The gentleman that owns the place and has the authority to purchase comic books is rarely there. I…read morehave been there at various times and he is never there. So I took my business elsewhere. Sorry‍

ok, the people here are really cool. I came in asking for a comics sommelier, Rob and Krysta took…read moreme on a wonderful journey. I found myself wishing there was something more to do here than just buy comics because I wanted to hang around after my purchase just to geek out with them a bit on their tastes and why they were into the things they liked, etc. Their website could use a bit of work, but I'll try to hunt around for information that might give me an excuse to hang out there more often.

Have not visits here for some time and refreshing to walk in see all the books, magazines and café…read morestill around. Customer service friendly. Easy to wander around and seating available. Bathrooms in the rear of the store.

Store manager Christopher,…read more We stopped by with our son, who wore his motorcycle gear, balaclava and all, as one might wear a shield against a windy day. We had only intended a brief visit, to sip a drink, browse a few books and mostly remained together, a small family wandering among your shelves. (max visit time 15 minutes) Yet one of your employees, your assistant who passed by our son while he was momentarily alone, muttered under his breath, not once but twice, that the face covering must come off. He did not stop. He did not speak directly. He did not address us, the parents. There was no "excuse me," no polite guidance. ONLY muttered judgment. It was a small thing, but in it was a certainty: our son, a minor, had been profiled and treated disrespectfully. When our son brought this to our attention, we were at the café. The same employee continued from a distance, his tone sharp, dismissive, cocky even, claiming he had "told him twice" to remove it. Told him? Excuse me, are you his guardian? And then he declared that wearing a mask to hide your identity in any store is a felony in Virginia. That, by any measure, is inaccurate. The law requires proof of intent of wanting concealing one's identity. Something our son (Wearing ALL his motorcycle GEAR without helmet), calmly browsing with his parents, was clearly not doing. The entire encounter...the indirect comments, the lack of professionalism, the misapplied law, was wholly inappropriate for a minor accompanied by his parents. Staff may be reminded that customers even minors, deserve respect, clarity, and honesty. A little courtesy goes a long way. The statement regarding Virginia law was, quite simply, wrong. It was tossed out as if this law were a blanket statement "felony to wear a mask in a store." In truth, the law is far more subtle, far more sensible than that. It speaks of intent, of committing theft, assault, or some other misdeed while hiding one's face. Simply wearing a mask, with your parents by your side, wandering among books, or shielding yourself against the wind, does not, and never could, meet that standard. And even a store policy, no matter how strict, cannot turn an innocent action into a crime, nor justify rudeness, muttered commands, or the singling out of a child. To claim otherwise is to misunderstand the law entirely. In Virginia, there is no sweeping law that declares wearing a mask in a store a felony. Laws about concealing one's identity do exist, yes, but they are narrow, precise, and bound by circumstance. They speak not of ordinary people, browsing quietly with their families, but of those whose intent drifts toward mischief or crime. -Customers who prefers facts to fiction

I absolutely love this book store! They are very helpful and my online order and pick up was a…read moresmooth process.

Very cute book shop! I loved their selection of kids books, they had a handful of stuffed animals…read moreand some fun toys, puzzles, and games. My kids enjoy browsing around and the staff was helpful. We found street parking nearby.

My old Wii is having some issues and my sibling found this store for me to check out. I drove from…read morethe city to get it diagnosed and the repair guy wouldn't even look at it which was super frustrating. He recommended other repair stores but why have a support area if you won't even bother trying to diagnose an issue much less fix it? No pricing on any packaging was also weird but they do have a website that's mostly usable. Cashiers can also check prices and stock for you. I ended up buying a few games just so I didn't go out there for nothing but was pretty disappointed based on the services offered on the website. The selection of games is really solid but I don't recommend them for tech support.

