Cancel

    Open app

    Search

    Apple Tysons Corner

    2.8 (269 reviews)
    Open 10:00 am - 9:30 pm

    Apple Tysons Corner Photos

    You might also consider

    Recommended Reviews - Apple Tysons Corner

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Checking out the iPhone 15Pro
    Queenny C.

    We went to get the new iPhone 5 without making appointment. We were greeted and took to a specialist. Lizza assisted us immediately, super professional in helping to transfer from the old phone to the new phone. We are very happy with the services and nice environment of the store.

    Earbuds
    Channa T.

    I lost my headphones & I just needed a new pair. The staff listened to what I needed & asked questions to get a better understanding of what I needed. They weren't pushy or trying to sell me stuff I didn't need. Thank you to everyone working there.

    Jimmy L.

    Arrived here for a quick online order pickup of the new Apple Watch SE, right before closing time. It sure was busy, with the new Apple products rolling out (e.g watches, phones, etc). Despite being pretty busy, pickup was a breeze, as the customer service was great. The products were ready in the back, and the Apple rep brought it out with a nice bag in quick fashion. The missus got me an Apple Watch, and I'm thrilled to be using it again. Had a legacy version from Target, but returned it due to lack of use. The SE model will surely be a useful timepiece/multifunction extension of my iPhone, but I'm digressing. Apple is certainly a great store to play around with new products, but more importantly the staff, Genius Bar, and over customer service is stupendous!

    Entrance
    Rebecca F.

    First time coming in the store as I usually do stuff online. I wanted to come in person because I work for local government & knew that I get some sort of discount (along with the military) - score & mucho appreciated! There was a gentleman at the door with a box of masks & although they don't require it, the majority of peeps were wearing them, it seemed like the right thing to do was to join them. They were jammin around 2pm & I had to seek someone out to ask for help & she's politely informed me they were slammed & couldn't see me till 4:15 so I made an appointment & went to eat a late lunch. I came back at 4:15 and it was much calmer. I was instantly greeted & then within seconds JJ came to assist me. In less than 10 minutes I was in & out, lol. Might've been partly because I knew exactly what I wanted but JJ was amazing, nonetheless! He was super friendly, helpful, & gracious & got me well taken care of with my MacBook Pro for my son's bday gift. JJ was truly just a pleasure to deal with & they are lucky to have him because he is amazing with his customer service. Thank you SO MUCH! BONUS: they have a promo right now for free AirPods on qualifying purchases & yes, I qualified whoop whoop! ;)

    Introducing awesome Ms. Rama
    Grant T.

    What can I say about Apple that hasn't been said.... Probably nothing. But, I would like to highlight the really cool encounter I had with a sweet and knowledgeable Apple associate name Rama (sorry if I misspelled). My phone's camera seemed as if it wasn't capturing color correctly. This issue set the stage for me to meet Rama. She tested the phone and provided me with great advice as to how I can improve my color accuracy as well as other cool features. Now that's pretty standard, right! What wasn't so standard is her disposition. Rama was sweet, cool, nice, cheerful, patient and funny all at once. We did photo sessions with one another to test the camera's performance. She gave me permission to use her photo for this review. So long story short ... Thanks Rama for being so cool, and to Apple management, you have an amazing associate on your team. Now please see Rama in her pic.

    Christi T.

    Super great customer service. Day 2 of the new store and I got a free tote bag. It's sooo nice. Must visit again. Alejandro was the nicest person. Great customer service!

    New computer

    See all

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 10
    Thanks 0
    Love this 11
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Christi T.
    150
    199
    3985

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Waited for 40 minutes after scheduled appt time because a worker at the Genius Bar deleted my appointment and didn't own up to it

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    A very nice and knowledgeable sales rep helped me and made my purchase of a new iPhone fun and easy.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ali H.
    1
    28
    18

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex W.
    69
    75
    12

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kiara R.
    3
    106
    28

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kathryn L.
    699
    2080
    16573

    10 years ago

    Helpful 6
    Thanks 0
    Love this 6
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Neomi H.
    227
    73
    3

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 7

    Apple Tysons Corner Reviews in Other Languages

    Ask the Community - Apple Tysons Corner

    Review Highlights - Apple Tysons Corner

    I believe Miguel from the Tyson's Corner Apple Store deserves special merit.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Computers 2,093 times last month within 15 miles of this business.

    Verify this business

    Best Buy - Tysons Corner

    Best Buy - Tysons Corner

    (192 reviews)

    $$

    Awesome selection of products, very mid to poor customer service…read more There's plenty of parking at this Best Buy center, although I will say a lot of spots are taken up by police equipment and just about every time I've shopped here there is always police present; not a problem but an observation. Customer service is either average or not too good. I've shopped at this location on multiple occasions and I usually find things on my own. Most recent I went into get a TV I bought online, I bought Best Buy's Geek Squad warranty and tech support plan, and it didn't improve my experience. I waited almost 25 minutes to get through to the line and waited for them to find my order. A lady ahead of me had a smaller TV and wanted to take her TV to her car on her own, but she was met with enthusiasm & employees insisted to help support her taking it to her car. When my TV arrived the same employees assumed I was going to take the TV in purchase that was significantly bigger to my car on my own and I had to ask for assistance; I wasn't met with the same enthusiasm or any. I'd understand if it was busy, but it was pretty empty on this visit. The value of the products you'll find are average, nothing that really stands out. Best Buy's warranty through geek squad is slowly loosing its value, now there are service fees when replacing your products which their once wasn't. Their tech support plan provides 2 years of warranty and if you cancel your subscription so are all your warranty. The one benefit is that it extends your return period by 60 days which is really the only great incentive; it's a plan that's consistently changing so do your research. I will say though black Friday and cyber Monday deals have passed you can still find awesome deals along the way.

    I had a very disappointing experience at Best Buy Store #397 that reflects poorly on the store's…read moreleadership and customer service culture. I came in to return an item that I believed was covered under my Total membership plan. When I was told it wasn't eligible, I was surprised and simply asked a few clarifying questions. The associate quickly became frustrated and responded in a dismissive tone, saying there was nothing he could do. I remained calm and asked to speak with a manager, only to be told that he was the manager. I then requested to speak with the General Manager. The associate walked a few feet away to the break room where the GM, Jeffery Williams, was and discussed my situation within earshot. When Jeffery came out, he already seemed irritated. Instead of engaging professionally, he immediately cut me off mid-sentence and said, "Yeah, you don't have a warranty protection," making it clear he had no interest in helping or even listening. When I asked for his business card, he didn't address me directly. Instead, he yelled at the associate to give me a card and walked away. I've been a loyal Best Buy customer for over 15 years. I'm a credit card holder, Total member, and have purchased appliances for two homes, 8+ TVs, and multiple Apple products. This interaction was the final straw. Stefan Mcclinnahan represents exactly what's wrong with retail customer service today. There was no accountability, no effort to resolve the issue, and no basic level of respect. Experiences like this are why long-time customers walk away.

    Apple Tysons Corner - computers - Updated May 2026

    Loading...
    Loading...
    Loading...