Very happy with the service received from Miguel from Hard Soft Service. First of all, I felt like…read morehe was very honest, he was on time and is very professional. He was able to identify the problems with my home cameras. He took his time and was at my house pretty late until the problems were fixed. Highly recommend his service.

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

I had a great experience with HB Computers! The staff was friendly, professional, and very helpful…read more They took the time to answer my questions and made sure I understood everything. The service was excellent, and I really appreciated their knowledge and customer service. I highly recommend HB Computers to anyone looking for reliable computer service and a great experience!

Their service was excellent! Would highly recommended them! had my PC diagnose with them to find…read moreout the reason why my pc wasn't getting signal to my monitor quick turn around!

If you have a device that needs to be repaired, don't waste your time going anywhere else! These…read moreguys are the KINGS of gadget repair. My daughter had a 20 year-old iPod that she wanted to keep because it had a bunch of songs on it, but it wouldn't charge anymore. These guys fix it like it was brand new!

just two of us running the business and we don't have time to deal with IT stuff. vaccaro IT…read morehandles everything, computers, microsoft 365, you name it. when something goes wrong they're on it fast and we can just focus on the actual work

We have been a client fof OC-IT for the past 7 years and we have been thoroughly pleased. They…read morehave handled our business as if it were their own business and have played a vital role in our transformation to being a "tech-e" company. When we first began working with OC-IT to us a PC was a fancy calculator that you could play music on... We were a challenge for them I'm sure. :) They were very gracious and have frankly trained and guided us into practices that reshaped the way this 35 year old company has done business. Our company had been in an office in La Mirada for 25 years when we made the decision to move to Irvine, we had a new office space and knew it was time to "get with the times". OC-IT consulted with us, installed and now manages our VOIP Phone systems, Servers, work stations, laptops, cell phones, mail server... I'm sure they do even more... I just don't know what its all called! ;) These guys are amazing, really amazing... We deal with hundreds of professional businesses in our line of work and OC-IT truly handles our account with a goal to exceed our expectations. (They work on Mac too which is not as common as you would think) I sort of feel bad I haven't written a review on them until now... they are an essential part of our business, shame on me for neglecting to give a review so long. NOTE: Ive written plenty on Pizza places and Burger joints lol... the truly important things in life! Personal Recommendations? Angela over there is an angel, Forrest cares more about our projects than we do, Mark could probably build and design a real life 'Death Star' (he's that much of Tech Nut) Honestly, they're all great... work with them and they will become part of your companies culture and will define a new definition of service, professionalism and efficiency. Cam

They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

Quick, easy, and reasonably priced screen replacement on my iPhone. Looks like they work on mostly…read morecomputers, but were able to help me out. Much appreciated!

The flashlight & camera crapped out on my Iphone 14, so I dropped by HB Laptops to get a quote. I…read morefound out Rex from Fryed Phones was no longer around, so Jack helped me out. Jack is so honest he told me it would take a day or so for the parts to come in, and asked me to return on Mon. He didn't want me to be w/o my phone unnecessarily. I returned on Mon, and Jack repaired my phone 1 hr ahead of schedule. He also offered me a cash discount. I thought the price for service rendered was very fair. I'm glad that an honest businessman like Jack is in our neighborhood. I would rather support a small biz like HB Laptops vs going to Apple Genius Bar, and giving more money to Apple.

as all ps4 tend to do, mine would frequently try to take flight. This is no longer the case,…read morefriendly staff and quick service. 10/10

Terrible customer service, poor communication, and a complete waste of my time…read more I dropped off my Lenovo laptop on August 19, 2026 to have the hinge repaired. My receipt says "Tomorrow" for pickup, meaning I was told it would be ready on August 20. I couldn't make it on the 20th, so I came on August 21, giving him an extra day. When I handed Nick my receipt, he started scrambling around looking for my laptop and then asked me to give him another 10-15 minutes to fix it. Clearly, the laptop was not ready as promised. He also could not find my charging cord at first and had to look around multiple times before locating it. When he put the laptop back together, it was poorly assembled with visible gaps and open spaces. Nick told me it still needed to be glued and asked me to come back AGAIN later that day. I told him I live far away and could not keep making trips back and forth. Nick then gave me another option: he said he would finish the laptop and personally leave it with the tailor lady in the store so I could pick it up from her. He was very specific about this arrangement and even clearly told me that the tailor lady only accepts cash or Zelle and does not accept cards. Based on how detailed his instructions were, I had every reason to believe my laptop would actually be left with her as promised. I came back on August 22 specifically to pick up my laptop from the tailor lady. She told me Nick never gave her my laptop. So now I have made multiple unnecessary trips, spent time and gas driving back and forth, followed Nick's exact pickup instructions, and I STILL do not have my laptop. I was told I now have to come back AGAIN on Monday when Nick returns. This entire experience has been extremely frustrating and unprofessional. Nick has repeatedly told me something would be done and then failed to follow through. What should have been a simple hinge repair has turned into a poorly assembled laptop, a temporarily misplaced charging cord, multiple wasted trips, and repeated promises that were not kept. I will update this review after Monday to document whether my laptop is finally repaired properly and returned to me. Update 8/25/26: I was finally able to pick up my laptop today. Nick called me Monday to let me know it was ready and apologized for everything that happened. When I picked it up, Nick also acknowledged that a piece near the hinge had been lost during the repair, so unfortunately my laptop was returned with that piece missing. He gave me a discount because of the missing piece and all of the miscommunication. I do appreciate that Nick took responsibility, apologized, and adjusted the price. However, I'm still disappointed that after everything I went through to get the hinge repaired, I received my laptop back with one of its original pieces missing. The discount was appreciated, but I would have preferred to have my laptop returned complete and not have gone through so many unnecessary trips and delays in the first place.

Best computer service in orange county. Gary and Joseph took care of me and helped me with my slow…read morecomputer. I live in Gardena so I had Joseph virtually login to my computer to see what was going on. He diagnosed my computer issues pretty quick with out even having to come to my place. We decided the best option was to get a new hard drive that's faster and has more space. Joseph ordered the parts right away and I dropped it off my computer 2 days later and he had it done within a day. It's hard to come by good IT tech guys that are honest and know what they are doing. PC Buzz will be handling all my computers and business computers for now on. Thanks Gary and Joseph for the amazing service and handling my issue so quickly.

I'd review this place multiple times if I could. Fantastic service, fair prices, and just a super…read morewell run business. They take a lot of care with their work and go the extra mile to accommodate their customers. Can't recommend enough.