Just picked up a couple of burgers and fries at exactly the time they were expected to be ready. Everything was cold, and the fries were old. read more

The last few times I've been at Applebee's in Kyle I was very disappointed. I have since stopped going.The restaurant was not cleaned. Waiter staff would not clean between customers sittings. Like sweeping between services. Cleaning the seats and the tables. The bathrooms Could also use some cleaning. When I order the steak and vegetables. The vegetables must've been Taken out of a bag that was out of temperature for a long time. Where the vegetables were Already starting to rotten. There are three things that make a restaurant profitable one is cleanliness 2. service and 3. is caring about what you serve. Applebee's failed on a three. I don't know if management staff has been changed. So I'm hesitant and returning. They are not consistent. read more

If you care about your health, do not dine here. Besides the food and service being gross and disappointing all around - the management here is utterly unacceptable. They threaten to FIRE their sick employees for not coming in. They very recently fired a cook who was sick and could not work because he would not come in to HANDLE FOOD FOR CUSTOMERS. Just last week the management team threatened to fire the PREP COOK for not coming in with a fever. So their prep cook came in and prepped the food while sick, so they wouldn't lose their livelihood. I will be warning everyone I know who frequents this establishment. We are still in a PANDEMIC. This is completely unacceptable. Bad food, Bad Service, and Terrible Management who treat their employees like garbage. They are lucky the Hays County Health Department hasn't investigated (yet). Corporate will be informed. Greg and Kelly - do better. read more

Very disappointed with Applebee's . It is DEFINITELY NOT, the Neighborhood experience it used to be! I ordered the pasta with extra sauce and added bacon and I got an order of DRY pasta. I'm very disappointed with the lack of quality. Then, I was supposed to be contacted by GM Greg, and no callback. I called yesterday and was advised that they were busy the day before, and now Greg Mcguire is gone on vacation for 9 days! I've tried this location 3 times in the last year and it has been horrific. If I want Applebee's I will drive into Austin or go without. read more

Applebee's Grill + Bar - This was supposed to be the Pasta with " Extra Sauce". - American Near Me - Kyle, Texas

Devin was great. I was having a rough day, but he made it better. He was super attentive & got anything we needed. Restaurant was clean and had good vibes. The food was great, it all was hot except the ice cream. Thank you so much. read more

I guess it's good there we're breadsticks and max n cheese all over the floor but i made sure it got finished it was a little cold and stale but all good in my eyes read more

Applebee's Grill + Bar - shit is good - American Near Me - Kyle, Texas

This review is for their carside to go service. You're supposed to be able to order online and they will bring it out to your car. Tried to order a burger and fries. Something is obviously wrong with their website design. There is a required section to "customize your fries". I don't need to custimize my fries. Just want regular fries. Since this is a required section I have to select something to place an order My wife chose the green beans then called the store and explained that I wanted fries. They said ok and said our order would be ready by 8:06pm. Drove up to the restaurant and waited. Finally got my order at 8:30 and you guessed it, green beans instead of fries. Can't imagine they've been offering this service too long with these kinds of simple mistakes. read more

Applebee's Grill + Bar - American Near Me - Kyle, Texas

Service was excellent although it was weird that the waitress had to bring the menu and not the greeter person. The table was dirty and they had been open 6 minutes. They have NO lunch menu of mix and match. They only have cheap white bread for any sandwich. Food was ok. French onion soup still rocks although much smaller serving than ever. Sigh. read more

I had the strawberry salad. They remembered to send Ranch Dressing, but I received no utensils to eat the salad with. I just did the best I could with my fingers. Bummer read more

Bruh, the time set for our order pick up was at 8:10, food wasn't given to us until 9. It was cold and greasy as shit. The staff let us awkwardly stand around with little to no acknowledgement. We even saw a customer come in, not be greeted, and leave. 0/10. I know corporate sucks but what the hell y'all. read more

Walk in was waiting for about more that 5 minutes to be seated nobody acknowledged us waiters passing by and never said will be right with you. We waited for a person to come ask us for our drinks or anything say the fir about another 8 min plus still nobody approached us. We had to walk out, our children where hungry after a long night of being at the carnival. I will not recommend this place to anyone one that's if not light skinned yes I felt that way. Never again!!!!!! Had to give it one start to at least post this but it's not even worth half of star. Ok March 19 2022 at 11:45 pm left at 12:20 pm March 30,2022 read more

Applebees has not changed since before the pandemic through the pandemic and now. This was an online order to pick up curbside. The person in charge of acknowledging online orders for pick up totally ignored our presence. We were given tartar sauce instead of ranch dressing for our boneless wings and specifically asked for utensils which we did not get either. I asked for a burger with pink in it and it was nowhere to be found. They need to find better management to improve their service or just close it up and get another restaurant worthy of that location. read more

