NEVER NEV ER NEVER BUY furniture here!!! this place made my first furniture buying experience a NIGHTMARE i will never forget. Its the cheaper of materials from china, you can go to ideal home furnishings and buy better quality bonded leather for cheaper..this is legal crime at this false institution!! Fuck the brick or the crooks should i say! I was a first time customer of the brick in fact a first time furniture buyer. To say the least it has not been the greatest of experiences. After hearing all the catchy commercials of the brick like garbage "nobody beats the brick" ect i figured no problem in purchasing a sofa here without doing much research on other places. except after i purchased a sectional here with the matching tables and lamps, the only thing that did not break were the lamps. the first night , after spending 1500 bucks we had nowhere to sit down because, I went to put it together we had no furniture because one of the legs was missing a steel thread it was just plastic how does that work. then within a month or so, i go to sit down and the sofa splits into two pieces(it had broken on a knot)manufactures defect or just shitty company with shitty material. next within a week or so the coffee table leg just broke. My confidence in the Brick was now shaken to say the least. When i called the customer care line and after much negotiation and they just kept putting me off like oh ya we just need another week to decide what to do. they don't give you the best offer off the bat, rather try to tire you out hoping that you give up. So after weeks of negotiation they finally offered me the full credit for re-selection and half the price of the coffee table set for in store credit(or at least that's what i thought). so when i went to see if there was any other furniture we might like that would not break withing a month there was nothing withing our original budget, unless we spent double or triple what we did originally and it was ugly sofas anyway. the one we did like that had the modern/contemporary look to it was actually made of fake leather or they call it "faux" hoping you don't know french. so i figure okay ill spend the credit on a dining set and buy sofa somewhere else. We actually seen a steal at many places selling bonded leather sections for just a thousand and much better quality. When i accepted the in-store credit i assumed it was for anything in-store(silly me) it was only for recliners and sofas, again backing us into a corner.so now not only was i forced to buy something i didn't want they backed me into a corner and trapped us there just like the criminals they are. if it was on the street they would be arrested but because the have some paperwork behind them they get away with this kind of shit. so again NEVER EVER SPEND ONE RED PENNY ON THESE CROOKS, MANY OTHER STORE WITH GENUINE CUSTOMER SERVICE EXIST OUT THERE, CHEAPER AND BETTER QUALITY LIKE ASHLEY HOME AND IDEAL HOME FURNISHINGS. oh i forgot to mention one sincere sales guy who ruined the one sofa we wanted to buy, by just bluntly telling us that "its fake" "don't buy it" "its gonna break on you soon" ..so oh FUCK YOU BRICK!!! I dont know how they sleep at night, it has been an emotional roller coaster and the the don't care just wanna make profit. they forget its the little guy who makes them who they are. Very callous and cold people especially the clearance centre on 107ave, never deal with there bald little manager, he has short man complex. read more