to…read moreour home. COVID hygiene practices were followed with gloves, footwear covers and face masks were used. Problem with our gas stove was initially diagnosed as an electrical part and subsequently replacement of the igniter which solved the problem of slow / uneven heating. The company stood behind the warranty for their work and only charged for the second part, not for a second service call and not for the labour. We will definitely use Mr Appliance again if necessary and recommend them highly to others.

Paid for service call. Did not complete the service. Service technician appeared to not know what…read morehe was doing. Then firm sent collection agency with statement of unpaid bill. Daughter paid while I was with husband in hospital as she did not know the circumstance. The company did not acknowledge their error and the fact that the technician did not return to complete the job after saying had to get a different pard. Sylvia W

I thought I would write an additional review for my sibling who's review got buried…read more Check in = $30 off your repair! :) I booked an appointment last week for a tech to come in. I called using the Yelp page, which I think is the easiest way to contact them. I believe their number is incorrect if you simply google them. However, it is correct here! The woman I spoke with on the phone was personable and ensured we had our appointment made. We had John come in to fix our Dishwasher and Oven. He did an awesome job and everything was fixed in no time. I'm very glad that everything was sorted out all in one night. I was super worried that it would be something unfixable. It came out to be about $600 for both appliances to be fixed. Very reasonable when you consider the cost of replacement! I would definitely recommend GoTech to anyone!

We called GoTech to repair a leaking dishwasher. Dennis came out and was very professional. He…read moreprotected our hardwood floor when pulling out the dishwasher. He fully explained what caused the leak and what the repair would cost. As the part needed to be ordered he rescheduled the return visit. We had to reschedule once due to a problem on our end and Dennis was very accommodating. Dennis went above and beyond in following up and in accommodating our schedule in order to complete the repair. We were extremely happy with his service and would have no problem recommending GoTech to others! The are definitely now our go-to company for appliance repair.