My wife and I went here today after church service to eat. I gotta say it's been a long while since I or my wife have been in Applebee's. The host was nice and our waiter was really attentive we got checked on by more than one person and our food came fairly quick and we got refills quickly without asking for them. The food was good. I had prime rib dipper and my wife shrimp bowl both were tasty. So we will visit them again in the future. read more

If no stars was an option, I definitely would rate this restaurant with zero stars. The service was incredibly horrible. Never in my dining experience have I encountered such awful service. First, the booth we were given was dirty, the seats were torn, food on the carpet and the table was sticky. Secondly, our server (female) was loud and obnoxious. I think she was under the influence of some type of drug. She made bad jokes and insulted one of my family members because she had a "flip phone". She picked it up and said, "wow these things still exist?" Last, she yelled at one of her coworkers from across the room to bring "agua", (water in Spanish) for one of the tables. She then gave my family member a hard time when asked for coffee, it appeared she was annoyed with the request since it was a pretty late dinner. This server is a poor representation of AppleBees and needs to be retrained on proper customer service. I don't recommend this restaurant & will never go back. However, I do recommend for this restaurant to be shut down for uncleanliness, I can't imagine what the kitchen looks like. read more

This place is trash. My server brought out my dish with ingredients I asked to be taken off. I ordered Mac n cheese without bacon . Turns out there's bacon in the sauce. I sent it back and server Dominick or whatever still charged me for it. It made it seem like a big deal that he took it off. Another thing it came with chicken strips which I did not order. Anyway, the Caesar salad was just ok. This place is trash. read more

Dirty restaurant; dirty table; dirty glass; had to ask for everything. This was our view from our table for our entire meal. Not a single person attempted to clean or pick it up. read more

Applebee's Grill + Bar - American Near Me - Kyle, Texas

Worst place in Kyle by far! I'd rather go to McDonalds next door than ever eat here again! 1) It took forever to get our food! 2) our waiter never came around. 3) once we got our food, it looks so cheap like microwaved food, & once I cut into my chicken sandwich, there was a hair sticking out of it(GROSS!!) I got up & left! Do yourself & your family a favor & never step foot in here! read more

App: moz sticks and new wonton chicken tacos Lunch: tx blazin burger Drink: frozen strawberry lemonade Moz sticks frozen and fried (poor/avg) Wonton (interesting, too sweet, but good) Burger (poor at best, gross) Over all 5 or 6 out of 10 at best Server didnt know anything about the menu items. Every answer was "im not sure" or "i dont know" then proceeded to stand there instead of finding out an answe. Not impressed by any means. Just wanted to have asimple lunch with family. Under seasoned, messy, soggy burger, fries were crisp, drink was good..... read more

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Service was okay and the food was okay. I got the new chicken parmesan pasta. This was pretty tasty. My husband's entree was very disappointing because it didn't look anything like the picture and they were out of the shrimp skewers. Good thing about this applebees is that it closes late (2am)! read more

Applebee's Grill + Bar - Inside - American Near Me - Kyle, Texas

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This Applebee's has a poor review on here but it has made a complete 180. Our sever David was wonderful. He was attentive to our needs, and responded promptly with all of our requests! The food was delicious and looked as good as the pictures! This restaurant has gone from a local watering hole to a place I would happily take my family and friends! Excellent work Kyle Applebee's. read more

Great new bartender named ben! The manager justin is everywhere and is the pulse of the restaurant. Great people skills and very personable. Good dude..and a packers fan!! read more

Honestly if I could give no stars I would. I don't know why my mom and I keep trying this place. I guess we are hoping it will get service and food but Applebee's has gone down hill big time! The service sucks here!!! Not worth the time or money! read more

Food was cold, no services and got appetizer when we got the food. Seems like they are bad at costumer services read more

Applebee's Grill + Bar - Took 20 mins to get my appatizer and theres hair all over it. Service was really slow. - American Near Me - Kyle, Texas

