I wrote this for google reviews, but may as well spread it around:…read more If you use these guys for an appliance repair, you can rest assured they will be late - even for an all-day appointment - if they bother to show up at all. I've had this company do a number of appliance repairs at my rental unit. They have never once been on time ("on time" being at least a 4 hour appointment window). They don't call. They schedule all day appointments, then no-show and no-call. They were supposed to install a control board in my 2 year old washing machine this afternoon (purchased from Appliance Outlet, of course), that has been non-functional for three weeks now. "Between 1 and 5", they said. When I hadn't heard from anybody all afternoon, I called them to make certain someone was coming, which they reassured me someone was. So I waited. And waited. Nobody showed up. Nobody called. I didn't hire them, and wouldn't, but the property manager seems to like using them. I have now told her not to send them over again. It would probably have cost me less to hire someone reliable myself to fix the machine than the value of the time I've lost sitting around waiting for chronic lates and no-shows. Don't hire these people for your repairs. Don't buy anything from them. They're patently unreliable. Note: Yelp for some ridiculous reason places my location in California in spite of my attempts to correct it. I'm in Edmonton.

We just heard from the giant box store that our washer and dryer will be 2 months later than…read morediscussed. Not happy at all, so upon recommendation we stopped in. This store stocks mainly GE appliances. Lots of selection in stock, which means no waiting. Bardo was very helpful and I got an even better deal on a higher end washer dryer set than I originally started with. Plus I got delivery within 1 week. If you need new GE appliances shop here!

I needed my outside electric outlet repaired. Raj was fast to respond, was friendly, provided a…read moregreat rate and quality work. I highly recommend!

From the owner: Welcome! I’m the owner of Northedge Home Solutions, proudly serving the community with…read moreprofessional, reliable, and affordable home repair and renovation services. With years of hands-on experience, I specialize in: • Appliance Repair: Fridge, stove, dishwasher, washer & dryer • Electrical Diagnostics & Repairs • Plumbing Work: Leaks, faucets, toilet replacements • Heating & Hot Water Systems: Furnace repair, hot water tank service, boiler diagnostics, zone valves • Lock Services: Rekeying, mastering, and replacements • Carpentry & Renovations: Custom jobs, finishing, and upgrades • Sump Pump Replacements Whether it’s a quick fix or a full renovation, I treat your home like my own — with care, respect, and attention to detail. Call or Text: 587-984-7786 Email: northedgehome@gmail.com Serving [Edmonton and surrounding communities ] Let’s get the job done right — the first time.

I will be honest I did not want to support these guys. I wanted to say I supported Canadian…read morebusiness but I figured give it a shot. Turns out everyone was very helpful and very friendly. Now I will say one thing I was told was completely wrong BUT to be fair I did a pretty poor job of explaining my issue. The selection is great and the pricing was decent. Chances are I will be back...

The sales associates, Lexi and Justice, made every effort to find the best fridge and stove for our…read morekitchen reno where the space has limited dimensions. I have purchased other major appliances from these same associates in the past, and those shopping experiences were also extremely favourable. After taking extra time to physically walk thru and check the rear warehouse for in stock fridge and stove, which produced a limited result, they proceeded to find inventory in other stores and called them to confirm that inventory was in fact there. During the entire customer service experience, Justice and Lexi were friendly and helpful. They were able to secure a fridge and stove with delivery this week. Very grateful for all their efforts which extended beyond what I normally experience in other retail environments!

Terrible customer service. Our brand new stove was DOA and when we told him, he said call…read moreFrigidaire. As a consumer, you have to start at the front line call centre. It took over a week to finally escalate to someone who could help. What SHOULD have happened is, Shawn Raja owner ,salesman , one man show etc should have had us return the stove and allow us to find something else or refund the purchase. This needs to be done within 48 hours of telling him there is a problem. He did nothing! In turn he caused a delay in getting a resolution and added stress and frustration. He is not a nice person to intentionally refuse to help someone who just paid for a brand new appliance. I have correspondence from Fridgidaire on how he failed and caused delays, stress and frustration. I wish we had never stopped at his store! I want a refund for the bogus extended warranty he sold us for $200 . He lies, he's dishonest and he's not a good human being. I'm filing a complaint with consumer affairs due to his shady business practices. Bait and switch. He showed a stove on the floor in black but we bought one in stainless steel. It was supposedly the same stove. We were charged an additional $100 for it and it is the lowest quality model we ended up with. It has no self clean option but the floor model does. Watch this shady character ! If you do end up shopping here, get EVERYTHING in writing and RECORD your conversation! He will say anything to make a sale!

terrible experience with this store. this man will say anything to make a sale then say it's a…read moremisunderstanding! changes pricing on a whim and ignores you after the sale when your brand new in box stove is DOA.he takes advantage of people ( seniors) and nothing he says can be believed. His $200 extended warranty is worthless after telling us it started day one, he says call Fridgidaire. I've asked for a refund of the warranty but he is ignoring my messages and doesn't answer the phone. If he had done his part as a vendor, we would have been able to exchange the stove but no, he doesn't care to deal with it. Fridgidaire informed me that it is his responsibility as a seller to take the stove back and file a claim with Frigidaire. instead we were left alone to navigate and figure out what to do. I'm attaching communication from Fridgidaire to show this store failed terribly!