I remember when this was a smaller shop closer to Annandale and I was glad to discover this small…read morebusiness has grown up into this big space! We came here to get our Switch's charging port repaired. They were super friendly and much more affordable than other bigger franchises doing repairs in the area. There is a shortage of repair techs in the area, we were quoted a month for the repair which was the same as the other shops. Regardless, our repair was completed and at least 30% cheaper than the competitors. The shop is huge and had so much fun merch, my sons and husband were loving exploring their huge selection of games, while I was checking out their kawaii hello kitty plushies and caps. A little bit out of the way, but definitely worth the trip to support this local business!

Small record store located on second level near the stairs. Big selection, with tight spaces to…read morebrowse. Everything is alphabetical.

One of Fairfax County's best-kept secrets. They deal almost exclusively vintage records &…read morecassettes, with a pretty diverse selection and fair prices compared to similar outfits. It's a small shop, but service is good and I have always enjoyed shopping here. Their biggest sell is their large selection of classic rock, folk, and pop vinyl. If you're a collector of the above, this is a good place to look. Located in historic Herndon on the second floor of an older-looking building. Parking should be relatively easy to find.

Booking with K&M rolling video games was a breeze! Got a response almost immediately after…read moreinquiring for a quote, Matthew was efficient and so easy to work with. They showed up well ahead of the party start to set up and even allowed my son (the birthday boy) to play before official start time and before guests started showing up. Matthew even gave my son a birthday crown and necklace, which we got plenty of use of after the party :) Highly recommend!!!

My daughter just had her 10th birthday. We had 12 kids and they all had a blast!…read more The truck driver set everything up 30 minutes before the party started and everything just worked. I totally recommend this company!

good place to kill time while waiting for your flight to depart at concourse d. this store is also…read moreclose to the gates at concourse c. they have the usual books and magazines, all of the current bestsellers and then some. the retail space is small, and there's nowhere to sit, so you'll have to stand by the bookshelves while browsing or reading the book or magazine of your choice.

Mascot Books helped me print 1,000+ copies of my children's book. They walked me through the…read moreprocess, helped me understand what the printer required, and made sure everything was taken care of. There's no better feeling than when a semi-truck pulls up to your house in your tiny subdivision and unloads a pallet full of books. I highly recommend Mascot Books if you're looking for excellent service and for help creating something that will stand the rest of time.

I published my first book with them in 2021. All team members were very accessible and responsive…read more My editor was so exact as were the design team. I ended up with the beautiful book that I had dreamed of. High quality paper and cover design. It did NOT look like a self-published book. Their marketing team created a functional and professional website. Their distribution team was so helpful getting the book to a variety of retail channels. I continue to get sales reports from them. Writing my second book now and looking forward to working with Mascot once again.

Rating 3 stars ONLY because it's a new clean store, but the customer service skills need…read morerenovation, still. And of course, never any floor people available to ask help. Whoever the female cashier was at register #4565. Not a single Hello. She did ask if I had a rewards card, but got frustrated when I tried to search for it. She didn't even do the bare minimum. She didn't offer a bag when it was RAINING HARD and I had purchased more than 3 books . She handed me one after I asked, and then didn't even bag them herself. (You're getting paid to be a cashier, act like one.) Mind you, this is the second time I've experienced a rude cashier with poor, disgruntled attitude.

I visit this B&N location quite often, and I like it for several reasons…read more 1. There is always parking when I visit 2. I like the way the store is set up/organized 3. I like that this B&N has CHAIRS!!! I think the chairs are such an underrated feature of B&Ns, and I appreciate that this one has little reading 'nooks' throughout the store, so you can kind of hang out and enjoy the bookstore ambiance while you read and maybe sip your little drinky drink! This is one of the few Barnes locations in the surrounding areas that actually has chairs and/or book nooks. The employees are very nice and helpful and the store is always in good order and clean. I've had no issues in this store. The only thing that I might consider a potential downside is that this location is quite busy typically, so if you're looking for a quiet, empty Barnes, this isn't the one!