Server/waitress (Faith): Excellent Food (2 burgers and a grilled chicken/shrimp): Good to Very Good Length of time to wait for food to come out (and it was piping hot, so it was not the waitress's fault): Poor Cleanliness of restaurant: Poor (including obvious weeks old food splatter on window coverings, torn seats in booths, etc. "Manager": Lazy bum leaning against the bar watching the UT game most of the time (except for the few moments he stopped to criticize a pregnant female employee on a ladder for how long it was taking her to hang Christmas garland). Within the last 3 months myself or another member of my family have been to this location 3 different times. All three times the experience has deteriorated. Typically the poor experience has little to nothing to do with the wait staff, as they seem to be trying to make the best of a bad situation. The management of this location appears to be the problem (and not just the guy today, because the place as a whole would not be declining if he were the only bad manager there). Cleanliness and basic maintenance have gotten progressively worse with each visit. Food prep time in the kitchen getting longer, and seems to have nothing to do with traffic levels. Today we were one of approximately 6 tables, and waited nearly 30 minutes for our food. Again, this was not the waitress's fault, as it was brought out piping hot. The kitchen is just slow, and getting slower. Last time I told myself that it would be awhile before I went back. Now I'm telling myself I will NOT be going back - unless I see a large "under new management" sign on the outside of the building. read more

I got the three cheese chicken cavaitappi. Maybe 2 oz of chicken and a milk sauce. You couldn't taste any cheese or seasoning. It tasted like noodles in milk. It was ridiculously bland and I was extremely disappointed. read more

Applebee's Grill + Bar - Supposed to be the three cheese chicken cavatappi - basically no Coleen and better classified as a milk sauce. - American Near Me - Kyle, Texas

Its AppleBees ! Beer is cold prices are reasonable ! Won't win any culinary awards but hey it's good for a quick bite

Okay so i usually don't leave reviews at all but i just had to since of this amazing server kim. She was so sweet and helpful when i couldn't decide on what to get. She told me to get the shrimp bowl and it was amazing. I know the pandemic it was hard on all of us and a lot of places are short staffed but they sure got lucky with her. She was nothing but amazing. I'll sure will back and request her as my server. She should honestly get a raise. Applebees better appreciate this hard working young lady. read more

The waiters just look at you while you've been waiting 15 minutes to even ask for a drink. I wouldn't recommend wasting your time at this location. The staff is lazy. I wouldn't even give them one star. read more

Awful service I know everything is limited but if people are risking going out they should have great food and service. If they don't want to be working consider only doing pick up or closing. We went there cause they were the one of the few open late. read more

I was very upset on my last visit to Applebee's. I ordered the 2 for $20. I asked if I could substitute the burger listed on the deal for a burger of IDENTICAL price. I was told that I could substitute the same priced burger if I paid an additional $1 because it had an egg on it. I tried to explain that the burger (egg included) had the exact same price as the one on the list, but was told again that it would cost an additional dollar because of the egg. Tell me there is a $1 charge for ordering off the list - don't tell me it is because of the egg. The burger doesn't cost more because of an egg - I could order either one for the same price. This whole encounter was so ridiculous. If logic is not going to be a part of the rationale for doing something, then please don't try to justify things with logic. Just say its $1 more because it is your policy. read more

Always been a family favorite especially having Haley as our host. She's always friendly and bright. Thank you!

had to Leave out the place, there was a Fly in my salad, it was disgusting. staffed didn't care at all and the manager was to lay back putting a excuse. they even had the decency pf charging us for a error that they made. if they are are letting by flies go by, i don't even want to think of what other disgusting things are given to other customers. read more

We went here on a week night. The food was nasty! The spinach dip was ok, but nothing to brag about. Once our dinner came, it was salty and not good. I ordered the stir fry and I got celery and rice. The chicken was ok, but very salty. The iced tea was not drinkable so we ordered soft drinks. We were charged for the teas and no one offered to do anything about the food. I have always liked the App levy's in NMB SC, until we had roaches crawl from the silverware. DO NOT GO!! read more

This was the best experience I have had in a restaurant in a while. Delaney was an excellent waitres. She made my first time ever at an Applebees a good one. She was helpful with my can't haves and if she couldn't answer my question she didn't mind finding the answer. She didn't over check on us and she didn't under check in n us. She was friendly and took very good care of us. Thank you so much Delaney for making our experience and meal a good one!! The food was great!! read more

Wow! Went by this afternoon for appetizers and a drink with my daughter and grandson. The baby was asleep in the stroller and the hostess wanted to seat us at the table by the exit, which was passed by patrons on the way out. When we requested another table due to the stroller, she did accommodate us but on the way to the table, there was spilled food all over the floor and dirty tables everywhere! After sitting at the table, I noticed when setting my stuff down that the table was very sticky. We decided to leave at this point. On the way out both the waitress and the hostess asked us why we were leaving. If you let the customers see the mess openly in the restaurant can you imagine what the kitchen looks like??? Can you say Bar Rescue? read more