Our clothes washer stopped working recently, prompting a search for a reputable, effective…read moreappliance repair company. The reviews I found didn't impress me much. Many were negative and some of the positive ones almost seemed like they had their relatives write them. So, I took a chance on Fort Road Appliances and called them. I accurately described the problem with washer and the guy on the other end of the line was almost certain he knew what it was. (Another place I called had the guy telling me it could be the wiring, etc. He didn't have a clue!) I asked how much it would be and he said he could be here the next day. I got a two hour window and he was here 15 minutes into that time window. He got right to work, diagnosed the problem and fixed it. I think he was here less than an hour. I paid what I was quoted and I wasn't going to have to worry about dirty clothes any longer. I paid cash, but I could have also paid by cheque. He didn't have debit and I'm not sure if he could take a credit card, so keep that in mind. The washing machine has operated flawlessly since. I won't hesitate to give Fort Road Appliances a call again should I need another repair. For obvious reasons, I hope I don't have to call them again! Appliance repair tips: - Do some research online before you call an appliance repair company. It's almost guaranteed that someone out there has had the same problem you've had and they've written about it online. In doing this you'll have a rough idea what the problem is, so if the guys on the other end of the phone don't sound like they've got a clue based on your accurate description of the problem, maybe take a pass on their services. Obviously it could be something else, but there's a good chance you can narrow down the range of possibilities. - Make sure to note the make and model number of your appliance when you call, as well as a thorough description of the problem. You'll want to make sure the repairman knows the key details so he can bring the right parts with him.

Absolutely awful experience from start to finish. If I could give zero stars I would…read more The first technician was rude, dismissive, and spoke to me like I was incompetent -- constantly interrupting and ignoring what I was saying. He claimed he fixed my dryer. He didn't. After it broke again, they suddenly decided it needed replacing. Then came the complete lack of communication -- over a week went by with no update until I had to chase them down. Scheduling was a joke. They refused to work around normal 9-5 jobs, then promised a weekend delivery before noon. Shockingly, they didn't show up on time. I had to call them at 11:40am just to remind them, only to be told to reschedule. They then promised to call Monday. They didn't. I had to call again Tuesday. Three weeks later, still no working dryer and nothing but broken promises, rude service, and zero accountability. If you enjoy being talked down to, ignored, and chasing a company to do the bare minimum, this is the place for you. Otherwise, stay far away.

I had ordered a 24 x 36" photograph and John H. in the photo lab did an excellent job, beyond my…read moreexpectations in printing this for me. I'm a professional photographer and really appreciate his skill set. Rich W St. Albert

Awesome selection of small appliances for the house and great cosmetic selection. Lots of snacks…read moreand a good size book and magazine collection. Electronics is well stocked with everything you need. Staff is very helpful with finding things. Also there is a Canada Post outlet inside. And a pharmacy.

If I could give zero stars, I would…read more We've had nothing but stress and frustration from the very first day we started using the Frigidaire dishwasher supplied by Trail Appliances. Despite it being brand new, it displayed an E20 error the very first time we ran a cycle. We reported the issue to Trail Appliances immediately, expecting it to be a minor fix or, at the very least, acknowledged properly. Unfortunately, that hasn't been the case. What followed was a drawn-out, exhausting back-and-forth with Trail. Their response has been slow, unhelpful, and frankly, dismissive. They eventually told us they've ordered parts to fix the machine, but the reality is--the error has worsened. It now happens every 10 minutes, completely disrupting our ability to do something as basic as wash dishes. As a family with a busy home life, this has caused us an incredible amount of stress. The dishwasher is supposed to add convenience, not become a daily source of pain. We've even begun to doubt whether the unit was new to begin with, as it has never worked properly from day one. What's most disappointing is not just the appliance itself, but the complete lack of urgency or empathy from Trail Appliances. When you spend your hard-earned money on something that's supposed to make life easier, and it fails you repeatedly--with no meaningful resolution--it's incredibly disheartening. I don't write reviews often, but I felt it was important to share our experience so others can make a more informed decision. I wouldn't wish this level of inconvenience on anyone.

Trail Appliance n w is just awesome mainly because of Henry in my opinion! He has been there for…read moreme with his knowledge and understanding has made me feel understood! That's what it's about!! I wouldn't go anywhere else! Thank you Henryfor helping me through this difficult time when I thought I was a loss you were right there helping me all the way This is why companies are successful!!!

I had an over the range microwave installed by Dan. It wasn't a straight forward install and he did…read morean exceptional job. He was very professional, courteous and a super nice guy. Rates were very reasonable. Would highly recommend!

From our first contact with Kyla to get a quote and finding a convenient date to install our over…read morethe stove vented microwave we have had nothing but quality customer service. This morning Dan arrived on time and did a very professional job removing the old microwave and installing the new one. We were very impressed with the care he took and making sure it all worked prior to cleaning up and leaving happy clients. We would certainly use this firm again as the quality work and customer service are first class.

So we got my stove fixed today on Christmas eve the guy came out and had it fixed before the end up…read morethe night! Great job! We got my stove fixed and it is working great now! Pan was the tech who came out and fixed my stove on Christmas Eve! Dec 24 2024.

From the owner: We service all residential appliances. We also sell appliances and appliance parts.read more