Our waiter was great! But the cooks were terrible. Came in at 9:45 and didn't get our food until 1030. I understand it was a long day, but I would think the cooks have shifts..... Steak was over cooked for my mother, my little brothers burger was room temperature coming out, I got the steak fajita plate, steak was dry and tough. Waiters and waitresses were awesome! Our waiter felt so bad he went and cooked the remaining food himself. The table next to us sat down after us and left before us! Hope they can improve the kitchen. Waiters keep up the good work! read more

Had the privilege of meeting the manager Sharome (sp?). He is an amazing addition to the team here. I usually sit at the bar with the wonderful bartender priya who always takes excellent care of me. I'm in the industry and have a good idea of how things should be. The team tonight was top notch. read more

Applebees is what it is in terms of glorified fast food chain restaurants. I live in Kyle, TX, & there isn't a whole lot of selection when it comes to dining out here. Granted, there is a little bit of everything here: Good BBQ, run-of-the mill chinese, mediocre tex-mex & Mexican restaurants but nothing to the caliber of Austin or San Marcos. On the menu, it's the typical generic staples as found in most Applebees. The bar area is nice & new & the bartenders/waitstaff is friendly & attentive. Beer selection is your typical Budweiser & Coors product but does have a variety of their different beers both on tap & in bottles. The dining area of the restaurant is very clean as expected of a brand-new restaurant. The walls are littered with various posters representing Kyle, Buda, & Hays County youth sports to give it a hometown feel. In a town like Kyle, a restaurant like Applebees is a big deal & definitely a smart move for the local franchise owner. Even after the "new" rubs off, this place will always have a packed house. At least until the next big thing comes along! read more

Applebee's Grill + Bar - Batch 19. Coors' take on craft beer. - American Near Me - Kyle, Texas

I would have appreciated a little bit more professionalism from the person who took mine over the phone order, I'm hopeful this won't be a consistent thing. This is the first time in probably 20 maybe 30 orders that I would consider a negative experience. I'm not going to name names I hope that it is addressed my order was put in at 8:04 on Friday, February 9, 2018. I've been in the business I know what it's like to deal with customers all day every day who piss me off but every single call and de counts every person contacted matters that I wanna feel read more

UPDATE! It has been 2 years since I've been to Applebees. Never went back after that horrible experience. And I can say with confidence that I still have not had an experience even come close to how awful Applebees was. Anyways, my girlfriend and I were looking for a place to eat and eventually brought up Applebees as a joke. We then said, "Well we can give it one more shot right? There's no way it will be as bad. It's been 2 years..." Unfortunately here's what happened. We went back to the same exact Applebees, right off I-35 in Kyle, Texas. The parking lot looked about half full but we realized as we walked in there were only about 10 tables in the restaurant during peak dinner rush. The hostess, who could have been no older than 17 was kind and attentive. You could tell she was uncomfortable however, seemed as if she was on edge and nervous about the groups walking in back to back. I asked if we could sit at the bar area because I wanted to watch the NBA games that were on and she said that was no problem. So we sit down, currently the only table in the bar area except for 3 people at the physical bar. We open the menus on the QR code and start going over the menu and.... nothing. Five minutes go by and we didn't even receive a greeting let alone get to place drink orders. As I look around I notice that there seem to be only 2-3 servers taking care of the restaurant so I cut them a little slack. However, that sympathy quickly went away when a family came in and sat at the table DIRECTLY behind us (my back was practically touching the back of the Dad who was seated behind me. This is where I lost my marbles. The lady bartender (there were 2, her and a man) came over to the family and got their drinks immediately. We hadn't even been greeted yet? Even though I was fuming I told myself maybe she would just come back and we could then order our drinks. NOPE! She comes back to the family, takes there food order, and then walks away back to the bar, all while my girlfriend and I are sitting arms reach away from the family. I looked at my girlfriend and let out a maniac's laugh. I told her there was absolutely no way that this was really happening. What made it worse was the male bartender looked identical to the one who served us last time. He was the only good thing about our last review but this time, the 2 bartenders were too busy with 3 people to notice us. What a shame. Anyways, after sitting and waiting with the last bit of hope and dignity in my body for another 11 minutes with NO GREETING I promptly looked at my girlfriend and said we were leaving. She happily agreed. I understand that times are difficult. There is a worker shortage, the pandemic keeps relapsing and there seems to be new problems all the time. But to think that is an excuse 2 years apart, and all the other restaurants I go to every week don't ever let the standards slip. Applebees, especially the one in Kyle is a sorry excuse for a restaurant and a sorry excuse for management that lets the staff act like this. I'm glad they are making money to support the employees during this hard time but once the world is back to normal, this place should be closed and stamped as an American Failure. read more